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HOME DEPOT

Carpet Sales and Installation, Doors, Window Treatments,

About us

ADDITIONAL PH#'S: (865)637-6900, (423)378-5000, (423)915-1111 & (865)983-6200.

Services we offer

CARPET SALES AND INSTALATION,FLOORING SALES AND INSTALLATION,HOME IMPROVEMENT,LIGHTING, WINDOWS,DOORS,LAWN AND GARDEN,DECKS AND PORCHES,APPLIANCE SALES.

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
19%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 27 reviews

Lesa H.
08/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Great work and just as promised!
Rating CategoryRating out of 5
Yes, I recommend this pro

Sam W.
07/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
03/2016
5.0
gutter repair
  + -1 more
unknown
Description of Work: Had replacement gutters and insulation blown in attic. Great price & service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jesse M.
10/2015
4.0
carpet installation
  + -1 more
.
Description of Work: I purchased a carpet from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Thomas R.
07/2014
5.0
carpet installation
  + -1 more
We found a special and jumped on it. They were great. They did a good job, they cleaned up well and I didn't have any complaints. The guys who came to my house moved everything we needed moved and when they were done, they put it all back.
Description of Work: We did get carpet done by Home Depot and it was excellent. They installed carpets in four rooms and one area is huge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda G.
05/2014
5.0
doors
  + -1 more
We shopped around, and Home Depot had the best prices for the doors. They did a very good job. There was a little piece of trim that didn't come with the door, like it was supposed to. He said he would come back with it, but he never did. We got the trim in the mail, and it should be simple for me to put on.
Description of Work: They installed a new four-pane french door for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Victor S.
03/2014
5.0
window treatments
  + -1 more
Found things. Everyone very helpful and check out went pretty easy.
Description of Work: Bought surface lights for my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Meggie L.
06/2012
5.0
window treatments
  + -1 more
My experience with home depots blind department at the Kingston Pike location was impressive from start to finish. My only complaint was that they do not have enough people in store to assist in the blind area. I had another company come to my home and do an in home estimate as well. Home depots prices, professionalism and quality of product was outstanding. Based on this experience I will look to home depot for other end to end services. They came to my home, did the measurements for all my windows, assisted me with blind selection, made sure I received the best price available and did the installation. I was very pleased with the overall experience.
Description of Work: Blind measurement, sale and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Richard and Ruth R.
08/2011
4.0
lawn mower repair, home improvement stores
  + 0 more
The price was reasonable. I tried to return the lawn mower within the period to the store and they refused to take it. But then I took it to another store and they took it right away.
Description of Work: I bought a lawn mower from Home Depot.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Victoria M.
05/2011
5.0
doors
  + -1 more
It turned out good. They were efficient and did a good job in installing the door. I was pleased with their work. They were punctual, responsive and on time. I don't remember the exact price that I paid.
Description of Work: I have used the services of Home Depot in March 2011 for installing a door in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S.
03/2011
5.0
doors
  + -1 more
The front door and storm door had to be replaced. Both were not standard size, because the house is old. I thought my only option was to special order, which was going to cost me $500 for the storm door alone. The salesman at Home Depot was very knowledgable. He sent their contractor to give me an estimate. To my surprise, I was told the door would be resized, and I would have standard doors installed. So the next time someone damages either door, I would only have to buy their standard doors and no special ordering. The work was finished in one day. It looks great and saved me much money, in the long run. I would recommend Home Depot for their professional services.
Description of Work: Front door and storm door had to be replaced. The old doors were not standard size.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Bill C.
10/2010
3.0
carpet installation
  + -1 more
Went to Home depot to see about getting Carpet. They sent some co. out to measure for Carpet & take up hard wood floor. and give us price . It seamed as if we were buying from mail order house. or that is the way we felt. We got phone call asking did we want the carpet We said no! that was the end.
Description of Work: measured priced Carpet

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$35

James S.
10/2010
5.0
carpet installation
  + -1 more
They did very good work. My interaction with them was very good. They did an excellent job. They did what they said they were going to do. They got the crew in and did the job. It was satisfactory and the price was good too. They are okay. They have a good selection of carpets. They have installers who know what they are doing. They come in, do the job, clean up and they get out. Home Depot then follows up. They called me and asked me if I was satisfied. So I appreciated that very much. The price was reasonable. If need be, then I would use their services in the future too.
Description of Work: I had a rental property and Home Depot installed the carpets over there in 2001.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mark B.
09/2010
5.0
carpet installation
  + -1 more
The price was decent and fair, I was happy about it. They had a sale on the carpet and it was all tied into getting them to install it so it was a really good price on the carpet. The installation was perfect.
Description of Work: Home Depot carpeted a home office in the basement of my house. We bought the carpet from them and they also installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda R.
06/2009
5.0
carpet installation
  + -1 more
We purchased the door at Home Depot and then used thier contractor to measure the door opening and then complete the work of removing the old door and installing the new one. The guy at Home Depot was very professional and helpful. I didn't like that the person at Home Depot coulnd't set up the date and time for the estimate or the installation, I had to wait for someone from the contractor to call me. I ended up calling them, since we were having lots of rain storms and water was leaking into my house, I wanted the job completed ASAP. The contractor came out 3 days after we purchased the door (on Friday) and then the installation was completed a week later. I was not happy about the installation date because when the person came to do the measurements, he said that he'd be able to complete the work the following Tuesday. When I didn't hear from the contractor on Monday, I called Home Depot (not supposed to contact the contractor directly, not given thier contact information), and they had not even had a response from the contractor yet. We eventually got the installation scheduled for Friday, not Tuesday as the guy had said. The installer did quite a nice job on the door and we are very happy with the end result. He made sure there were plenty of nails in the moulding, door frame, etc. so it wouldn't move, caulked the ouside edges so that all the gaps were filled between my siding and the door frame. He also took the deadbolt and handle from the old door and put them on the new one. The lock works just fine and the door shuts securely.
Description of Work: Contractor installed a stainless steel door with glass on the outside of my house, replacing an old door that was leaking water through when it rained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

JERRY B.
04/2007
5.0
plumbing
  + -1 more
They did an overall good job, as my hot water works great. What I liked the most about our experience was that he was very fast and efficient. I would probably have them come back if I needed anything as it is just me at home and all my kids are grown and gone so I don't do much of the maintenance any more.
Description of Work: My water heater broke so they replaced it with a new 40 gallon one. It only took them an hour to get it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alexander G.
09/2006
5.0
window treatments
  + -1 more
This job only took this guy about twenty minutes to complete and it really made a difference in our kitchen. He was very respectful and polite while in our home and we really liked the blinds when he got them all put up.
Description of Work: He installed 2 sets of blinds on my regular sized windows in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

09/2006
5.0
roofing
  + -1 more
Home Depot had a special on roofing materials so in the process of selecting the type of shingles we wanted they said they could do the installation themselves. The price was phenomenal and we could not pass it up. The supervisor and all the workmen had done this countless times before so the job went very well. The shingles are even and the roof does not have any small hills or valleys like our old one. It does not leak and it looks good.
Description of Work: Home Depot replaced our roof with fiberglass shingles and the decking was repaired where it was needed. We have a one story house with standard size overhangs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

09/2006
5.0
replacement windows
  + -1 more
When they came out to replace the windows, they didn t ask any questions, they just knew what I wanted done and they did it. They were very polite, respectful, and made us feel comfortable with using them.
Description of Work: They replaced 2 windows, which were custom made to fit perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

09/2006
4.0
doors
  + -1 more
It took two different contractors to correct the problem that I was having. The first experience I had with them was terrible. The second group of people they sent out did do a great job however it took them a month to get it the way I wanted it. I don't blame Home Depot completely, just partially because of their bad contractor selection.
Description of Work: They installed a sliding glass door that leads out to my 6x7 foot patio.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

08/2006
5.0
roofing, home improvement stores
  + 0 more
I really liked that they came prepared to work. They came with a big crew of guys who knew what they were doing. They didn t waste any time and they were in and out quickly. They had the entire job done in one day, which was impressive. They also sent out an inspector afterwards to check over the work.
Description of Work: They completely replaced my old roof with a new shingle roof, possibly architectural shingles which had a 30 year warranty on them. I have a 2000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rosamund F.
07/2006
5.0
countertops
  + -1 more
I had a great experience with Home Depot. They did a great job of taking out any garbage left behind and were a hard working and professional crew. I was comfortable with them in my home. They called before coming out and showed up on time. I was pleased with the price and end results.
Description of Work: They took out our old countertops and installed new kitchen countertops. One was an 18 foot countertop with 2 cut outs for a double sink and the other one was 10 feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JESSICA H.
07/2006
5.0
carpet installation
  + -1 more
I was pleased with the carpet they put in for me. It was good quality carpet and the contractors did a good job installing the carpet. They also had a good selection of carpet to choose from. They provided a very good service. No complaints at all.
Description of Work: They installed new carpet in my family room, living room, dining room, hall and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

07/2006
1.0
carpet installation, home improvement stores
  + 0 more
They just started out with their nose stuck up in the wrong place because they placed carpet in bedrooms and they weren't even doing the bedrooms. They helped themselves to our refrigerator and they were smoking in the house. I had to call my husband home from work to come and kick their butts out.
Description of Work: They laid carpet in 2 hallways and 2 stairwells for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$550

M H.
07/2006
5.0
doors
  + -1 more
The old doors were removed and new steel patio doors were installed. All the old doors were hauled away by them when the job was complete. We will purchase doors again, if needed by Home Depot because they always have what you need and the quality and price are affordable.
Description of Work: They installed four new steel doors on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

4710 CENTERLINE DR, Knoxville, TN 37917

www.homedepot.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Doors,
Window Treatments,
Hardware & Home Improvement Stores,
Roofing,
Appliance Sales and Installation,
Windows,
Plumbing,
Lawn Mower & Power Tool Repair,
Gutters,
Countertops and Backsplashes

FAQ

HOME DEPOT is currently rated 4.6 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: CARPET SALES AND INSTALATION,FLOORING SALES AND INSTALLATION,HOME IMPROVEMENT,LIGHTING, WINDOWS,DOORS,LAWN AND GARDEN,DECKS AND PORCHES,APPLIANCE SALES.

Contact information

4710 CENTERLINE DR, Knoxville, TN 37917

www.homedepot.com