Marshall Cleaning Service provides excellent service at an affordable price. Marshall proudly serves the Knoxville and surrounding area. Marshall services residential & commercial customers. Marshall is arresting dirt all around the Knoxville area. Marshall proudly takes a bite out of grime.
The Marshall carpet cleaning truck arrived when they said they would be there. The work was preformed in a very short amount of time. I am completely satisfied with the work done and the price.
Description of Work: The carpet in our home was in need of cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mimi S.
01/2018
5.0
carpet cleaners
+ -1 more
They tried very hard to clean an area but the grout itself may have been a different color. The rest was fine
Description of Work: Grout cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Betty W.
01/2018
5.0
carpet cleaners
+ -1 more
Very good one bad spot completely gone
Description of Work: Carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bobbie L.
01/2018
5.0
house cleaning
+ -1 more
Two workers did a very good job! Marshall’s should explain to customers that 3 hours of cleaning is divided by the two workers ..
Description of Work: Kitchen cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
james K.
12/2017
5.0
gutter cleaning
+ -1 more
well Some delays in appointment set up
Description of Work: blow leaves off roof and clean gutter with blower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Betty J.
12/2017
2.0
carpet cleaners, gutter cleaning
+ 0 more
I assumed that cleaning gutters required getting up on a ladder and getting debris out of gutters. The man that came had a long hooked apparatus that just blew out the gutters. The back gutters had very black debris in them with water and when they blew out did not get all of it and what did come out blew all over my back windows and porch. He did attempt to hose off some of it but left a great deal of it for me to clean up. Was not satisfied at all.
Description of Work: gutters cleaned
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$99
Donna F.
12/2017
5.0
carpet cleaners, gutter cleaning
+ 0 more
It went really great. I was very pleased! The price was amazing and they did an excellent job
Description of Work: Gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Gayle S.
12/2017
5.0
carpet cleaners, dryer vent cleaning
+ 0 more
Great, dryer is really doing well now that the vents been cleaned!!!
Description of Work: dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Rick B.
12/2017
5.0
carpet cleaners
+ -1 more
Went very well . quick and efficient
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alexis G.
12/2017
5.0
carpet cleaners, window cleaning
+ 0 more
They did a great job scraping what pair had not been removed, from the windows. They were quick and professional.
Description of Work: They cleaned my windows, inside and out, after my home was painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Marshall Cleaning Service
Thank your for the opportunity to serve you.
SCOTT S.
11/2017
5.0
house cleaning
+ -1 more
All identified priority areas were cleaned in the 1 hour and 1/2 (3 hours total) allotted time for two cleaners.
Description of Work: Routine house cleaning... primarily vacuuming and dusting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Response from Marshall Cleaning Service
It was a pleasure serving you. Thank you for the opportunity.
Teresa F.
11/2017
5.0
pressure washing
+ -1 more
Marshall did an outstanding job of remove built up grime from the soffits and the exterior of the gutters. The house is gleaming and looks freshly painted.
Description of Work: Low Pressure Exterior House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Travis F.
11/2017
5.0
gutter cleaning
+ -1 more
Marshall Cleaning was able to clean my gutters within a week of my purchase of an Angie's List special. On the initial visit, the gutters were cleaned, however, in some of the more "hard to reach" areas there was still very visible debris that remained. Since I was not home during the initial visit, I was unable to direct the workers to these "problem areas". I brought this shortcoming to the attention of Marshall Cleaning via Angie's List, and they assured me that they would return to ensure that I was satisfied with the job. They returned the same week and diligently worked to remove the debris from the aforementioned "problem areas". While it took two visits to complete the job, I was satisfied with their work in the end, especially considering the reasonable price that I paid. I would definitely hire them again, however, I would be very specific next time regarding the finer points of the job.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Marshall Cleaning Service
It was certainly a pleasure serving you. Although we are not perfect we will respond and serve you the best we can. Thank you for your patience and the opportunity to serve. Please keep us in mind for other serves that we offer. www.marshallcleaningservice.com
Sheila K.
10/2017
5.0
carpet cleaners, dryer vent cleaning
+ 0 more
The technician called to say he was delayed and gave a new time and actually was a bit earlier than he estimated. I appreciated his call letting me know. He worked quickly and cleaned up the entire laundry area when he finished the duct cleaning. I was very satisfied and would hire this company again.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Debi G.
10/2017
5.0
carpet cleaners, dryer vent cleaning
+ 0 more
GREAT, DID THE JOB QUICKLY AND EFFICIENTLY. CLEANED UP AFTER HIMSELF.
Description of Work: BLOW OUT DRYER FILTER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Fran O.
10/2017
5.0
carpet cleaners, dryer vent cleaning
+ 0 more
Dustin was punctual and very professional. He did an excellent job of explaining what he did and potential problems which may occur in the future due to bends in the ductwork. I am very happy with the work Dustin performed. The only problems I have with Marshall Cleaning was my email was ignored and I had to call to schedule an appointment and I was charged an extra $40 because I lived out of Knoxville. This caused me not to be able to benefit from the Angie's List discount.
Description of Work: Dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$105
Perry W.
10/2017
2.0
carpet cleaners
+ -1 more
Called and canceled. Neither Angie’s List or Marshall’s indicated that there would be an extra $30 travel charge to come to Lenoir City. They are on N Peters Rd in West Knoxville. There are parts of Knoxville that are farther than that. Defeated the purpose of a discount. Needs to be clear before you purchase.
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
value
1.0
Jeffrey E.
10/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Both times the service personnel were on time and extremely professional. The jobs were completed beyond my satisfaction.
Description of Work: I've have Marshall at my house twice now - once to clean two sofas and two recliners, and once to clean carpets in multiple rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne A.
10/2017
5.0
carpet cleaners
+ -1 more
The service was great, carpets sparkled, I definitely will use this company again for my carpet cleaning needs.
Description of Work: i had carpet cleaning in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Nick G.
09/2017
5.0
house cleaning
+ -1 more
Jannette and her team did an exceptional job on my home. I am very impressed with their work. I would highly recommend them to anyone.
Description of Work: Residential home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Roy S.
09/2017
5.0
upholstery cleaning
+ -1 more
Bodie arrived at the predetermined time to clean/deodorize a recliner. He was professional, friendly and efficient. He completed the requested work in his estimated time, and the results were excellent. I have no reservations hiring this company in the future.
Description of Work: clean/deodorize a standard sized cloth recliner that had not been cleaned in five years
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Marshall Cleaning Service
[Member Name Removed] - It was a pleasure serving you. Please take time to visit us online at www.marshallcleaningservice.com and check out all of our services.
Sharon P.
09/2017
5.0
gutter cleaning
+ -1 more
He was prompt. He was funny. He did a good job. He was so pleasant the entire time. They did not charge anymore than the Big Deal. The guy that came out was great. He had a positive attitude. He went to work and did it. He was overall the kind of person you would want to come out to your house.
Description of Work: I purchased a Big Deal for gutter cleaning for a two story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
LuAnn H.
09/2017
1.0
gutter cleaning
+ -1 more
Left a card on door, but did not appear gutters were actually cleaned out.
Description of Work: Cleaning out of gutters.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$99
Frank M.
09/2017
4.0
carpet cleaners, ceramic tile
+ 0 more
Fine but didn't get corners or edges
Description of Work: Floor cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea G.
09/2017
5.0
house cleaning
+ -1 more
They had an emergency 24 hour number and I called them late, this was Thursday night, and I said, "can you clean on Friday". First, the said, "no", we had to do it Saturday morning. First they said they couldn't do it on Friday and we had to do it Saturday afternoon. I said, "no, I can't do it Saturday afternoon. I have to do it Saturday morning". They said, "Okay, we'll reschedule the doctor's office and get out there, then". Then they called and said, "we can come today", which was yesterday, then they called back and said, "sorry, we can't, we have to come tomorrow afternoon", anyway, we had a little trouble getting it scheduled, but they worked with me on a last minute situation, and I really appreciated it, and they knocked some money off because of the confusion with the scheduling. It was $200 today and there were two of them for 2 hours. For two hours for a total of $200 for two people. They were early and they were very efficient. They were personable and I didn't feel like I had to go hide all of my jewelry or anything. I felt very comfortable with them walking into my home. They were friendly. They were business and got straight to it. It was good. I wouldn't recommend anything for improvements. They were fine. I can't think of anything I would have done differently. Next time, I'll call with a little more notice. They were dressed similarly. You could tell they were with a company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Gutter Cleaning,
Pressure Washing,
Dryer Vent Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Roof Cleaning,
Oriental Rug Cleaning
FAQ
Marshall Cleaning Service is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
Marshall Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Marshall Cleaning Service offers free project estimates.
Yes, Marshall Cleaning Service offers eco-friendly accreditations.
Yes, Marshall Cleaning Service offers a 10% senior discount.
Yes, Marshall Cleaning Service offers emergency services.
Yes, Marshall Cleaning Service offers warranties.
Marshall Cleaning Service offers the following services: Steam Carpet Cleaning, Upholstery Cleaning, Tile & Grout Cleaning, Mattress Cleaning, Hardwood Floor Cleaning, Pet Treatments, Scotchgard Protection, Gutter Cleaning, House Washing, Exterior Windows, Pressure Washing