WE ARE A FAMILY OWNED ALARM COMPANY. WE HAVE BEEN IN BUSINESS FOR 9 YEARS IN KNOXVILLE. HOME & COMMERCIAL SITES. WE ARE PRIMARILY A BROADVIEW SECURITY DEALER AND ALSO DSC SECURITY SYSTEMS PROVIDER.
Business highlights
24 years of trusted experience
Services we offer
HOME SECURITY ALARMS INSTALLED IN HOMES & BUSINESSES, CENTRAL VACUUM SYSTEMS INSTALLED IN YOUR HOME. WE ALSO OFFER BUILDER SERVICES; SUCH AS PRE WIRES.
After replacing the battery for our alarm system it died again 2 days later. I called the monitoring company and was told it was to outdated to repair. I decided to call a couple of companies from Angies List to see what new systems would cost. After getting the information, I called the retention department of my old company to see what they would do to "keep" me. After not being satisfied with their offer, I called First Response of TN to set up installation. Todd Cody took all of my info and set a date to install. The installer showed up as scheduled and on time, and completed the work in less than a day. Overall everything from the estimate to the install was handled in a very professional and courteous manner. I would definitely use this company again.
Description of Work: Basically replaced an outdated and non-working alarm system. Replaced the circuit board, 3 door sensors, 2 key pads, motion detector, smoke detector, siren, installed 3 new door sensors, and changed the the system to wireless.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Carol L.
10/2009
5.0
home security systems
+ -1 more
I did check out other services that were less expensive, but I'm very happy with my choice.
Description of Work: I placed alarms on all my windows downstairs and all my doors. The price was higher than most services because I had a sliding glass door that needed to be wireless. The worker (Desi) was very professional and helpful. I accidentally set off the alarm one day and the service called immediately.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Harriet B.
10/2008
5.0
home security systems
+ -1 more
Overall we were very pleased with our service from First Response. They arrived on time, hooked up our alarm system according to our needs, and, unlike other companies, they offer service on a no-contract basis (monthly fee). The downside is that you pay up-front for installation, but there are no hidden fees. Most other companies build this into their fee and will not let you out of a 3-year contract-you simply have to pay it out even if you sell your home.
Description of Work: First Response of TN hooked up the alarm system for our pre-wired new home, installing keypads and motion detectors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
09/2006
5.0
home security systems
+ -1 more
Brinks Home Security makes our family feel very safe. We got a home alarm system after a break-in a couple of years ago and since we have been using Brinks, we have not had even an attempt to break-in. We are very grateful for the service Brinks provides us.
Description of Work: Brinks Home Security monitors our home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DAN T.
09/2006
5.0
home security systems
+ -1 more
Brinks Home Security is a reliable, dependable, and professional company. I feel safer in my home with their security system installed. The workers are friendly and reassuring. I have been very pleased with the service. They charge us on a monthly basis of just $28 per month. I would recommend them to others.
Description of Work: Brinks Home Security provides our home security service for our home. They maintain the equipment and the communication system needed in an emergency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28
Jessica R.
09/2006
5.0
home security systems
+ -1 more
Brinks does a great job of monitoring our home alarm. We have used them for about four years and we have never had a break-in or any false alarms. They do not include in home maintenance calls in the monthly fee, it is additional.
Description of Work: They monitor our home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
FRANCES R.
09/2006
5.0
home security systems
+ -1 more
We only had to use them once because our kittens set the alarm off and I thought that was our fault for not programming the system. The response time for the police was just what we wanted.
Description of Work: They installed our alarm system in our home for $350 and they monitor it for us and charge us quarterly for it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
MARCIA S.
09/2006
5.0
home security systems
+ -1 more
I am always pleased with the service from this company. They help us to feel safe in our home and they are always friendly and prompt with everything that they do. I would recommend this company to anyone. I think that they are a great company overall and actually the best in the alarm business.
Description of Work: This company came and installed a alarm system for us that was considered a basic installation. We had to pay 1200 for this service but we also pay a small monthly cost after that. They installed the box and all the wires.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
DANIEL S.
09/2006
5.0
home security systems
+ -1 more
They had a great customer service although we haven't needed them for an emergency, knock on wood. They installed our system for free as part of the deal, which I thought was a bargain. They were good about getting us set up and explaining everything to us and I am glad we have got them.
Description of Work: They monitor our home security and fire alarm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
08/2006
5.0
home security systems
+ -1 more
We have always been satisfied with sense of security given to us by Brinks. Actually, it is a household name not just for me, but for my family as well. We have never had one reason to complain about them.
Description of Work: They installed an alarm system in our home for $150 and they monitor it for us. We pay quarterly for their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
08/2006
5.0
home security systems
+ -1 more
We haven't even had a false alarm over the years while we were using their service. We felt that the signs in the front and back yard has helped in a positive way to keep the criminals away from our home. We feel very safe using their service.
Description of Work: They installed the system and monitor it for us. The cost of the system was $225.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
08/2006
5.0
home security systems
+ -1 more
Brinks has an excellent reputation and is known by everyone. I had one real alarm since they have been monitoring and they were very quick to respond and made sure everything was okay. They are always very friendly and professional.
Description of Work: They monitor my home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
BENEDICT B.
08/2006
5.0
home security systems
+ -1 more
We had another alarm system and wasn't happy with that company so we went with Brinks instead. This one is great and was glad we made the change. They have been really good and when we accidentally set our alarm off their response was almost immediate so that was nice to know.
Description of Work: They monitor my home security system for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
08/2006
5.0
home security systems
+ -1 more
We have been using Brinks to monitor our home alarm system for about three years. They are connected to local emergency departments, which is one of the reasons I chose them. Their customer service has been excellent.
Description of Work: Brinks security does the monitoring on our home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
08/2006
5.0
home security systems
+ -1 more
Brinks Home Security does a good job of monitoring our home alarm system. We feel very safe using them. We have never had a false alarm in the three years we have been using them.
Description of Work: Brinks Home Security monitors our home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
07/2006
5.0
home security systems
+ -1 more
I have never had any false alarms nor any real ones, so I've really never had to call them for any reason. I do know that they have a great reputation and I'm positive, that if I ever needed them, they'd be right on top of things.
Description of Work: Brinks monitors our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Contact information
6767 Jubilee Center Way Ste 104, Knoxville, TN 37912
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*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Appliance Repair
FAQ
FIRST RESPONSE OF TN is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
FIRST RESPONSE OF TN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, FIRST RESPONSE OF TN offers free project estimates.
No, FIRST RESPONSE OF TN does not offer eco-friendly accreditations.
No, FIRST RESPONSE OF TN does not offer a senior discount.
No, FIRST RESPONSE OF TN does not offer emergency services.
Yes, FIRST RESPONSE OF TN offers warranties.
FIRST RESPONSE OF TN offers the following services: HOME SECURITY ALARMS INSTALLED IN HOMES & BUSINESSES, CENTRAL VACUUM SYSTEMS INSTALLED IN YOUR HOME. WE ALSO OFFER BUILDER SERVICES; SUCH AS PRE WIRES.
Contact information
6767 Jubilee Center Way Ste 104, Knoxville, TN 37912