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Services we offer
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Reviews
5.010 Reviews
Showing 1-10 of 10 reviews
Dan C.
11/2017
watch repair
 + -1 moreOne watch was repaired in-house, the other had to be sent out due to nature of work required. It was returned ready on time and for the correct price. Very well done.
Description of Work: Watch repair
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Yes, I recommend this pro
Linda W.
04/2017
watch repair
 + -1 moreAfter stripping out the heads on 2 of the 4 tiny screws on the (plastic) back of my Atomic Watch, I took it to Fountain City Jewelers, based on all the good reviews for them on Angie's List. I browsed the display cases (including the estate jewelry) while I waited, and the lady in the back (I didn't meet her in person) managed to get those screws out & replaced the battery for me. On hindsight, I SHOULD have asked for 2 NEW screws, so that I could remove the cover MYSELF at a later date. (My mistake.) Jerry was very friendly and made me feel like an "important" customer. The entire visit took 12 or 13 minutes and I paid $10 total for the labor and a new battery. Oh, one negative thing: I was NOT given, nor offered, a receipt for the job performed! If this had been something more important or expensive, I'd have asked for one, though. Overall, well worth the drive from Morgan County.
Description of Work: Atomic watch battery replacement, with 2 stripped screw heads.
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Yes, I recommend this pro
$10
Mike G.
11/2016
watch repair
 + -1 more30 minutes and 15 dollars Can't beat that
Description of Work: Replace watch battery and seal on my invicta watch
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$15
Steven B.
09/2015
watch repair
 + -1 moreunknown
Description of Work: Repaired and cleaned my watch. Great service and reasonable price.
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| value | |
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Yes, I recommend this pro
$50
Warren T.
03/2015
jewelry stores, jewelry appraisal, watch repair, buffing & polishing
 + 2 moreThey are always professional, respectful, reasonable and punctual. My fiance told me they resized the ring she last bought me in 24 hours knowing we were going away and it would be given as a gift while gone. Jerry is great.
Description of Work: My fiance has purchased another ring from them for me since I lost the first one she had purchased from them. She routinely goes to them ever since the first time she had need of getting a ring cut off her own finger over 3 years ago. She returned 3 months later to have my expensive Eco Citizens watch repaired. Then this past year she trusted and respected them so much she purchased a ruby\diamond and gold ring from them. They were very reasonable with the price. As I stated above, she returned to replace the list ring with another. I will be returning in a weekl to them to have a recently purchased ring while away on vacation that proposed to her with and have repaired as the workmanship is nothing like Fountain City does!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$550
Steven P.
09/2014
watch repair
 + -1 moreI walked in planning on leaving the watch needing a new battery. Jerry took the watch and in five minutes it was repaired. That is what great customer service is all about.
Description of Work: Watch Battery Replacement
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$10
Jennifer V.
09/2014
watch repair
 + -1 moreunknown
Description of Work: Recommended a specialist locally to fix/evaluate my Crotan watch issue.
| Rating Category | Rating out of 5 |
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| professionalism | |
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Yes, I recommend this pro
Krista K.
06/2014
watch repair
 + -1 moreunknown
Description of Work: Repaired my watch and replaced the crystal. They gave me an estimate of time and I get it back in half the time it runs great
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$6
Allen D.
06/2013
watch repair
 + -1 moreI'm sticking with them. As I recall, I told you it was only the repair service that I used. NO jewelry was purchased. His estimate was valid. His price remained the same when picked it 3 or 4 weeks later. I believe he mailed the watch for off premisis for the service.He did a good job of determing the problem, and knew he could not repair in his shop.
Description of Work: Repaired a fine watch for a reasonable price.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$500
Josh R.
08/2012
watch repair
 + -1 moreThey did a good job. Everything was great. The turnaround was fast and the work was great. They didn't charge to polish out the blemishes.
Description of Work: I used Fountain City Jewelers to put a new crystal on my watch and they replaced a couple of pins. I was there on two different occasions. They also took the time to polish out some blemishes on the watch.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$60
Contact information
4914 Broadway N.E., Knoxville, TN 37918
www.fountaincityjewelers.comService hours
Monday:
10:00 AM - 6:00 PMTuesday:
10:00 AM - 6:00 PMWednesday:
10:00 AM - 6:00 PMThursday:
10:00 AM - 6:00 PMFriday:
10:00 AM - 6:00 PMSaturday:
10:00 AM - 4:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Watch Repair,
Buffing and Polishing,
Appraisals - Antiques/Jewelry/Items,
Jewelry Sales/Design/Repair
FAQ
Fountain City Jewelers is currently rated 5 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Fountain City Jewelers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Fountain City Jewelers does not offer free project estimates.
No, Fountain City Jewelers does not offer eco-friendly accreditations.
No, Fountain City Jewelers does not offer a senior discount.
No, Fountain City Jewelers does not offer emergency services.
No, Fountain City Jewelers does not offer warranties.
Fountain City Jewelers offers the following services: Watch & jewelry sales, custom design & repair, appraisals, engraving
Contact information
4914 Broadway N.E., Knoxville, TN 37918
www.fountaincityjewelers.comService hours
Monday:
10:00 AM - 6:00 PMTuesday:
10:00 AM - 6:00 PMWednesday:
10:00 AM - 6:00 PMThursday:
10:00 AM - 6:00 PMFriday:
10:00 AM - 6:00 PMSaturday:
10:00 AM - 4:00 PM