Same day sevice for drycleaning and laundry if dropped off by 9:00A.M.
Business highlights
79 years of trusted experience
Services we offer
(SEE WEBSITE FOR COUPONS). SAME DAY SERVICE DRY CLEANING DRESS SHIRTS DRAPERY CLEANING ALTERATIONS CLOTHING REPAIRS SUEDE & LEATHER CLEANING BRIDAL GOWN PRESERVATION
My wife dropped off two pairs of pants for me to have the zippers and buttons replaced. She was quoted a price of $36.00 plus tax to have the pants repaired. When she was called today to because they were ready, she was told to pick up the pants it would be $55.50 plus tax. She then asked why the price was now higher than the price quoted when she dropped off the pants. She was told that she wasn’t given a price at the time of drop off and she was making up the prices. The employee all but called my wife a liar about the pricing. I can’t vouch for the quality of their work as I will never pay the price to pick up the pants. They sell brand new for $45.00 at JcPenney’s. I would never use this company.
Description of Work: My wife dropped off two pairs of pants for me to have the zippers and buttons replaced.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from FARRAGUT CLEANERS
I am sorry there may have been some miscommunication in this case. There is a difference in what was quoted for and what actually ended up getting done. The customer states that they were quoted for getting zippers and buttons replaced. We were asked to replace zippers on two pair of pants,(13.50 X 2=27.00) Replace buttons and resew seam (8.00 X 2=16.00) and to dryclean and press both pair (6.25 X2=12.50) for a total of $55.50. It was not our intention to mislead the customer and we are sorry for the misunderstanding.
Myron C.
01/2012
5.0
alterations, dry cleaning
+ 0 more
They are wonderful. They are so helpful. When I had my back surgery, they would come out to the car and get my stuff. They take my credit in, ring it up and bring out my receipt. They are friendly. They do a good job. They are not the cheapest in town.
Description of Work: Ferragut Cleaners did dry cleaning and alteration work last week.
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Service Categories
Alterations/Sewing/Decorating,
Dry Cleaning,
Carpet Cleaning
FAQ
FARRAGUT CLEANERS is currently rated 3 overall out of 5.
FARRAGUT CLEANERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, FARRAGUT CLEANERS does not offer free project estimates.
No, FARRAGUT CLEANERS does not offer eco-friendly accreditations.
No, FARRAGUT CLEANERS does not offer a senior discount.
No, FARRAGUT CLEANERS does not offer emergency services.
No, FARRAGUT CLEANERS does not offer warranties.
FARRAGUT CLEANERS offers the following services: (SEE WEBSITE FOR COUPONS). SAME DAY SERVICE DRY CLEANING DRESS SHIRTS DRAPERY CLEANING ALTERATIONS CLOTHING REPAIRS SUEDE & LEATHER CLEANING BRIDAL GOWN PRESERVATION