About us
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.54 Reviews
Showing 1-4 of 4 reviews
Gerald S.
05/2020
roof cleaning
+ -1 moreOWNER JAMES LONG ARRIVED ON TIME, COVERED BUSHES LIKE HE PROMISED, AND DID A THOROUGH JOB OF CLEANING MY ROOF. ONE PLACE NEEDED ANOTHER PASS, AND JAMES AGREED AND DID IT. CAME OUT PERFECTLY CLEAN. HOUSE LOOKS SO GOOD, WISH WE'D CALLED INNOVATIVE GLASS YEARS AGO!
Description of Work: ROOF CLEANING/WASHING
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60,000
Jane B.
08/2013
window cleaning
+ -1 morePurchased through Groupon. Called numerous times to set up appointment. Never got a call back. Contacted Groupon - they said they had talked to business and problem had been resolved. Called several more times and left messages - never heard from them.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$129
Rhonda T.
06/2013
window cleaning
+ -1 moreunknown
Description of Work: Purchased package through Living Social. I have been trying to make an appointment for two weeks and have left several messages. I have yet to get a return call. Poor business management.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Lou Ann F.
05/2013
window cleaning
+ -1 moreThe company would not respond to repeated calls.
Description of Work: I do not know what kind of work this company performs because they would not respond to my calls! I had a half-off depot voucher. They responded to my first call, setting a date of April 25th. April 25th was approx 4 weeks off and after the expiration date of my voucher, but they said they would honor it due to their being so far out on available dates. I needed to change the date, so I called back three times, on 03/25, 03/27 and 03/28, leaving a message each time. I never received any response at all! I also tried emailing the company at several email addresses provided by them on my voucher and around the web, but most were bad email addresses and would not go through. One seemed to go through; I received no error message, but again no response. To simply not respond to a customers repeated calls is just not excusable!!
| Rating Category | Rating out of 5 |
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| professionalism | |
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Response from Innovative Glass
Contact information
unknown, Knoxville, TN 37938
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Roof Cleaning,
Gutter Cleaning
FAQ
Innovative Glass is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Innovative Glass accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Innovative Glass does not offer free project estimates.
Yes, Innovative Glass offers eco-friendly accreditations.
No, Innovative Glass does not offer a senior discount.
Yes, Innovative Glass offers emergency services.
Yes, Innovative Glass offers warranties.
Innovative Glass offers the following services: Window cleaning,gutter cleaning,gutter protection,glass restoration
Contact information
unknown, Knoxville, TN 37938
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed