Marshall Cleaning Service

Carpet Cleaning, Gutter Cleaning, Pressure Washing,

About us

Marshall Cleaning Service provides excellent service at an affordable price. Marshall proudly serves the Knoxville and surrounding area. Marshall services residential & commercial customers. Marshall is arresting dirt all around the Knoxville area. Marshall proudly takes a bite out of grime.

Business highlights

13 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.6477 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 76-100 of 477 reviews

Richard M.
09/2017
5.0
gutter cleaning
  + -1 more
They were excellent. They were quick. It was excellent. They came early, they came on a Saturday. They came earlier than anticipated. They got it done in an hour. I was satisfied with it.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Ted L.
09/2017
2.0
gutter cleaning
  + -1 more
Came while I was gone without calling first. Made a terrible mess and did not complete the job I came home to find wet debris all over the side of my house and leaves and sticks in my fish pond, on my pergola, and covering my patio. I complained and they sent someone to clean up but waited several days. By then it was all dry on my house and had to be pressure washed. Still did not complete the job and tried to bill me for the second visit after I was told there would be no charge.
Description of Work: Used them to clean gutters. They do minimal work.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$99

Debbie B.
09/2017
5.0
carpet cleaners, mattresses
  + 0 more
Great using again for carpet cleaning.
Description of Work: Carpet Cleaning and Mattress Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Eric H.
09/2017
1.0
gutter cleaning
  + -1 more
A clump of vegetation in the gutter remains; light fixtures were twisted around; and mud was pooled at the base and in garage doors. This is not the first time I have been extremely displeased with their work (all in different areas).
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0

$99

Doug S.
08/2017
2.0
gutter cleaning
  + -1 more
Showed up at off hours without a follow up or call. Was here for 20 minutes according to neighbors who watched them use only a blower to get items out of gutter.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0

$100

Swaroop P.
08/2017
4.0
house cleaning
  + -1 more
Arrived late but got to work immediately. Since this was a fixed time appointment I just wanted them to deal with the "problem areas" - bathroom and kitchen. The bathroom was done very well, but I felt that the kitchen could have used more attention to details. Overall for the time and price I was okay with the results.
Description of Work: Apartment cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

SARAH A.
08/2017
4.0
house cleaning
  + -1 more
The two cleaners were on time and personable. They were not thorough. They missed dust in many places and did not move things like the refrigerator to get underneath.
Description of Work: I needed a small, empty house cleaned before the tenant moved in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$125

SARAH A.
08/2017
3.0
house cleaning
  + -1 more
The cleaners seemed inexperienced and missed a lot of places. The place was only superficially clean.
Description of Work: I needed an empty house cleaned before tenant moved in. The house was very dusty and moderately dirty.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Don D.
08/2017
1.0
carpet cleaners
  + -1 more
I consider him to be unethical and dishonest and do not recommend him. Was a total waste of money and he said it would be a whole lot better. There was an odor problem that he stated to give it a couple days and it should be a whole lot better.. it did not get any better - there was no accomplishment whatsoever. My neighbor also advise me that he was only there for approximately 30 minutes.
Description of Work: I hired him to clean my carpets.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0

$136

Roy B.
08/2017
1.0
gutter cleaning
  + -1 more
It did not go very well. All they did was take a blower and put extensions on a leaf blower, into the gutter and they didn’t get them cleaned out. It was supposed to be $99 but I’ve never gotten the bill for it. The price was fine if they would have done their job. They started to do the job, when they came and I had an appointment someplace, I can’t remember what it was, I think it was a doctor’s appointment. So, they did a hurry up job because they were still here. When I left, they left, even thought my wife was still here. They didn’t do a very good job at all, I’d have to give them an F. They responded right away. They were right on time. Their professionalism lacked a great deal.
Description of Work: Cleaning for a couple of gutters, it was not for the whole house.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$99

Donald R.
08/2017
5.0
carpet cleaners
  + -1 more
It went great! The house looks amazing! Very nice people to work with. Got rid of all the stains and they were actually a little early!
Description of Work: I had them do a cleaning, full house, to get my mom's house ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick W.
08/2017
1.0
gutter cleaning
  + -1 more
They were prompt to take my money but over a month has passed and it's still not done. Please stop blaming the weather and hire people to do the work. Makes no sense to run specials if you can't meet the demand.
Description of Work: I signed up for the $99 special to have my gutters cleaned over a month ago.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Rick B.
08/2017
5.0
house cleaning
  + -1 more
Great, very hard workers who did a great job. Just wish I didn't have to pay an extra $40 since I was out of their Angie's List service range.
Description of Work: Interior cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jason G.
08/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
They were very responsive on the phone and sent me a nice professional quote via email. Showed up on time and finished early. I will definitely be using them again!
Description of Work: Cleaning the carpet for two bedrooms and a good size landing upstairs. Also cleaned the carpet on the stairs as well as the tile floor in the bathroom they also put a sealant on the tile after they cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Emily S.
08/2017
4.0
house cleaning
  + -1 more
The ladies who did the cleaning did fine. The office lost the order and didn't ever call back. Then there was a problem scheduling. I really wouldn't want to do business with them, because they were so disorganized. We specifically kept it at the three hours. I think people misunderstand that it's two people, so it's and hour and half a per person, which make perfect sense to me. They lady mentioned it to me to not be mislead. They never offered to set up a cleaning schedule. I have no idea she never called me back. The ladies who came were great. there were some improvements that I would have liked to see, but there are time constraints which I understand. Once it was scheduled they did show up on time.
Description of Work: I used Marshall Cleaning Service for cleaning services.

Rating CategoryRating out of 5
quality
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$84

Jeanine F.
08/2017
5.0
upholstery cleaning
  + -1 more
Donald did a great job. We have a Labrador, so had lots of pet hair on it; he is not supposed to get on the sectional, but occasionally does when he gets a little on the wild side and makes a run throughout the house. 😠
Description of Work: Had a very large sectional cleaned. Really reasonable price considering how large our sectional is.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Rick B.
08/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Great, the technicians were very hard working and did more in the time than I expected!
Description of Work: General cleaning in my main living spaces

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$124

David T.
08/2017
5.0
pressure washing
  + -1 more
Our technician was very responsive to our requests. My wife is quite demanding and she was very satisfied with the work performed.
Description of Work: Our exterior vinyl siding was washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Zane B.
08/2017
5.0
gutter cleaning
  + -1 more
After a few setback because the city decided to pave my street and we had some severe weather, they showed up on schedule and completed the work quickly.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ann Marie M.
08/2017
5.0
carpet cleaners
  + -1 more
Carpet looked close to new upon completion. The tech was friendly, courteous, timely, and thorough. I would absolutely recommend.
Description of Work: Living room, two bedrooms, and a small hallway were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kathy P.
07/2017
5.0
house cleaning
  + -1 more
We've been getting some cleaning done with Marshall's cleaning service and they have been good. They had a little trouble, we've had them come several times, this time was fine. But we've had a little trouble, their computer had some trouble, and so we had some trouble getting people here on time on a couple of occasions.
Description of Work: They did house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Kandi C.
07/2017
5.0
house cleaning
  + -1 more
Girls were great. Nice, friendly and did a good job.
Description of Work: Dusted, vacuum and mopped whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Glenda D.
07/2017
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
Jobs were done well and we are pleased with the service.
Description of Work: Gutters cleaned and leaves blown out of the valleys of the house roof. Clothes dryer vent cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Margaret S.
07/2017
4.0
carpet cleaners
  + -1 more
Tech was only there about 45 minutes. Only had one stain in all the carpet being cleaned and it looked no different after cleaning. Carpet was very wet after cleaning and took until next day to dry. Was hoping the cleaning would make the carpet and house smell good/fresh but couldn't tell any difference. Our carpet was fairly new (little over a year old) and not very dirty so maybe that's why the cleaning wasn't noticeable but was hoping for the stain to be removed and a noticeable fresh scent.
Description of Work: Carpet in 3 bedrooms, hall and stairs cleaned

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$162

Bill S.
07/2017
5.0
gutter cleaning
  + -1 more
Very well took 2 tries but end result was very good.
Description of Work: Clean gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Roof Cleaning,
Oriental Rug Cleaning

FAQ

Marshall Cleaning Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Marshall Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Marshall Cleaning Service offers free project estimates.
Yes, Marshall Cleaning Service offers eco-friendly accreditations.
Yes, Marshall Cleaning Service offers a 10% senior discount.
Yes, Marshall Cleaning Service offers emergency services.
Yes, Marshall Cleaning Service offers warranties.
Marshall Cleaning Service offers the following services: Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing
Ask for Details

Contact information

118 N Peters Rd Suite 156, Knoxville, TN 37923

http://www.marshallcleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM