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Hancock Tree Removal Company

Tree Service, Lawn and Yard Work

About us

We are a fully licensed and insured tree service. Call or text 865-924-8733 for a quick response. Super Service Award every year since 2013! We trim, prune, and remove trees and large shrubs. We also grind stumps. We have all the equipment to perform any job safely and efficiently. We have hundreds of references.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Tree & Large Shrubs Services - Trim, Prune Stump Grinding, Cabling & Removal. Land Clearing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.896 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 96 reviews

Patricia B.
06/2017
5.0
tree service
  + -1 more
They were very professional and efficient. I was contacted very quickly after leaving my first message. Despite being very busy due to recent storm damage my job was done within the week.
Description of Work: I had a very large tree in my front yard that needed to be cut down for possible safety issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hancock Tree Removal Company
Thank you. We work every day to meets the needs of our customers and it is [Member Information Removed] job to organize our work flow to be most efficient. We strive to as prompt as possible. Thanks again Hancock Tree Service

William M.
06/2017
5.0
tree service
  + -1 more
The work was done very well with very little damage to our yard.
Description of Work: A large silver maple tree was removed and the stump and above ground roots were eliminated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Hancock Tree Removal Company
Thank you! Sorry for the delays. We will do better in the future. Thanks John

rena C.
04/2017
5.0
tree service
  + -1 more
Took about 4 hours and was as promised during the free consult both in the quality of the work and the price. They reinstalled the fence panel when done. Trees measures between 1 and 3 feet thick at the base. Surrounded on 3 sides by privacy fence and house. They even haul away all the trees. Best of all their quote was much less for the work than other folks I called. You will not be disappointed:)
Description of Work: 5 large (30 plus feet tall, 20 plus feet wide, planted 3 to 4 feet apart) giant thujas planted too close to our new house. Between a fence and a porch with trees filling up the entire space. They came out at the promised time, pulled together and decided on a removal plan, were able to disconnect one panel of fencing in order to easily take the trees out and put them in the truck and at a very good price. No damage to the house, fence, porch, or ground. Would definately recommend them to anyone with a tricky removal job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Hancock Tree Removal Company
Thank you so much! It is our goal to give you the customer the best experience possible. We always look for the most efficient way to get the job completed safely. Thanks John

Gary S.
03/2017
5.0
tree service
  + -1 more
It went exceptionally well. They came and gave me a fairly priced estimate and scheduled the work for the following Monday. They arrived on time with everything to get the job done. They completely cleaned up my neighbors back yard and even planted grass where the equipment had driven. I was impressed with the professionalism and quality of work. In the future I will only use Hancock tree service. By the way my neighbor sold his house the next day
Description of Work: I had a large pine tree fall from my property landing in my neighbors backyard taking out 3 of his trees. My neighbor currently has his house listed for sale so getting the debris removed was a priority. I chose Hancock tree service because of the rating on Angie's List

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Response from Hancock Tree Removal Company
Thank you sir for the great review. We strive to do excellent work. Hopefully we will be able to work together again in the future. Thanks John Hancock

Kim A.
09/2016
2.0
tree service
  + -1 more
Rep came out on 7/29/16 and I was told they could fit in my smallish project the following week. I haven't heard back from them. I figured my project would be simple enough but maybe they are only interested in larger jobs. Very unfortunate.
Description of Work: Needed a 100+ year old maple tree trimmed and dead branches removed

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$375

Krista M.
02/2016
4.0
tree service
  + -1 more
They were okay but the stump grinder wasn't so good and they left some wood that was bigger than I wanted them to. Anyway, they were pretty good. They were definitely giving a good price I thought compared to other people. They did a good job, it's just there were a couple of weird things that came up like giving me a quote on some other trees and they misidentified the trees. They were on time. They did everything they said they were going to do. I really appreciated that they got back with me so quick because I needed it done really fast so that's something about them that I really did appreciate.
Description of Work: I used Hancock Tree Service. They took down a maple and cut it into logs and they sent out later a stump grinder. They also took down a palm tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from Hancock Tree Removal Company
I am sorry that we were a little slow getting to your job. As a practice we complete the jobs as they are contracted, but we do deviate when there is storm damage. Sorry for the inconvenience. John

Sheryal M.
02/2016
5.0
tree service
  + -1 more
It went well. We hoped they could get to us sooner but understood the delay because of weather and lots of trees being down at the time. I would recommend them to anyone needing tree service.
Description of Work: Removed a tree and fallen limbs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$650

Response from Hancock Tree Removal Company
I am sorry for the slow turnaround. Storm damage does take priority over contracted work. I do appreciate your understanding. Thanks John

Scot N.
04/2015
5.0
tree service
  + -1 more
Everything from estimate to completion was outstanding. Crew very professional.
Description of Work: Cut down 3 trees that were damaged during ice storm.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Hancock Tree Removal Company
Thank you very much for the great review and your business. Keep us in mind if you ever need more tree service. We will be glad to help. John Hancock

Sheila M.
04/2015
5.0
tree service
  + -1 more
Called and left a message for an estimate. Was called back same day. Received estimate. Work was completed in less than 2 days. The entire experience with them was wonderful!
Description of Work: Removed several large branches that had fallen from ice and snow. Also trimmed some branches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hancock Tree Removal Company
Thank you so much for taking the time to leave us this great review. We appreciate your business and hope to work with you again in the future when the need arises. Have a good day, John Hancock

Penny K.
04/2015
5.0
tree service
  + -1 more
I purchased an Angie's Big Deal for $200 worth of labor for $99 a year ago, but health issues kept me from moving this project up on the list! John was terrific about saying he'd be ready when I was and for sure, he told the truth. Jeff( estimator) came out and rewrote the bid from the original one as I made a couple of deletions and an addition. He clearly marked the tree to be removed so there would be no mistake when the trimmers came and I might not be home. I did end up being home and watched in total amazement when they pulled up with two large trucks and three professionally dressed and groomed workers. They reviewed the plan with me before beginning. They very carefully removed all the yard ornaments under the trees to be trimmed as well as any nearby that might be damaged by a falling limb. They worked quickly and efficiently and left absolutely not a trace of limb or shredded limbs anywhere. I would welcome them again in a heartbeat. John and Jeff were terrific with staying in touch as well as keeping me informed. They came when promised.
Description of Work: Cut back three mature crepe myrtle trees and removed a dead peach tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hancock Tree Removal Company
We really appreciate you taking the time to leave us this outstanding review. We appreciate your business and would like to thank you for working with us to to rewrite your estimate in order to minimize any confusion. I'll make sure the crew knows about your complete satisfaction. Have a super day, John Hancock

jesse C.
03/2015
5.0
tree service
  + -1 more
Sent email on Wed, got estimate on Thurs, job completed following Mon. Outstanding response. Very professional and has the right equipment to do the job. Will use again.
Description of Work: Cut down and hauled off two large pine trees. Ground stumps. Cut 1 large limb off a maple that was hanging over the house. Cut one smaller limb off another tree that was hanging over the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Hancock Tree Removal Company
Thank you so much for your repeat business and this wonderful review. We were glad that everything fell into place so well in order to complete your job in such a timely manner. We look forward to doing business with you again in the future. Take care, John Hancock

Miranda H.
03/2015
5.0
tree service
  + -1 more
Hancock Tree Services was able to complete the job by the end of the same week I contacted them, and was responsive to my requests. They were very professional, kind, and the end result was what was discussed when I was given an estimate. I definitely recommend their services.
Description of Work: On the same day I contacted them, Hancock Tree Service gave me a reasonable estimate to cut away a large dead tree that fell on my back fence as well as clear out the fence debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Hancock Tree Removal Company
Thank you so much for the wonderful review and your business. We were very happy to help. Have a great day, John Hancock

Patricia B.
03/2015
5.0
tree service
  + -1 more
I sent an e-mail to Jeff at Hancock the evening of 3/15 and he called early the next day. He came by that morning to provide an estimate and worked around my day with my goddaughter by leaving the estimate in my mailbox. His estimate was a very low $50.00 so I left a message that I wanted the work done. His crew came by the next day and did a wonderful job. The limb was cut and removed with no residue. I know that they worked me in around a large job that they were doing nearby. I cannot say enough good things about Jeff and his company. They were extremely prompt, very professional, and did excellent work. I will use them again whenever I need tree service. Do not hesitate to hire this company!
Description of Work: A large tree limb had almost broken due to the ice and snow. The tree limb was cut and removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Hancock Tree Removal Company
Thank you Mrs. [member name removed] so much for the super review. We were glad to be able to help you out in such a timely manner. We really appreciate your business and look forward to working with you again in the future. Have a great day, John Hancock

Gloria H.
01/2015
5.0
tree service
  + -1 more
would use them again did what the contract called for n0 suprises
Description of Work: removed trees cleand up behind jeff and crew were expert in what the did very good co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2.75

Response from Hancock Tree Removal Company
Thank you for the great review and as always, we do really appreciate your business. Thanks again, John Hancock

Melissa F.
01/2015
5.0
tree service
  + -1 more
I received excellent service from Jeff and Hancock Tree Service. It was quick on getting the quote, super fast on getting the job done. Actually much quicker than anticipated. I would definitely recommend them and if I ever need tree service again I would definitely call them again. Great job!!!!!
Description of Work: Cut down, remove and grind stump of a Bradford Pear tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Response from Hancock Tree Removal Company
Thank you Mrs. [member name removed] for taking the time to give us such a wonderful review. The entire staff at Hancock Tree Service would like to thank you for your business. Have a great day, John Hancock

Ashlei C.
10/2014
5.0
tree service
  + -1 more
They were very speedy with an estimate and then came out a few days later to remove the tree. They did a great job, took care not to damage a nearby fence, and cleaned up afterwards.
Description of Work: Cut down and remove a tree, and then grind the stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Response from Hancock Tree Removal Company
We greatly appreciate your business! Thanks for the "A" rating, it makes us smile. Have a great day and hopefully we can be of service again in the future. Thanks John Hancock, owner

Janice B.
10/2014
5.0
tree service
  + -1 more
They were punctual. They did what they said they would do. They did in the manner that my husband asked them to. It was cost effective. They were polite.
Description of Work: We used the services of Hancock Tree Service. They removed several tree stumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Hancock Tree Removal Company
Awesome, thanks for the great review. We do look forward to working for you again in the future. Thanks again, John Hancock

LENNIE R.
09/2014
5.0
tree service
  + -1 more
We had become very concerned about the stability of the remaining 5 pines in our side yard, all of them 60-70 in height. They were planted back in the 1950's, and the biggest was definitely leaning toward my neighbors house. John came over and gave me an estimate to take down the one tree, and also a price on taking them all at the same time, which he recommended, as we would ultimately have to remove them down the line. The price was very good considering the location and scale of the trees. A full crew arrived with needed heavy equipment to expedite the job. Crew was congenial and very professional. The job took two days for the take down, and a third to remove. We were very impressed with the cutter up in the bucket truck, he handled the saw with both hands and knew exactly where to cut to avoid damage to either house. He was so expert at his job, that we stood outside to watch and then applaud!! It was a huge job. The crew left the work site clean, and no monies were paid out until every bit of the trees was removed.
Description of Work: Cut down and then removed five 60-70 foot tall pines between my house and the neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,645

Response from Hancock Tree Removal Company
Thank you for taking time to write us a review. We appreciate the kind words. We do look forward to working with you again in the future, and will greatly appreciate any referrals. Thanks John

Leah M.
08/2014
5.0
tree service
  + -1 more
Mr. Hancock did a drive-by estimate for us in April, so that we could start planning for how much we needed to save. We contacted him in late June to tell him we were ready to move forward with the project. He told us that, given the summer season and recent storms, they were backed up a few weeks, but he would put us on the list. Consistent with his representations, his crew began the project a few weeks later. Mr. Hancock contacted us 48 or 24 hours in advance of them arriving. The crew did a great job on a monster project. There were some very large limbs over the house that were removed without any damage. The crew did an excellent job cleaning up the yard too. We had a couple of particular requests that they accommodated without objection, and when the project took a little longer than expected, the crew stayed until almost 8 p.m. on a Friday night to finish it. We were very pleased with both the price charged and the quality of the services rendered.
Description of Work: We bought a new house in May, and needed to have a decades old tree removed. It was planted too close to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Hancock Tree Removal Company
Thant you for the kind review. This was probably one of the largest diameter trees we have ever cut. To bad it had to go. I do appreciate your business and hope that we can work for you again in the future Thanks John

ROBERT D.
08/2014
5.0
tree service
  + -1 more
Called Hancock Tree Service office and John Hancock called me later that day/evening but I missed that call. My return call to John's cell the next eafternoon went to voicemail but John called me back shortly thereafter. Turns out he was out of town buying some additional equipment for his business - I recognized the area code from the call as close to my old hometown. I explained I needed the tree cut down soon due to putting my house on the market. John scheduled me for the next day as my job wasn't big and he had folks in the area finishing another job. He said he'd have a crew at my house the next morning and they showed up as promised. One man climbed the tree and cut the two forks and lowered them to ground by rope. The main trunk they just notched and cut. Very nice guys. They cut the large pieces into smaller ones so they could load them onto a large landscape dolly and haul to their trailer at the street. I didn't want to grind the stump, just cut it very close to ground level. They didn't get it quite as close as they discussed but they had problems with their large chainsaw. Stump is neat and flat on top, just a little too high. They cleaned up everything very well. I'm pleased with the rapid response to my initial call, the rapid scheduling, on time as promised, and safe work, and excellent cleanup..
Description of Work: I had a dead hickory tree in the backyard in a congested wooded area that I couldn't fall myself due to back problems but needed to be removed soon due to placing my house on the market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Hancock Tree Removal Company
Thanks for the positive review. I am sorry that the stump was not as low as you had hoped. Cutting level with the ground is difficult because of the dirt on the stump. Dirt will dull a chain very quickly. We do welcome all comments and try to continually improve our service. Thanks again John

jesse C.
07/2014
5.0
tree service
  + -1 more
It went well. No real problems. Did the work agreed to and cleaned up satisfactorily.
Description of Work: Removed 1 very old tree 4-5' in diameter. Hauled off all all branches and ground stump and above ground roots. Topped a 60' tree to 40 ' and install 3 cables in remaining branches. Hauled off all cuttings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,440

Response from Hancock Tree Removal Company
Thank you for your business. I will be first to tell customers that we are not the cheapest in town. There is an old saying "you get what you pay for" We are not the cheapest because we DO carry all of the appropriate licences and insurance. We DO own all of the proper equipment to complete any job safely and satisfactory. We DO pay all of our team members fair wages. Others DON"T, and we don't compete with them. Furthermore, this is our busy season and we are working full speed to to get the scheduled jobs done and on schedule, BUT sometimes we fall behind in our schedule. Again, I greatly appreciate your business and hope that we may work together again in the future. Thanks John hancock

Sue J.
06/2014
5.0
tree service
  + -1 more
Mr. Hancock and his employees were very professional and made quick work of removing bushes and a small dogwood tree from my townhouse. They also cleaned up afterwards. I was very pleased with their work. He was fair with the price. I would highly recommend them for your bush and tree removal.
Description of Work: removed bushes from front courtyard, removed small dogwood tree and bush from back of townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hancock Tree Removal Company
Thank you for the kind review. We try harder each day to be better. We look forward to working with you again. Thanks John

Jaclynn W.
05/2014
5.0
tree service
  + -1 more
I asked Hancock to look at a very large sugar maple in my front yard. There were several dead limbs hung up in the tree, and 1 was hanging out touching a power line (my line, so KUB won't touch it). Some live branches are also encroaching on the power lines. They came out while I was at work and left a written estimate. When I came home, I saw they had pulled down the dead branch that was on the power line (it has to be 25-30 ft long) and placed it neatly on the grass. That really impressed me. Then I read the estimate. They recommended I top the tree at 25 ft or I could just leave it alone. I appreciated their honest assessment of my tree. Telling someone they don't need your services and still doing them a favor puts them at the top of my list. I'm sure I'll need tree work at some point, and now I know who to call.
Description of Work: Went above and beyond for estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hancock Tree Removal Company
Honesty is not the best policy... its the ONLY policy. Thanks John Hancock

James K.
01/2014
5.0
tree service
  + -1 more
Very professional. Good cleanup. They have the equipment to handle big jobs. |
Description of Work: Fell and removed 4 white pines approximately 60 feet high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Hancock Tree Removal Company
Thank you for the great review! We try extremely hard to satisfy every customer. We greatly appreciate the business. Thank you John

Ann / Andy D.
01/2014
5.0
tree service
  + -1 more
They arrived on time. The owner came out to review what needed to be done. They wanted to cut the tree lower and were willing to work with me. They really made the trees look nice. He was willing to top the tree as high as he could go because of my preference on how the trees should look. The owner was very responsive and comes out quickly.
Description of Work: I purchased a big deal for $199 for $400 of tree service. They topped two bradford pears and shredded the debris. They removed a limb from a very big tree. They also shredded a tree that had fallen previously.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Hancock Tree Removal Company
Thank you for the kind words. I am sorry that you did not find our prices and responsiveness excellent. Please in the future, if you feel that I am unfair on my prices, let me know. I want to be excellent in every category. Thanks John

Contact information

6124 Little Madison Way, Knoxville, TN 37923

http://HancockTreeService.com

Licensing

Insured

Licensed*

Trade License Number
11743842
Trade License Expiration
05/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work

FAQ

Hancock Tree Removal Company is currently rated 4.8 overall out of 5.
Hancock Tree Removal Company accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Hancock Tree Removal Company offers free project estimates.
Yes, Hancock Tree Removal Company offers eco-friendly accreditations.
No, Hancock Tree Removal Company does not offer a senior discount.
Yes, Hancock Tree Removal Company offers emergency services.
Yes, Hancock Tree Removal Company offers warranties.
Hancock Tree Removal Company offers the following services: Tree & Large Shrubs Services - Trim, Prune Stump Grinding, Cabling & Removal. Land Clearing.

Contact information

6124 Little Madison Way, Knoxville, TN 37923

http://HancockTreeService.com