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Hightower Computers

Computer Repair, Graphic Design, Computer Sales,

About us

Specializing in custom built desktops, servers, and networks. We guarantee our work for at least 2 years. We also specialize in Website Design, Security Auditing, Network Design and Engineering

Business highlights

Emergency Services Offered

Services we offer

Custom built/repair Computers. Network design/engineering, Website Design. IT services. Security Auditing. Basically anything involving Computers/Networking

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Emily J.
09/2015
5.0
computer repair
  + -1 more
The technician was very polite, arrived on time and was very efficient. He did a great job.
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Victoria N.
07/2015
4.0
computer repair
  + -1 more
There was an additional cost of $35 to the $69 Big Deal cost. The services were performed satisfactorily. They were on-time, prompt. Their technician was helpful. He was professional and friendly. I would recommend them most highly for hardware.
Description of Work: We purchased a Big Deal for Hightower Computers. They had to order some equipment for us. The service was for some software and some hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$104

Julie M.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I needed help installing a new modem and getting my internet back up and running. I am very un savvy regarding computers! He also set up my Apple TV for me. He is very knowledgable and very friendly and courteous. I will use his services whenever I need them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Hightower Computers
It was a pleasure to serve you. Thank you for the review. I will be glad to serve ya again in the future.

Michele N.
11/2013
5.0
computer repair
  + -1 more
Wow...details....this is all this company provides...exquisite detailing to all the computers I have had repaired and the new gaming unit that the kids enjoy....the education that this person went through to get where he is today...with all the work load of family and holding down a full time job is a wonder he ever got the time to do my units....I have purchased two units from him...I used to have my old computers repaired over and over again but to no avail kept crashing...High Tower Computers ....now keeps me up on what is new and trending and goes far and beyond what any other computer repair/building place has ever...not only is he professional he backs up his word and his work...I am grateful for this company and would recommend it to all my friends and anyone that is looking for a great deal and work ethic of a professional person and company
Description of Work: This provider built me a computer from scratch in the past and I choose to use HighTower Computers as my one and only go to place for repairs and professionally built gaming systems and computers...I highly recommend this Man and his company as your go to place.....His professionalism is commendable....He is polite and on time with what his products say....My grandchildren enjoy their system tremendously....they said that their games are more clear and have less access time also that it doesn't crash in the middle of the game....I for one know that this company goes far and beyond quality ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tracy J.
09/2013
5.0
computer repair
  + -1 more
I left a message with Scott Moore at HighTower ComputerCare and within minutes he answered my message and came to my place of business that day and helped me get the things done that I wanted done. He knew exactly what I wanted and knew what he was doing and within an hour set me up with what I wanted done!!
Description of Work: Set my business up with a remote desktop so I could view surveillance from my home to keep an eye on what is going on with the business when I'm not there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hightower Computers
Thank you.

Michele N.
04/2013
5.0
computer repair
  + -1 more
The efficiency of this company overall was terrific. From the time I needed my repairs done to the time I received my fixed computer back was a wonderful turn a round. I was back doing my work and enjoying my now completely and smooth running computer. I am glad that High Tower Computer's, could do such a great job in such little time let alone for such a reasonable pric You ask for Do's and Don't...well Do use this company you will not be disappointed in the least. Don't go anywhere else that won't give you the turn around that this company has done for me. Nor should you ...or should I say Don't over spend what other companies say it will cost...always compare...with High Tower Computers, I found them to be basically in the ball park of what I could afford. Also they work with you with the price so that you don't feel the sticker shock of other companies that just are after to mark up deal... Thanks Again Scott Moore, CEO of High Tower Computers
Description of Work: High Tower Computers, is a prompt and efficient service. I would recommend this company to all my friends and business associates. They are computer savvy. The price was right for the hard drive repair I could have had it replaced for over 300.00 dollars...but High Tower Computers gave me a great deal on my needs. I prefer for all my future needs to computer repairs that I retain and use this company. Fast, Fair and down right feasible for the monies that I have saved . High Tower Computers maybe a new company on the market, but I found the CEO Scott Moore and staff to be courteous and respectful as well as helpful for all my computer needs. So for a great staff and service, I surely recommend this company to all. Thank You High Tower Computers, Sincerely Michele A. Novotny, Philipsburg, Pa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    3201 boright drive None, Knoxville, TN 37917


    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Graphic Design,
    Computer Sales,
    Computer Training,
    Office Equipment Repair

    FAQ

    Hightower Computers is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 7:00 PM

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Hightower Computers accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Hightower Computers does not offer free project estimates.
    Yes, Hightower Computers offers eco-friendly accreditations.
    No, Hightower Computers does not offer a senior discount.
    Yes, Hightower Computers offers emergency services.
    Yes, Hightower Computers offers warranties.
    Hightower Computers offers the following services: Custom built/repair Computers. Network design/engineering, Website Design. IT services. Security Auditing. Basically anything involving Computers/Networking

    Contact information

    3201 boright drive None, Knoxville, TN 37917


    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM