GoHero Home Services

Electrical, Plumbing, Lighting,

About us

From small projects like rewiring to installing electrical outlets or lighting in your home. GoHero Home Services is fully equipped to handle any job. Our office team makes scheduling easy. With our courtesy calls you will always know when and who to expect in your home. Our professionally trained and trusted electrical technicians will come out to diagnose and fix your electrical problem safely the first time. All our electrical work, comes with up-front straight-forward pricing and options for you to choose from before any work begins at your home.

Business highlights

20 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

From small projects like rewiring to installing electrical outlets or lighting in your home. GoHero Home Services is fully equipped to handle any residential job. We offer outlet and switches installs, lighting installs, inspections, transformers, outdoor lighting installs, panel upgrades, rewires, remodels, fire and C02 alarms, breakers, fuses, diagnostics, trouble-shooting, ceiling fixtures installs, appliance installs, generators and more.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.359 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
0%
3
2%
2
3%
1
19%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.4
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 1-25 of 59 reviews

N G.
10/2024
1.0
electrician
  + -1 more
Beware! I hired them to install a 30amp outlet for a camper, upon inspection it did not pass and WAS NOT SAFE. The wrong amp size wires were used and the wires under the plastic was exposed and almost touching which could have been potentially very dangerous. The company admitted fault upon contact that the technician needed and would get additional training. They would not partially refund at all for their improper work, even though they have a warranty they boast about and a slogan that says if your not thrilled you’re not billed and sundays are for God. Very disappointed, if I had to do over again I would have chosen Atomic Electrical who fixed their faulty and dangerous work.
Description of Work: 30 amp camper outlet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$968

Dave M.
08/2024
5.0
electrician
  + -1 more
Excellent service, on time arrival, great communication, reasonable cost.
Description of Work: Checked all load center connections, bypassed a defective transfer switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Cheryl W.
05/2024
1.0
electrician
  + -1 more
an appt was made for 5/14 from 9-1, go hero texted me and said, we will send keegan and kevin 12-4. i called them and told them, that wouldn't do because, i have to pick up my daughter about 330. i got a call today around 333 saying they would be about 30 minutes or less. i told her that won't help,. so she asked me can we make another appt? i told her no.
Description of Work: on 4/24 nick access the problem, 5/10 levi couldn't
Rating CategoryRating out of 5
$150

Brandi W.
04/2024
5.0
plumbing
  + -1 more
Great communication. Completed the job as expected, very receptive of feedback to meet our exact needs. Will hire GoHero again.
Description of Work: Water line install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra C.
04/2024
5.0
home automation
  + -1 more
I am so pleased with the service I get from GoHero and today’s service did not disappoint. Thanks for a job well done and for the courteous staff you have.
Description of Work: Work on outside HVAC system to remove debris and protection for the future. Inside HVAC pipes had not been properly insulated so they added this insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$504

Chris S.
04/2024
5.0
electrician
  + -1 more
Technicians are always good to deal with, very respectful. They let us know what they were doing and how they were doing it. Very pleased
Description of Work: New outlets and plugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jeanne N.
04/2024
5.0
electrician
  + -1 more
HVAC Technician (Corbin Gerade) very knowledgable and thorough in hs communication while performing service. Very pleasant and easy to work with-would highly recommend him and GoHero Home Services.
Description of Work: Replacement of air conditioner after inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Edith S.
03/2024
5.0
Had GoHero crew out today for an HVAC check. Heath and his co-tech were a pleasure to work with. Very polite & articulate when reviewing their findings. They even swapped out my dual system filters which was a bonus for me. This company has been a saving grace for me over the years we’ve been a “VIP” customer. Highly recommend!
Description of Work: Inspected Home HVAC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Dave M.
02/2024
5.0
plumbing
  + -1 more
Had water pressure regulator replaced. Previous company used cheap product, and it didn't last but 5 years. These guys use good quality stuff, and you get what you pay for.
Description of Work: Water Pressure regulator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$594

Shannon M.
02/2024
5.0
plumbing
  + -1 more
From the beginning to the end, they were fantastic. They gave us several options for how things could be done and didn't try to upsell. The employees were professional, friendly, and worked hard to help us achieve our home improvement goal. We'd highly recommend them!
Description of Work: Replacing all the old galvanized pipes in our home, new water heater, new valves in a shower, new frost proof hose spigot, drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shea L.
02/2024
5.0
plumbing
  + -1 more
All services were complete with a high level of expertise and in a timely manner.
Description of Work: Shower facet leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Shannon S.
02/2024
5.0
lighting
  + -1 more
We are very satisfied with the service. Our technician, Richie Ofenlock, is very thorough and did a great job! He came out to look at what we needed done and got the job done that day. That amazed us, because other home service places you usually have to wait days for someone to come back out to do the work.I would highly recommend GoHero home service.
Description of Work: We had an outside flood light installed. The one we had only one of the two lights worked. It was near the gutter on the corner of the house over the drive in basement. So it's really high off the ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon P.
02/2024
5.0
plumbing
  + -1 more
I've called on GoHero Plumbing four times now, and they'll always be my first call when I need help! Every plumber that has come out to our house has done not only a phenomenal job, but we're easy to talk to, and treated our home with respect. Ben, Riley, and Lucas have all been out for various needs and I wouldn't hesitate for a second to have any of them back. The office staff I've spoken to for appointment setting are always friendly, and greet you with "How can we make you smile today?" which is a very nice touch, don't think it goes unnoticed! Thank you to everyone at GoHero for being professional and personable.
Description of Work: Gas line installed for a stove, plumbing repair that another company botched up, and most recently a leaky shower causing water damage to the ceiling downstairs right below it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
01/2024
5.0
plumbing
  + -1 more
See comments on What work did you need done?
Description of Work: Intermittent leak in garage where waterline connects to house. Aaron knew immediately what the problem was, which he explained clearly. Repair was done efficiently and with confidence. Very pleased. Such a pleasant person too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Abbie T.
01/2024
5.0
water heater repair
  + -1 more
Our water heater went out in the crazy cold weather. GoHero call service answered promptly on a Saturday morning and had Aaron T, technician come out within 2 hours. Aaron was super nice and knowledgeable. He was professional, explaining everything and giving us options. We will definitely use GoHero again! Super service!
Description of Work: New water heater - ours went out!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Jeanne N.
01/2024
5.0
electrician
  + -1 more
Richie and Nick did an awesome job! They explained the value of having a surge protector and explained how the wires were installed incorrectly in two outlets in our kitchen.
Description of Work: Installed surge protector and corrected wiring in a couple of outlets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Travis S.
01/2024
5.0
electrician
  + -1 more
Great company to work with and being a combat wounded veteran myself, I apprehended they support the Wounded Veteran foundation. They show up on time, deliver as promised, and treat you with respect and dignity. They don’t judge you.
Description of Work: Lights not working. Panel needed repair, etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brooklyn H.
01/2024
5.0
electrician
  + -1 more
From start to finish my experience was fantastic. They were so fast with communication and actually offered an earlier appointment than I had scheduled. Our technician, Keegan, was so professional and was able to quickly diagnose and repair our electrical issue. He additionally offered great recommendations to make sure we are within code for our rental property. He was very knowledgeable and efficient.
Description of Work: Our breaker box was kicking sporadically. He diagnosed the cause and adjusted the wiring to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

John P.
01/2024
5.0
electrician
  + -1 more
Jake and Tyler came here today because our heat had gone out. Even though the unit seemed to be working when they arrived they did some more extensive testing and investigation and discovered the problem. They were able to get the part needed and within a couple hours they had it running again at full capacity. They even contacted the original manufacturer to check on a warranty for us. That did a wonderful job. Thank you Jake and Tyler again.
Description of Work: Replacing the electronic board in our HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J M.
12/2023
5.0
plumbing
  + -1 more
Great customer service that exceeded my expectations. Repairs were made same day by a well trained and courteous professional that worked late into the evening.
Description of Work: Sewer line cleanout and basement sewer ejector pump repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

john S.
12/2023
5.0
lighting
  + -1 more
love my new light fixtures. fast reply and right on time. Richie was outstanding, 5 star plus. Very friendly, personable and knowledgable. Hightly recommend go hero home services. cost very reasonable.
Description of Work: replace 4 light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$940

William J M.
12/2023
5.0
plumbing
  + -1 more
Hats Off to these guys! Randy, RJ, and Crockett ! VERY Professional Polite, and Knowledgeable. We had our septic disconnected and hooked into city sewage. Top notch workmanship all the way! These 3 are Very Conscious of their workmanship and take pride in doing a professional job! VERY PLEASED! HIGHLY RECCOMEND!
Description of Work: Hooke us into City Sewage and disconnected from septic tank, pumped septic tank and filled with gravel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,999

Noel C.
12/2023
5.0
plumbing
  + -1 more
They are Amazing, On time , courteous. Cleaned up. Had a water repipe, filter system put in great options , excent value. I even signed up for the GoHero Protection plan.Now I don't have to worry.
Description of Work: water repipe and filtration system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trey J.
11/2023
5.0
plumbing
  + -1 more
GoHero Home services has been great to deal with, been with them for years and they’ve never let me down!
Description of Work: Plumbing point of use water filtration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

jessica M.
09/2023
5.0
electrician
  + -1 more
Levi and Nick were two of the most professional and knowledgeable electricians we found! They quickly came in, looked at our electrical needs, and provided 3 different quotes and options. They were even able to do the work the same day!!! When it came to getting the parts, they went to three different locations to ensure all materials were found so work was not delayed. They even cleaned up! Not to mention their estimate came in well below the other quotes we got. I would highly recommend them to anyone!
Description of Work: We had to have our hot tub converted to a 230 volt and had to add electrical box, GFCI and installation performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,445
    • 1(current)
    • 2
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Contact information

6283 Clinton Hwy, Knoxville, TN 37912

https://goheronow.com/

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
PC75649

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Plumbing,
Lighting,
Home Automation,
Sewer Cleaning,
Water Heaters,
Generator,
Drain Cleaning,
Natural Gas Lines,
Ceiling Fans,
Septic Systems,
Heating and Air Conditioning

FAQ

GoHero Home Services is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

GoHero Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, GoHero Home Services offers free project estimates.
Yes, GoHero Home Services offers eco-friendly accreditations.
No, GoHero Home Services does not offer a senior discount.
Yes, GoHero Home Services offers emergency services.
Yes, GoHero Home Services offers warranties.
GoHero Home Services offers the following services: From small projects like rewiring to installing electrical outlets or lighting in your home. GoHero Home Services is fully equipped to handle any residential job. We offer outlet and switches installs, lighting installs, inspections, transformers, outdoor lighting installs, panel upgrades, rewires, remodels, fire and C02 alarms, breakers, fuses, diagnostics, trouble-shooting, ceiling fixtures installs, appliance installs, generators and more.

Contact information

6283 Clinton Hwy, Knoxville, TN 37912

https://goheronow.com/

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed