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Hancock Tree Removal Company

Tree Service, Lawn and Yard Work

About us

We are a fully licensed and insured tree service. Call or text 865-924-8733 for a quick response. Super Service Award every year since 2013! We trim, prune, and remove trees and large shrubs. We also grind stumps. We have all the equipment to perform any job safely and efficiently. We have hundreds of references.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Tree & Large Shrubs Services - Trim, Prune Stump Grinding, Cabling & Removal. Land Clearing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.896 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-96 of 96 reviews

Michael F.
05/2020
5.0
lawn service, tree service
  + 0 more
Great! No complaints at all.
Description of Work: Removed a large Birch Tree

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Hancock Tree Removal Company
Thanks for the review! Here at Hancock Tree Service customer service is paramount and we are glad you chose us for your tree needs.

ALEX O.
05/2020
5.0
lawn service, tree service
  + 0 more
Excellent work.
Description of Work: Tree topping and shaping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Hancock Tree Removal Company
We appreciate the review! Thanks for choosing Hancock Tree Service and we look forward to doing business with you again in the future.

Richard P.
11/2019
5.0
tree service
  + -1 more
Very professional
Description of Work: Tree removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hancock Tree Removal Company
Professionalism is our first name! Not really but we do take it seriously. We will be here for you in the future.

Ronald W.
06/2019
5.0
tree service
  + -1 more
Hancock did a great job.
Description of Work: Hancock cut several trees and branches that were over my driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Hancock Tree Removal Company
Thank you for taking the time to leave us a positive review. Thanks John

Cynthia N.
12/2016
5.0
tree service
  + -1 more
No problems.
Description of Work: Tree removed/stump grinding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Hancock Tree Removal Company
I am grateful that there were no problems. It is our "[Member Information Removed]" to make the customer happy with no problems. Thanks You for taking time to write a review. Thanks John Hancock

joe R.
06/2016
1.0
tree service
  + -1 more
unknown
Description of Work: Outrageous pricing.
Rating CategoryRating out of 5

Response from Hancock Tree Removal Company
I'm sorry that you felt that our quote was "outrageous." We are not fly by night nor chuck and his truck. We are a specialized company that is fully insured, licenses and have all the the correct equipment to do the job safely and professionally. I can not compete with you buddy that lives down the street and owns a chainsaw. Sorry, Hancock Tree Service

David M.
06/2016
5.0
tree service
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Hancock Tree Removal Company
Thank you for the "A" rating. Hopefully we can help you again in the future. Thanks John

Kelley W.
12/2015
5.0
tree service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,200

Response from Hancock Tree Removal Company
Thank you [Member Info Removed] for the great review, please don't hesitate to call next time you have a question about your trees.

Carl H.
12/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Pruned trees around utility wires. We were very pleased with everything. | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Hancock Tree Removal Company
[Member Info Removed], we are glad you were satisfied with our work, we always try to provide excellent service. Let us know if there is anything else we can help you with.

Mike P.
12/2015
5.0
tree service
  + -1 more
unknown
Description of Work: They were to cut one tree next to our driveway; cut two snags still hanging and trim up three trees to clear our view to the lake. They did an excellent job. The only complaint I had was with the tree they cut down. The stump was not cut level and is a little unsightly. There price was excellent. The workers were very polite and they cleaned up the chips after their work. Everything was hauled off.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hancock Tree Removal Company
Thank you [Member Name Removed] for the great review. I will come take a look at your unsightly stump and see if there is anything we can do to cut it lower. We offer stump grinding for an additional fee, hopefully we can solve this problems. Thanks again! -Mike Hibert

Ashley S.
08/2015
5.0
tree service
  + -1 more
Wonderful
Description of Work: We had a large Bradford pear in our front yard that was climbing into the power lines and was getting very large and had several trees growing up and branches against the house. He did all these trimmings and cut down a few dead bushes. Very professional. Fast and well priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$652

Response from Hancock Tree Removal Company
Thank you so much for taking the time to provide us the great review. We were glad to help and hope to work with you again in the future. We do appreciate your business. Thanks again, John Hancock

Heather O.
07/2015
4.0
tree service
  + -1 more
unknown
Description of Work: Trimmed trees, removed trees.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Hancock Tree Removal Company
Thank you so much for your review. We appreciate your business and look forward to working with you again in the future. John Hancock

Judy H.
06/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Took care of bag worms.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hancock Tree Removal Company
Thanks very much for the wonderful review. John Hancock

Tim & Christine B.
05/2015
4.0
tree service
  + -1 more
unknown
Description of Work: Tree removal and stump grinding. Good job to remove tree and the stump was grinder but I thought they should have removed the chips from the stump. Called to question and was told to look at the estimate/quote provided. They were correct however I think the estimate could have been more specific in this regards. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Hancock Tree Removal Company
Thanks for taking the time to give us a review. We apologize for the misunderstanding. We hope to serve you again in the future. John Hancock

Randy B.
09/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Very professional. On time. Great advice about which trees to bring down vs trimming. They removed 3 trees and trimmed several large limbs from other trees. Also had stump grinding service. Final cost was exactly as quoted. Highly recommended, and would do business again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Response from Hancock Tree Removal Company
Thank you for the review! Like I have said in the past, we really appreciate all feedback. We want to be the BEST tree service in the area. Thanks John

Richard S.
05/2014
4.0
tree service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Hancock Tree Removal Company
I'm sorry to see that you were not happy with the price of job. The reason I give a written quote before I schedule any job is so that you are happy with price. If you don't think the price is fair, tell me. I can not fix something that I don't know is wrong. I find it odd that a person will agree to a price, but then say they are unhappy with the price. John

BARBARA C.
04/2014
5.0
tree service
  + -1 more
unknown
Description of Work: cut and hauled trees away

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hancock Tree Removal Company
We greatly appreciate the great review. We look forward to assisting you in the future. Thanks John

Peter L.
04/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Removed fallen tree branches. Trimmed two trees and removed all branches,leaves,etc. Very prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from Hancock Tree Removal Company
Thank you sir for great review. We are always striving to provide awesome service.

holly J.
11/2013
5.0
tree service
  + -1 more
.
Description of Work: Removed 2 tree limbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hancock Tree Removal Company
Thank you for the awesome review. It was a pleasure working for you. Hopefully we can work together again in the future. Thanks John

Judith W.
12/2012
5.0
tree service
  + -1 more
It went well.
Description of Work: I purchased a groupon for three hours of tree trimming. Once we met and determined what needed to be done and how much more it would be than the groupon was good for, they came out and did the work. They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Hancock Tree Removal Company
Thank you customer for the good review!

Todd M.
07/2012
1.0
tree service
  + -1 more
unknown
Description of Work: Hancock tree service has not kept it's promise to call back or show up for an appointment. When finally contacted after missing our scheduled meeting, he was not apologetic in any way. Poor service, poor communication, no follow through. Unprofessional. Find another tree service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hancock Tree Removal Company
I'm sorry that this happened. I don't remember the circumstances that surround this, but we make ever effort possible to be punctual and responsive. Give us another chance to prove that our customer service is second to none. Thanks John

Contact information

6124 Little Madison Way, Knoxville, TN 37923

http://HancockTreeService.com

Licensing

Insured

Licensed*

Trade License Number
11743842
Trade License Expiration
05/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Lawn and Yard Work

FAQ

Hancock Tree Removal Company is currently rated 4.8 overall out of 5.
Hancock Tree Removal Company accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Hancock Tree Removal Company offers free project estimates.
Yes, Hancock Tree Removal Company offers eco-friendly accreditations.
No, Hancock Tree Removal Company does not offer a senior discount.
Yes, Hancock Tree Removal Company offers emergency services.
Yes, Hancock Tree Removal Company offers warranties.
Hancock Tree Removal Company offers the following services: Tree & Large Shrubs Services - Trim, Prune Stump Grinding, Cabling & Removal. Land Clearing.

Contact information

6124 Little Madison Way, Knoxville, TN 37923

http://HancockTreeService.com