JP Home Improvement

Terribly. When Jim initially quoted the job, he assured me that the price included spreading a self-leveling compound where necessary. After his crew began the install, I noticed that no leveling had taken place. I immediately spoke with Jim who responded that I had "bought the standard install, which did not come with self-leveling." I should have stopped the work at that time, but Jim came recommended through a friend, and I thought I'd give him a second chance. As they came close to finishing the project (several days behind schedule, by the way), Jim pulled another fast one on me. This time, he tried to avoid installing risers on two stairs that he had installed. He contended that risers, like the self-leveling, "weren't included." After a great deal of cajoling, Jim finally agreed to install the risers. Apparently angry with me, he did a terrible job on these two stairs. There were multiple finishing nails sticking up from the treads, and none of the flooring was cut evenly on one end. I have since paid to have the flooring removed from those stairs and replaced with an actual tread. The straw that truly broke the camel's back took place the day before we were supposed to move into the house. Jim and his crew were, again, days behind schedule. I went by the house that night to check on the state of things. From the outset, our deal had been that I would pay him in phases. As certain milestones were completed, he got another installment. The last installment was due upon completion. Even though he hadn't completed the project, he begged me (in front of his crew) for the last advance so that he could make his payroll for the week (this conversation took place on a Friday evening). Reluctantly, I gave him a portion of the last installment. The next morning (again, the day of our move) he was still working on our floors. In my last walk through, I saw so many issues with our floors. For example, there was a huge gap between two runs in the living room. The gap was so large that I could see the tongue and groove for the entire span. When I brought it to jim's attention, he gave me two options: (1) replace everything, thereby delaying our move (an impossibility) and risking damaging the remaining floors or (2) put in wood filler. We chose option two out of desperation. I still regret that decision. Likewise, because Jim didn't use the self-leveling compound, there are multiple weak spots in our floors. In some spots, it's so weak that the tongue and groove pop when you walk on the boards. As a final example, much of the shoe mold he installed has fully separated from the wall because he failed to nail it down properly (he used too few nails). In sum, I would not recommend Jim Piehl or JP Home Improvement for even the most basic handyman task. They are misleading, unprofessional, and incompetent. If you are reading this, please take my advice and find someone else to do your project.

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