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MOORE'S LANDSCAPING

Landscaping, Pavers and Hardscaping

About us

Moore's Landscaping in Knoxville, TN specializes in retaining walls, waterfalls, water features, outdoor fountains, patios, and landscape design and installation. We install plants, flowers, trees, and lawns of all types. We have been in business since 2007. We are fully licensed and insured. We stand proudly behind our work and offer a full (1) year warranty on all plants and a (10) year warranty on all patios and retaining walls.

Business highlights

18 years of trusted experience

Services we offer

retaining walls, waterfalls, water features, outdoor fountains, decks, patios, and landscape design and installation. We install plants, flowers, trees, lawns, flagstone.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
0%
2
29%
1
14%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
3.7
responsiveness
3.7
punctuality
3.9
Showing 1-7 of 7 reviews

Christina R.
01/2023
5.0
landscaping
  + -1 more
I'm so glad I found Tim! He has been fantastic to work with. Responsive, upfront, and follows thru on his word. My front yard was in serious need of work. It was a mess. He's done an amazing job with cleaning it up; re-grading to deal with water issues, replacing the old, cracked concrete walk and rotted timber steps with gorgeous flagstone, and building a retaining wall for an egress window. This is phase 1 of getting my property looking good. It's well on it's way and I look forward to working with Tim on the nexts phase!
Description of Work: Grading, retaining wall, flagstone walk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOY B.
09/2022
1.0
landscaping
  + -1 more
Contacted Tim at the beginning of Spring to build a retaining wall in the front of my house. He visited my home and gave me an estimate. Was told that he would do it in July, well July came and no word from Tim. So I contacted him, he told me multiple excuses why he couldn't do the work. Excuses were no employees, he was getting to old for this and it was too hot. So after discussing this with multiple phones Tim finally agreed to send me contract. Well when he sent me the contract there was no date on when the job would be completed and that he wanted half of the money up front. I told him no and I will not pay you when I have no start date. So I contacted another landscaper, they did the job beautiful and a lot cheaper price. Plus I didn't have to give them half up front. DO NOT USE THIS MAN!!!
Description of Work: Landscaping

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Justin K.
10/2020
5.0
landscaping, hardscaping
  + 0 more
I had an appointment with Tim Moore in August (I believe) where he came to my home and we discussed options for weeding my highly neglected flower beds, removing/relocating some plants, mulching, and building a retaining wall. I always do my research and weigh my options, so I received quite a few quotes and plans from at least 5 landscaping companies who do similar work. Moore's Landscaping had a great price and a clear vision as to what it would take to tackle the project. Out of all the other companies I spoke with, I immediately knew I could trust Tim and knew he would be transparent. My instinct wasn't wrong. I also chose Moore's Landscaping because there was absolutely no pressure to push forward with the project. Tim was very patient with my constant delays and always remained professional. On the day of the project, Tim introduced me to Matt and they both got to work. The end result exceeded my expectations and I couldn't be happier. The work was completed ahead of schedule (October 8, 2020) and on-budget. I would definitely hire them again.
Description of Work: Build a retaining wall, pull all weeds, replant some plants, remove some plants, add bushes, mulch, re-route drainage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

warren C.
03/2018
5.0
landscaping
  + -1 more
He does an excellent job. I will recommend him and use him, again.
Description of Work: Landscaping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce L.
05/2014
5.0
landscaping
  + -1 more
Great job. I have used Tim on multiple projects and jobs and he and his crew have always proven professional and punctual!
Description of Work: Trimmed tall trees in rear of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brenda F.
08/2011
2.0
landscaping
  + -1 more
In March I employed Moore Landscaping. I was never presented with plans but Mr. Moore promised me he new exactly what I wanted. My project was to be completed in three weeks. In July I chose to end my relationship with Moore landscaping. In August, Mr. Moore called to say that he would come out and repair the mistakes and also replant any of the trees that had died. I have not seen him again. I was very disappointed with what I got.
Description of Work: He was supposed to do some landscaping work.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$15,000

Response from MOORE'S LANDSCAPING
I did work for the member in May 2011. Unfortunately, she was a difficult customer. She would forget conversations we would have. On the second day of the project, she and I traveled together to pick out the rock and plants to be used on her property. At a later time, she stated she did not like anything on her project and that she did not pick it out. The member was supposed to be involved in the designing process of her project. However, there were days when she did not come out of her house. When it came time to pay the final contract installment, I met with her husband. After completing all of the work within the contract and two separate checklists of additional items, he stated he was going to short me $2,500 of the remaining contract agreement and did so. To date, I have still not been paid the balance of $2,500 by this customer. The contract these customers signed states that if the contract is not paid, the warranty is null and void. When he gave me the final payment he stated he was going to pay me, he stated at that time he understood the warranty would be void.

John S.
10/2010
2.0
landscaping, hardscaping
  + 0 more
So we took a big chunk of time we hoped to avoid to research flagstone installation and Techniseal, starting with simply reading the instructions on the back of the Techniseal bag. We discovered the following: -Techniseal is not recommended for flagstone; it is for pavers with maximum joint widths not to exceed one-half inch (many of our joints exceed this, with some gaps spanning four to six inches). Gator Dust is the recommended product for flagstone. -Gator dust and flagstone installations, especially over fresh ground, require a properly prepared bed. Gator Dust specifies five inches of well compacted crushable gravel and one inch of sand. This, we discovered, is a generally accepted industry standard. Tim originally claimed that he put three inches of gravel under all the flagstones, but he only brought in one load that covered less than half of the patio area. None of it was compacted. I showed Tim pictures that proved this, but he still denied it, still claimed he did the job properly. -Gator dust requires that all joints are between one-half to four inches wide. Many of our patio joints fall outside this range. When we challenged Tim with these issues, he denied they were a problem and refused to redo the patio using the proper procedures. We wound up removing the Techniseal ourselves with a trowel. Tim promised he would be out in a couple of weeks to replace it with Gator Dust, which is the most he would do (only to make us ?happy?). Anything else we would have to pay extra for. After a couple of months, however, the best I could get from him was that he dropped off several bags of Gator Dust. In the meantime, a new problem emerged. Many of the flagstones are shifting/settling despite assurances that they would not budge. It?s probably good that they did not install the Gator Dust or we?d have even a bigger problem. Conclusions: Matt does nice work and is worth the investment as long as you understand the prep work and make sure it is included, in writing, in the contract and it is done as specified. I have given up on Tim Moore. He continues to deny the issues and will not accept responsibility for them beyond a quick fix that will, in the long run, fix nothing. We have decided to just get someone else to fix it the right way.
Description of Work: Backyard flagstone patio & walkways, retaining walls, drainage system, associated landscaping. Summary: Moore’s Landscaping made numerous promises that were not kept, refused to acknowledge or fix installation errors, frequently did not show up when scheduled, did not understand how to properly prepare the flagstone bed, left the yard torn up and in a mess, did not complete the landscaping and drainage system as originally discussed, added about 20% to the project cost to cover things they “forgot” about or failed to adequately plan for. Impressions: Moore’s Landscaping is a small, underfunded and poorly equipped start-up, which, actually, was okay by us. We like to give small companies a chance to build their businesses. We made a huge mistake with Moore’s Landscaping, however, and we relearned the lesson: get it in writing. Tim Moore talked a good story at the sales end, but did not deliver at the execution end. We trusted that he would do a professional installation at a fair price and that we could leave the project in his hands since we did not have the time or expertise to manage it ourselves. We were acutely disappointed. Highlights: The list is long, so we’ll stick to the major issue: flagstone installation technique. On the plus side, Matt (the “rock guy”) did a superb job with the retaining walls (un-mortared field stones). Also, in general, the layout/appearance of the walkways and patio is good. But they were installed incorrectly. Tim recommended Techniseal polymeric sand to fill the joints. He stated that it would provide a hard, relatively maintenance-free joint filler that we could easily wash with the hose and would withstand abuse from our two big dogs. A few days after they were done and gone (money in hand), we begin to have problems. The poly sand did not harden as stated and began to flake. In most areas, beneath the flakes, the poly sand was still dry (improperly wetted).

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$10,000

    Contact information

    6521 TEWKSBURY DR, Knoxville, TN 37921


    Service hours

    Sunday:
    7:00 AM - 2:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Pavers and Hardscaping

    FAQ

    MOORE'S LANDSCAPING is currently rated 3.9 overall out of 5.

    Sunday: 7:00 AM - 2:00 PM

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 2:00 PM

    MOORE'S LANDSCAPING accepts the following forms of payment: Check,MasterCard,Visa
    Yes, MOORE'S LANDSCAPING offers free project estimates.
    No, MOORE'S LANDSCAPING does not offer eco-friendly accreditations.
    No, MOORE'S LANDSCAPING does not offer a senior discount.
    No, MOORE'S LANDSCAPING does not offer emergency services.
    No, MOORE'S LANDSCAPING does not offer warranties.
    MOORE'S LANDSCAPING offers the following services: retaining walls, waterfalls, water features, outdoor fountains, decks, patios, and landscape design and installation. We install plants, flowers, trees, lawns, flagstone.

    Contact information

    6521 TEWKSBURY DR, Knoxville, TN 37921


    Service hours

    Sunday:
    7:00 AM - 2:00 PM
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 2:00 PM