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Mold Drs USA

Biohazard Remediation, Mold Testing & Remediation, Water & Smoke Damage

About us

Mold Drs. USA is the most trusted expert in mold remediation. We offer price match guarantee as well as 100% financing w.a.c. With the highest certification in the area you can have peace of mind. ACAC Certified. In such an unregulated industry Mold Drs. USA can take care of any small or large job. We handle residential and commercial jobs in the East TN area. Quick turnaround & quality performance. 100% financing available. Always Free Visual Inspections. Price Match Guarantee - we are that confident!

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Mold Remediation, Water Extraction & Cleanup, Sewage Cleanup, Fire & Smoke Cleanup, Dry Outs, Wind Damage, Ozone Treatment, Board Ups, Pack-Outs & Storage, Crawlspace Encapsulation, Dehumidifers, Highest Certified Restoration company in our area!

Services we don't offer

We are a full service restoration company. We work with all insurance companies, offer 100% financing w.a.c. and handle residential and commercial projects.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

7%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-13 of 13 reviews

Theresa L.
09/2017
5.0
Went well, very professional. I did have some issues with getting messages to the workers through the answering service, but no issues when I called them directly instead.
Description of Work: Had mold removed on basement block walls and on the joists (basement ceiling).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,899

Response from Mold Drs USA
Mrs. [Member Name Removed], Thank you so much for the review! Sincerely, Mold Doctors USA

Lola S.
05/2016
5.0
Stephen was prompt in coming to the house for the initial inspection. ?After receiving the estimate, I asked about making some changes and another estimate was received the next day. ? Some other estimates were not able to include the changes I requested and/or did not use products that were as well rated as the products used by Mold Drs. ?No other estimates offered a lifetime transferrable warranty. Technicians removed 1900 sq ft of moldy insulation, sprayed to kill the the mold on joists and sub-floor, spray sealed the entire crawlspace and finally installed new insulation and vapor barrier. Because of drying time required, the entire process took a while, but it was not rushed and done properly. Crawlspace looks and smells a whole better. ?I would definitely recommend their service.
Description of Work: Mold remediation in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Mold Drs USA
Thank you for the review!

Lola S.
05/2016
5.0
Stephen was prompt in coming to the house for the initial inspection. After receiving the estimate, I asked about making some changes and another estimate was received the next day. Some other estimates were not able to include the changes I requested and/or did not use products that were as well rated as the products used by Mold Drs. No other estimates offered a lifetime transferrable warranty. Technicians removed 1900 sq ft of moldy insulation, sprayed to kill the the mold on joists and sub-floor, spray sealed the entire crawlspace and finally installed new insulation and vapor barrier. Because of drying time required, the entire process took a while, but it was not rushed and done properly. Crawlspace looks and smells a whole better. I would definitely recommend their service.
Description of Work: Mold remediation in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

MELISSA K.
06/2015
5.0
Stephen King that came to our home first was awesome!! He was very easy to work with and had great customer service skills! The 2 men that came out to our house to work in the crawl space were very friendly, they were a little sloppy with the paint/sealant stuff that went on the beams and had to come back for a couple of spots they missed when cleaning mold off baseboards. But, when I told Stephen about the missed spots and over-spray paint, they quickly responded and came back and fixed it. I would use them again, and their warranty is better than anyone's!!!
Description of Work: Cleaned visible mold on beams in crawl space,etc. and painted beams in crawl space with anti-mold sealant, used air scrubbers, etc.- Took 2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,700

Isabel U.
06/2015
5.0
I had recently found out I was allergic to mold and dust mites. Having a hard time controlling my allergies, I was curious to find out if there was mold in our house. The technician showed up on time and inspected the basement. Mold was not found. He was very knowledgeable and suggested ways to help me figure out what else might be the cause. The visit was free and he was professional.
Description of Work: Inspected the basement for mold

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony D.
02/2015
5.0
The Mold Drs team did a great job with our project. They were very timely and courteous. They showed great customer service and are very knowledgeable about Mold and the process of treating it. The thing that was so great about the team at Mold Drs was how personable and reliable they were from start to finish on the project. We would highly recommend them to anyone looking for this type of service.
Description of Work: They did a full mold remediation on a specific area of our residence and also replaced some areas from water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,400

Response from Mold Drs USA
Thank you Mr. [Members Name] for taking time to review us. We are thrilled to hear you are happy with the services we provided for you. Once again, thank you for the review and please think of us for your family and friends!

Mary S.
12/2014
5.0
There were some ups and downs, but overall it was a very good experience. They were very professional and were willing to adjust cost where it was needed. That means a lot.
Description of Work: Removed mold from the basement and all that goes with it. They even put drywall up that they didn't create the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Billy L.
10/2014
5.0
unknown
Description of Work: We discovered we had mold in the duct work in our home. Upon further investigation we found mold between the insulation and subfloor in our crawlspace and that was how it got into the duct work. Mold Drs. removed the insulation,treated the entire subfloor in the crawlspace by removing the mold and sealing the subflooring and floor joists with an anti-microbial coating. Then they installed a new R&R Polyethylene vapor barrier. It took three days to complete. |The workers were always professional and hard-workers. The cost of these repairs was very reasonable and considerably less than the other estimates that we got. We are very satisfied with the professionalism and the work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,743

Response from Mold Drs USA
Thank you (Removed Member Name) for taking time to give us such a detailed review. We are pleased to know you are happy with the services we provided. Once again, thank you for reviewing Mold Drs. USA!

Tonya G.
10/2014
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mold Drs USA
Thank you (Removed Member Name) for taking time to review us. Mold Drs. USA greatly appreciates it!

Joseph P.
07/2014
5.0
Went well. They were in and out in about three days. Hauled off old materials. Left area clean. Provided recommendations for keeping basement mold free (dehumidifier, sealing walls, and insulating knee wall).
Description of Work: Cleaned mold from crawl space. Installed ground water removal system. Sprayed with mold inhibiting paint. Installed ground cover plastic vapor barrier. Installed plastic encapsulated insulation to underside of floor above. Wiped down neighboring basement for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Mold Drs USA
Thank you for posting a great review for us here on Angie's List. We appreciate you and the opportunity to work for you. Should you ever need us in the future, please do not hesitate to call. Thank you again.

jeff H.
03/2014
5.0
They showed up on time and treated the mold as they said they would. They even left their air scrubbers on site for an extra week at no charge. Mold is gone. Great job.
Description of Work: They removed mold from a 25' x 25'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Mold Drs USA
Thank you [member name removed] for taking time to write a review for us! We are thrilled to hear you were pleased with our services. We hope you will contact us in the future if you are in need of our services!

Margaret K.
01/2012
3.0
He did an okay job. It was obvious that the service worker who came out and the man I spoke to on the phone didn't have the best communication. I thought they would do a complete check and provide me with the results, but they only did a basic check for three types of mold. They told me that all the levels were perfectly fine. The man over the phone told me the price would be one thing, but the service worker who came out told me something else. He was on time, he did his job, and the work was okay.
Description of Work: They came to check for mold in my house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Mold Drs USA
We as a company would like to address this grade. We appreciate all our Angie's list customers and their reviews. Mold Drs USA is in the business of "Remediation". Mold Drs USA does not provide testing to our customers. Mold Drs USA is a remediation company, it is considered a conflict of interest to perform testing and remediation, for this reason we refer all customers to the appropriate person in the testing/inspection field. Mold Drs USA would have given a rough cost of what testing could be and referred this customer to an inspector, once the inspector(not an employee or subcontractor ) arrived...his price was obviously different.

07/2006
5.0
The service was very expensive and it was not covered under our insurance but the technicians told us it really needed to be done. It was a difficult job because they had to crawl in space to do the spraying.
Description of Work: They sprayed our basement for mold because it was very damp and was causing a health problem. It was a very difficult job to do.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    4913 Sparks Road, Knoxville, TN 37931

    http://www.molddrsusa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Biohazard Remediation,
    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    Mold Drs USA is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Mold Drs USA accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Mold Drs USA offers free project estimates.
    Yes, Mold Drs USA offers eco-friendly accreditations.
    Yes, Mold Drs USA offers a 7% senior discount.
    Yes, Mold Drs USA offers emergency services.
    Yes, Mold Drs USA offers warranties.
    Mold Drs USA offers the following services: Mold Remediation, Water Extraction & Cleanup, Sewage Cleanup, Fire & Smoke Cleanup, Dry Outs, Wind Damage, Ozone Treatment, Board Ups, Pack-Outs & Storage, Crawlspace Encapsulation, Dehumidifers, Highest Certified Restoration company in our area!
    We are a full service restoration company. We work with all insurance companies, offer 100% financing w.a.c. and handle residential and commercial projects.

    Contact information

    4913 Sparks Road, Knoxville, TN 37931

    http://www.molddrsusa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM