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Jaccard Construction

General Remodeling, Roofing, Handyman Services,

About us

Since 1995 Jaccard Construction has provided the Knoxville and surrounding areas with honest, quality work that speaks for itself. Owner and award winning builder, Jeff Jaccard, believes in only using high quality products and building efficiently to keep costs low. Hardwood floors, custom cabinetry, granite countertops, Jacuzzis, the details you’ve always wanted for a reasonable price! As a family owned and operated business we understand the importance of your home. We work hard, we are very conscientious, but most of all we get the job done as quickly as possible so the homeowner is inconvenienced as little as possible. Also, we own all of our own equipment, so there is no additional cost or delay for you!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling kitchens, bathrooms, exteriors, decks, stucco removal, new additions, flooring, tile, hardwood, carpet, laminate, foundations, crawl space, basement, concrete walls, roofing, doors, windows, repairs, fire & natural disaster, custom carpentry, custom cabinets, design building, moving & excavating.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
11%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 1-9 of 9 reviews

Scott M.
11/2020
5.0
decks, roofing, house painters, interior painters, doors
  + 3 more
Needed my old deck torn down and decided to have a screened porch built in it's place. Both Jeff and Joey were excellent to work with in terms of responsiveness, professionalism, and most importantly design and creative ideas. I had some preset ideas and they either incorporated them or came up with better options that I had not thought about. Ended up with a solid screened porch that will outlast the house and have been spending almost every evening in it.
Description of Work: Screen porch built

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Chris L.
06/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: Deck painting, shutter painting | |Work was good and price was fair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

wayne P.
03/2013
5.0
remodeling
  + -1 more
Had to get some water damage fixed on a ceiling. Jaccard Construction was on it quickly and fixed the issue with quality workmanship. Highly recommend them.
Description of Work: Repair water damage to a ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Arba B.
12/2012
4.0
remodeling
  + -1 more
Did a good job, in a timely manner. I had a couple of very minor complains that they should have done, but would still use them again. They claimed they could not install the second closer on the storm door, but it is installed on the one at home depot, so I know it can be. Some of the old living room ceiling should have been scraped before the painted, where and old paint job was not done properly. Most of their pricing was very good.
Description of Work: Replaced part of ceiling in living room, fixed rotted wood on corner of house, inclosed carport to a garage, painted ceiling in one bedroom, framed in and installed door to water heater, replace front door and storm door to it, replaced rear sliding door, replaced 1/4 of roof.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from Jaccard Construction
Member, We thank you for your work, and want to apologize that you were not 100% satisfied at the end of the job. The type of storm door you picked out has a screen that retracts at the top and the closer attached at the bottom that is why it was the second closer was not able to be attached. The original storm door we ordered for you would have been attached in both spots, but the difference in those two doors was the retractable screen. We apologize for not scraping the whole area that you speak of, and would have hoped it would have been pointed out while still on the job. If we get the chance to work for you again maybe we could work something out to fix that spot.

Wes P.
08/2012
3.0
home builders, remodeling
  + 0 more
The jury is still out and the latest rating reflects a neutral review for the time being. The repair of the few builder's warranty items have been delayed so once these repairs are completed by the Jaccard Services Team, the rating for their overall services for the year can then be finalized and more accurately updated. Our goal is to be able to give a higher rating in the near future as opposed to a neutral rating. Thank you!
Description of Work: One Year Builders Warranty - repair of a few items in the first year of ownership

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1

Response from Jaccard Construction
Member, I waited a long time to write a response to your review hoping to see a new review posted after we spent time and effort with you on these items. It is disconcerting to us that you perceive us to not do our job well. In the contract of the sale of the house, we fixed a cabinet for you guys and then got a not so good review as if we were hired to do light remodeling. Then later you called us about a flood light and the central vac system that were not working properly. We came out and evaluated the situation for both items. We had our electrician take a look at what could have happened since the flood light worked when the house was sold. He found the power was not coming to the flood light, and the only explanation was that a switch was turned off from inside the house. The central vac system also had an issue and the warranty for that system was backed by the company of that system. Unfortunately that company went out of business when the economy crashed, and so we contacted another company that said they would be willing to service the system at the cost of the homeowner. We feel as though we have done our job. We were not willing to pay for repairs that we did not feel like we were responsible for, and apologize for any misunderstandings that may have caused.

Diana M.
07/2012
2.0
handyman service
  + -1 more
See above under services performed. Responsivenessand punctuality was really bad with the plumber. Responsiveness overall with Jaccard Construction was good.
Description of Work: The services were not performed. I have been communicating since June 11, 2012 to get this job done. Mr. Jaccard has been courteous but not deligent in getting the work performed. The on-line store they suggested to us turned out to be a very bad experience. Everything we ordered they had discontinued, however it was still listed as available. One time they didn't even bother to let us know that it had been discontinued. After waiting nearly two weeks I called them to see where my faucets were, at which time they informed me they had been discontinued. I got on line and selected faucets from another company and got them within 2 days w/o shipping charges. Then when I got my faucets I let Mr. Jaccard know we were ready to install. He said he would get with the plumber and see when he is available this was on July 11. Then on July 12 Mr. Jaccard wrote me he had forwarded my info to their plumber. That it is too hard to schedule as the middle man and gave me his name Godeke. July 13 I still had not heard from the plumber so I contacted Jaccard and was told he had probably had a very busy day and would probably call at the beginning of the week and gave me his number. I waited to hear from the plumber until Friday the 20th of July. He told me he would be here Monday Morning. at 8:30. I waited until after 9:30 to call him. He said he forgot and could not make it until around 4 pm. We already had plans for the evening and that would not work. I had already taken everything off the sinks, from underneath the sinks and put a drop cloth down. I telephoned Mr Jaccard and was told there was nothing he could do, he couldn't make him come over. I then contacted Groupon to tell them we were appealing the charges through American Express because we were having trouble getting the work done. We then contacted American express to appeal the charges. I telephoned Jaccard Contruction, as a courtesy to let them know we were cancelling the Groupon. I had to leave a message. I also did the same for the plumber, as a courtesy, to let him know we would not need his services.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$65

Response from Jaccard Construction
Member, first of all we would like to apologize for the problems you had with an internet company we suggested. In one of our correspondence via email we wrote, "When shopping online, just beware of 'cheap' websites. We have had customers be burned of the quality by getting such a better deal online. We have used this site and had a good experience with them, and there prices can beat any local store!" Online shopping can be very tough while places can have good prices, they have little accountability for their services or products. We are always apprehensive of buying online which Secondly, we would like to apologize that work you needed performed could not be done by us rather one of our sub contractors. We do a lot of work ourselves from painting and tiling, to framing and custom cabinetry, but plumbing is one of those things that takes a lot of knowledge and a lot of tools which is better left as a specialty. We have worked with our plumber for many years, and while he is not always perfect he does very well for us. He is however a sub contractor and his plumbing is his own business, he is not an employee of ours which we tried to explain to you as why we could not order him to your house immediately. He had an emergency plumbing call that morning, and called you that morning to let you know he could not make it until that afternoon. We apologize for the inconvenience of your day since you went through the trouble of clearing your cabinets. Because of the nature of the groupon, we tried to have smaller or speciality jobs scheduled together or jobs in a similar area scheduled together. We would often wait to hear on multiple groupon purchases before we put a date on the day to perform the job. We sincerely apologize about your experience with us. We take pride in our work and our name, and wish that we did not sometimes have to rely on others to uphold our name. We hope that one day we can show you what Jaccard Construction can offer first hand.

Wes P.
08/2011
4.0
remodeling, handyman service, appliance refinishing
  + 1 more
Overall quality is good when the crew is on site, they are willing to go above and beyond and "make it right" but the challenge is communication with the client. We didn't know when they were coming and had a hard time getting a commitment for a date/time to have the work started/completed.
Description of Work: I used them for general repairs, installation of appliances, and light remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Jaccard Construction
Member, We want to apologize for not communicating better in this situation. In a new construction home we cannot always visualize what a potential buyer may see, and we were glad to make the area around the dishwasher larger at no additional charge to you as the new home owner. The storm that hit in April has created an unbelievable amount of work for us, although we are extremely grateful to have this volume of work, it has kept us running thin. We sincerely hope you are enjoying your new home, and look forward to hearing from you all in the future.

Wendie L.
07/2011
5.0
remodeling, roofing, replacement windows, siding
  + 2 more
I had hired a previous roofing company and they did not do a great job. I tried to call around and find another roofing company who would fix the errors, but most would not touch someone elses work. I called Jaccard Construction and they had a crew out within 48 hours to fix it. They an amazing job. Their crew is an amazing team and they work so well together. I will be hiring them again for the fourth time to repair water damage caused by the first roofing companies mistakes.
Description of Work: I have hired them three different times to work on my home remodeling such as windows, roof, and siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jaccard Construction
Member, We want to thank you from the bottom of our hearts for being a repeat customer. I don't think there is going to be anything left to work on your house to the 4th summer in a row! Your house is coming together beautifully, I know you are excited to be back in it next week!

Yvonne K.
10/2009
5.0
remodeling
  + -1 more
They were really fast. The workmanship is very good. Their quality is also very good. They were pretty good about finding good bids and deals. The popcorn ceilings involved a lot of work and we thought they were very reasonably priced. We plan on having them remodel another bathroom and bonus room eventually.
Description of Work: They completely gutted a bathroom and moved a wall, reconstructed our master bedroom/bathroom suite. They put in a steam shower with all the tile, built a cabinet for an an unusual area, installed a new window, installed hardwood floors in our bedroom & hall, remodeled the stair case, they also remodeled another bathroom and installed everything new for it, they painted all four bedrooms, the two bathrooms and the hall, they gutted and remodeled the kitchen, they painted the family room and kitchen, installed new hardwood floors in the living room and dining room, installed new tile in both bathrooms, the kitchen and our foyer and they removed all the popcorn off our ceilings, and redid those.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85,000

    Contact information

    12818 Geyser Ln, Knoxville, TN 37934

    sites.google.com/site/jaccardconstruction/

    Service hours

    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Roofing,
    Handyman Services,
    Doors,
    Interior Painting,
    Exterior Painting,
    Appliance Refinishing,
    Homebuilders,
    Windows,
    Siding,
    Decks and Porches,
    Basement Remodeling

    FAQ

    Jaccard Construction is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Jaccard Construction accepts the following forms of payment: Check
    Yes, Jaccard Construction offers free project estimates.
    No, Jaccard Construction does not offer eco-friendly accreditations.
    No, Jaccard Construction does not offer a senior discount.
    Yes, Jaccard Construction offers emergency services.
    Yes, Jaccard Construction offers warranties.
    Jaccard Construction offers the following services: Remodeling kitchens, bathrooms, exteriors, decks, stucco removal, new additions, flooring, tile, hardwood, carpet, laminate, foundations, crawl space, basement, concrete walls, roofing, doors, windows, repairs, fire & natural disaster, custom carpentry, custom cabinets, design building, moving & excavating.

    Contact information

    12818 Geyser Ln, Knoxville, TN 37934

    sites.google.com/site/jaccardconstruction/

    Service hours

    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 3:00 PM