Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

MACKS FLOORING CO

Hardwood Flooring Sales and Installation, Finished Carpentry and Woodworking, Carpet Sales and Installation

About us

14 EMPLOYEES. USES SUBS FOR VARIOUS JOBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. ADDITIONAL ADDRESS. PO BOX 5617 KNOXVILLE, TN 37928-0617

Business highlights

77 years of trusted experience

Services we offer

HARDWOOD FLOORING AND HARDWOOD CARPENTRY.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-15 of 15 reviews

tom C.
03/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: Replaced 600 sq ft of flooring

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

James O.
01/2016
5.0
hardwood floor
  + -1 more
It went very well. They moved all the furniture. And did a wonderful job on the hardwood floors!
Description of Work: Refinished all of the hardwood floors in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,119

Lynn H.
10/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles H.
07/2014
5.0
hardwood floor
  + -1 more
They are good. I paid through a contractor and the cost was a lot. They just do excellent, excellent work. They do very high quality work.
Description of Work: I used Macks Flooring to install hardwood flooring. I have used them multiple times beginning from 1991 to 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter H.
03/2014
5.0
hardwood floor
  + -1 more
They taped everything off so the dust wouldn't go upstairs. They used these things that suck up the dust. They were very prompt when they came and cleaned up when they left. The floors are beautiful. They did great work. They're very nice people. They were here on time. The people that had lived here before left their card so we called around and we ended up going with them. The price was great for that time. I'm gonna have to be using them really soon.
Description of Work: Mack's Flooring Company came in and sanded our flooring and put in a later flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sallie R.
01/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: new hard woods and refinished hardwoods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer F.
11/2011
5.0
hardwood floor
  + -1 more
The estimator arrived on time. He was courteous and professional. He explained the entire process involved in refinishing wood floors in an occupied home. The estimate was received in a timely manner and the price seemed reasonable for the amount of labor involved.
Description of Work: Visiting my home to inspect the wood floor and take measurements for an estimate.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann B.
11/2011
4.0
carpet installation, hardwood floor, woodworking
  + 1 more
The timing was right. They were very capable and professional. The work was of good quality.
Description of Work: They installed and finished around 2,000 sq. ft of wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Diana M.
08/2011
5.0
hardwood floor
  + -1 more
I just loved them and they did a great job. They were on time. They came when they said they would be here. They were friendly and professional. The floor looks wonderful and we love them.
Description of Work: I used Macks Flooring Co for hardwood flooring last week. They installed hardwood flooring and also refinished the existing hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Paul B.
11/2010
4.0
hardwood floor
  + -1 more
We decided to not go through with the work. They seemed pretty professional. They were recommended to us by a contractor we were using He said he really liked the work they did. In his opinion they were the best. When they came out they seemed to be professional.
Description of Work: We received a quote from them regarding refinishing our floors on one level of our home.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

LEAH C.
08/2010
5.0
hardwood floor
  + -1 more
Our house had 15 year old carpet downstairs and upstairs in the bedrooms. We wanted to replace the carpet upstairs but wanted hardwood installed on the main level. We called Mack's Flooring because they had installed hardwood floors in a previous home 25 years ago. Mack's owner came and talked to us about the options available to us. We chose to have hardwood installed and finished as opposed to prefinished floors. They were very professional and pointed out many things we had not considered. They suspected we had fiberboard under the carpet rather than plywood. They included installing plywood in their estimate. I'm glad they did because we did in fact have fiberboard under the carpet. Over a period of two weeks they removed the carpet and installed the new subfloor. They laid the hardwood and finished it without damaging the moulding or door frames. They also installed plastic to prevent the dust from going upstairs. The job turned even better that we expected. We were so pleased with the outcome we had them install hardwood on the stairs going upstairs. That involved rebuilding the stairs to accomodate the hardwood. Their work was flawless and best of all it turned out exactly as they said it would and cost what they estimated. It's been two years since they installed our floors and we are as please today as we were the day they finished.
Description of Work: Mack's flooring removed our carpet and installed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Joe H.
04/2010
5.0
hardwood floor
  + -1 more
It went extremely well. I feel like we got very good value for the price. We had three companies look at the floors. The floors were particularly challenging to be refinished. We felt most comfortable with this company, and their quote was the cheapest.
Description of Work: They refinished our floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,474

LEAH C.
06/2008
5.0
hardwood floor
  + -1 more
We needed carpet removed and hardwood installed. When they removed the carpet we discovered the subflooring was particle board. This was exactly like they said and they had included it in their estimate. The workmen showed up on time, maintained a clean work area and finished timely. Everything including the price turned out exactly like they said. Super company!!
Description of Work: Removed carpet, installed new subflooring and installed hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jerome M.
09/2006
5.0
hardwood floor, woodworking
  + 0 more
I was lucky to have Mack's do my kitchen's new flooring. Its tough to match up the old flooring in the surrounding rooms to the new one but they did a superb job. They came highly recommended and I could see why because they were phenomenal. These guys did top notch work and you wouldn't find someone better at what they do.
Description of Work: They put red oak wood flooring, baseboards and trim in our 600 square foot kitchen. They removed the existing flooring and trim also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2006
4.0
hardwood floor
  + -1 more
I enjoyed the services that I have received from Mack's. My floors look great and I am very pleased to have hired them. The workers were extremely nice and courteous and they worked very quickly to get things done in a proper time frame. Unfortunately, I cannot remember exactly what they had charged me. I do not feel that it was a problem for me at all.
Description of Work: Mack's refinished my hardwood floor in the living room of my four bedroom home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    3541 NEAL DR, Knoxville, TN 37918


    Service hours

    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Finished Carpentry and Woodworking,
    Carpet Sales and Installation

    FAQ

    MACKS FLOORING CO is currently rated 4.8 overall out of 5.

    Monday: 7:00 AM - 3:30 PM

    Tuesday: 7:00 AM - 3:30 PM

    Wednesday: 7:00 AM - 3:30 PM

    Thursday: 7:00 AM - 3:30 PM

    Friday: 7:00 AM - 3:30 PM

    MACKS FLOORING CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, MACKS FLOORING CO does not offer free project estimates.
    No, MACKS FLOORING CO does not offer eco-friendly accreditations.
    No, MACKS FLOORING CO does not offer a senior discount.
    No, MACKS FLOORING CO does not offer emergency services.
    Yes, MACKS FLOORING CO offers warranties.
    MACKS FLOORING CO offers the following services: HARDWOOD FLOORING AND HARDWOOD CARPENTRY.

    Contact information

    3541 NEAL DR, Knoxville, TN 37918


    Service hours

    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM