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Majestic Carpets

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in business in Knoxville for over 16 years with a staff that has 20+ years of experience. We have multiple Van Mounted late model steam cleaning machines and equipment. Licensed, bonded, & insured. We always offer FREE ESTIMATES. We accept difficult jobs that other professionals do not. We will always be honest about or abilities, and we will let you know ahead of time if we cannot achieve your goals. This means we loose jobs sometimes, but we want you to be informed and we do not want to waste your time or money! We accept cash and major credit cards. 20% off normal pricing for Angie's List customers.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Hot Water Extraction & Rotary Heavy Cleaning, Deodorizing, Pet Treatments, Bleach Stain Spot Dyeing, Colored Stain Removal, Patches & Bonded Inserts, Seam Repairs, Stretching & Power Stretching, Transition & Tack Strip Install, Pad Replacement, Water & Sewer Extractions, Applied Structural Drying Capabilities, Dehumidifier, & Air Mover Rentals.

Services we don't offer

Mold Remediation. Trauma Scene Clean Up.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.045 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 45 reviews

Pam C.
11/2017
5.0
carpet cleaners
  + -1 more
He was on time, explained what he was going to do, and asked if I had any spots that concerned me.
Description of Work: We had 4 bedrooms, a bonus room, 2 sets of stairs, and a hallway cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat P.
09/2017
5.0
carpet cleaners
  + -1 more
Excellent work. One large coffee stain and several spots from two dogs were successfully removed. All he work was done quickly, but very well.
Description of Work: Yearly cleaning for three bedrooms, living room dining room area, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Pat P.
09/2017
5.0
carpet cleaners
  + -1 more
I had used Majestic Carpets last year and was very pleased with the work and price. The work this year was equally as good. Ron was attentive to a couple of areas pointed out that needed special care, as well as taking care of a few extra throw rugs. I have already recommended this company to a neighbor.
Description of Work: It had been almost a year since my last carpet cleaning, and with two dogs, and a couple of coffee spills, the carpets were overdue for a cleaning. It included three bedrooms, hallway, living and dining room area, and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Krista R.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was very satisfied. They were awesome. I called on a Wednesday to see if I could get them to come the following week. He said we will be in the area Friday, would you want a morning appointment. The guy was on time and in uniform, his name was Les. He cleaned my sofa that had dye transferred from denim jeans. He got every bit of that dye transfer out. He cleaned three rooms of carpet and did a wonderful job.
Description of Work: He cleaned the carpets in three rooms and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Paul M.
07/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Their serviceman did an excellent job of stretching our carpet, and then steam cleaning it. I would not hesitate to call them again. They did a wonderful job at a very fair price.
Description of Work: stretch carpet and steam clean
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul M.
06/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Couldn't have been better. They arranged to have the work done two days from the time I called.
Description of Work: we needed to have our living room carpet stretched to eliminate some "gopher runs". Les (the crew member the company sent) was right on time and did a wonderful job. We mentioned that the next step was to have the carpet cleaned, and Les said he could do that too, since all the needed equipment was in his truck. We agreed, and he cleaned it too. We were extremely satisfied with the work done, and the price, which we thought was very reasonable. We will use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rebekah H.
04/2017
5.0
carpet cleaners, upholstery
  + 0 more
Majestic did an amazing job! I have used other companies in the past and they are by far the best!! Highly recommend their work!!
Description of Work: My entire home carpet cleaning and my couch upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise W.
03/2017
5.0
carpet cleaners
  + -1 more
Excellent. Clean carpet that smells great. Doesn't leave the carpet soaking wet. Fast and professional@
Description of Work: Carpet cleaning of very dirty carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Adam C.
03/2017
5.0
carpet cleaners
  + -1 more
Never a problem. They always go above and beyond.
Description of Work: I have worked for several apartment communities and have had several homes' carpets cleaned by Majestic. I have tried others and no one has come close to their service and quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eric F.
03/2017
5.0
carpet cleaners, carpet installation
  + 0 more
He was on time and he did a good job. It wasn't dirt cheap, but it wasn't astronomically above. He did what he said he would do and it was fine. It's all good.
Description of Work: Stretched and cleaned the carpet. They had to do a power stretch, they repaired seams, and did stain removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Brianna W.
02/2017
5.0
carpet cleaners
  + -1 more
All worked performed meets or exceeds expectations. Highly recommend.
Description of Work: carpet cleaning, stain removal, fog deodorizer, carpet dying, patching, pet urine treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryony S.
02/2017
5.0
carpet cleaners, carpet installation
  + 0 more
Majestic Carpets guarantees the work and always makes the carpets look brand new again. They can work with pet stains and smells, do patch work, dye spots, and everything else. I highly recommend using Majestic Carpets!
Description of Work: We are an apartment property and use Majestic Carpets for all of our cleaning and emergency services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

George W.
02/2017
5.0
carpet cleaners
  + -1 more
Majestic carpets have been to my home twice now over the past two years. They have cleaned my carpets and furniture. It is always a pleasure to have them here. They do great work, last time was on short notice, and are affordable. I definitely look forward to using them next time I need to have the carpets done.
Description of Work: Being in a wheelchair my carpets get dirty pretty regularly. I also have a basement apartment that needed to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim L.
02/2017
5.0
carpet cleaners, carpet installation
  + 0 more
They have always provided excellent service and are very reasonable with prices compared to others out there.
Description of Work: I manage a medium size apartment community in town so we use there services quite a lot throughout the year for carpet cleaning and emergency water extractions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Ann S.
02/2017
5.0
carpet cleaners
  + -1 more
We have been satisfied every single time. Majestic Carpets will do what they tell you they will do. The best part...they also have enough professional knowledge to know if something can't be done. You can count on Ron and his team to stand by their work.
Description of Work: Majestic Carpets has been cleaning carpets in our home and rentals for over 15 years. He's seen everything from us like blue and red finger paints from triplet toddlers, puppy pet stains and rips and burns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary-Ann L.
02/2017
5.0
carpet cleaners
  + -1 more
They did an amazing job cleaning my carpets, and dining room chairs. Very professional and easy to work with.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia J A.
01/2017
5.0
carpet cleaners
  + -1 more
They did a superb job. Very professional and quick.
Description of Work: Recliner and carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat P.
11/2016
5.0
carpet cleaners
  + -1 more
With two dogs living in the house, several spots and dirt had accumulated in the year and a half since the carpet had been installed. The cleaning removed all the spots, and the carpet looks good as new. The service was very efficient and thorough.
Description of Work: Seven areas of carpet (including stairs) were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Pat P.
11/2016
5.0
carpet cleaners
  + -1 more
With two dogs living in the house, several spots and dirt had accumulated in the year and a half since the carpet had been installed. The cleaning removed all the spots, and the carpet looks good as new. The service was very efficient and thorough.
Description of Work: Seven areas of carpet (including stairs) were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Delana T.
10/2016
5.0
carpet cleaners
  + -1 more
Very happy with service. Listened to what I wanted done & gave me helpful feedback. Polite & courteous. Carpets looked great.
Description of Work: Had badly stained great room carpet & area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Thomas D.
09/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very satisfied! Ron from Majestic was on time and did high quality work. We had several difficult stains which he was able to remove completely as well as excellent work on the general cleaning. Also had some area rugs that needed cleaning as an add-on cost which Ron did at a very reasonable extra charge. Ron was professional and took great care to do the job right and at the agreed upon price.
Description of Work: Carpets cleaned in 4 rooms. Purchased special offer on Angie's List from Majestic Carpets which included cleaning carpet in 4 rooms at a very good special price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ron W.
09/2016
5.0
carpet installation
  + -1 more
Ron provided excellent service. He was very timely, knowledgable and professional. I would recommend his services without hesitation.
Description of Work: Carpet tacking & stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ronald S.
09/2016
5.0
carpet installation
  + -1 more
Excellent service. Promptly returned call and scheduled appointment. Was very honest about some carpet stretching I asked about instead of charging me to do something that would not have a good outcome because of the location of the problem. I appreciate that. Definitely would use again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andrew W.
07/2016
5.0
carpet installation
  + -1 more
Ron came out the day I called and gave me an estimate. He returned on the day that was best for me. We needed a bonus room, hall, and bedroom re-stretched. He was professional, on time, and did a wonderful job! I highly recommend this company.
Description of Work: carpet stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Paul & Ginny A.
07/2016
5.0
carpet cleaners, carpet installation
  + 0 more
The carpets in our condo had obviously not been cleaned in a very long time and were filthy and stained. They also had a few frayed areas and needed stretching. They now look amazing - absolutely clean, stain-free, and the repairs he suggested were simple and look great. The work has made a huge difference in the overall appearance of the unit! Very prompt and reasonably priced, too.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

5314 Cain Rd, Knoxville, TN 37921


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
173567261
Trade License Locale
Knox county
Trade License Authority
Tenn dept of revenue
Trade License Expiration
12/31/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Upholstering

FAQ

Majestic Carpets is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Majestic Carpets accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Majestic Carpets offers free project estimates.
No, Majestic Carpets does not offer eco-friendly accreditations.
Yes, Majestic Carpets offers a 10% senior discount.
Yes, Majestic Carpets offers emergency services.
Yes, Majestic Carpets offers warranties.
Majestic Carpets offers the following services: Hot Water Extraction & Rotary Heavy Cleaning, Deodorizing, Pet Treatments, Bleach Stain Spot Dyeing, Colored Stain Removal, Patches & Bonded Inserts, Seam Repairs, Stretching & Power Stretching, Transition & Tack Strip Install, Pad Replacement, Water & Sewer Extractions, Applied Structural Drying Capabilities, Dehumidifier, & Air Mover Rentals.
Mold Remediation. Trauma Scene Clean Up.

Contact information

5314 Cain Rd, Knoxville, TN 37921


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM