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Complete Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Owner operated. Award winning.

Business highlights

36 years of trusted experience

Services we offer

Repair of major household appliances such as washers, dryers, ranges, ovens, dishwashers, refrigerators, disposals & microwaves, repair most brands such as whirlpool, kenmore, maytag, frigidaire, jennaire, dacor, fisher & paykel.

Services we don't offer

Bosch, sub zero, thermadore, LG & asko brands.


Accepted payment methods

Check

Photos of past projects

Reviews

4.998 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 98 reviews

Mike M.
04/2015
5.0
appliance repair
  + -1 more
The temperature in the refrigerator was 62 degrees, way above the safe range, although the top freezer was working fine. The appliance is over 15 years old, perhaps pushing 20 years. I feared it would have to be replaced. I found Complete Appliance Service in Angie's List, and called the day after the problem appeared. Barry showed up just a few hours after the call. He quickly diagnosed the problem and replaced the defrost thermostat. The cost was $173 and I was thrilled to pay it, rather than having to replace my aging refrigerator! Barry was very professional and knowledgeable. He was in and out in just 1 hour. I would definitely call on him again for any future appliance repairs.
Description of Work: Replaced the defrost thermostat in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Ashley S.
04/2015
5.0
appliance repair
  + -1 more
He looked at my washer and pulled out the motor. He told me to fix my 5 yr old washer would be $350. He was honest with me and we decided it was time to just buy a new one. Very much appreciate him.
Description of Work: Broken washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

William S.
03/2015
5.0
appliance repair
  + -1 more
Barry called to let me know exactly what time he would be here, he was on time and he fixed the problem within 15 minutes. Would definitely use him again and recommend him to friends.
Description of Work: Replaced dryer thermal protector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.52

Lisa D.
03/2015
5.0
appliance repair
  + -1 more
He estimated the cost of repair range and offered suggestions to my questions.
Description of Work: Barry patiently answered my questions regarding the repair of my Whirlpool Cabrio washer. Based on the extent of the problems and Barry's help estimating the repair cost, I concluded that the cost of repair was far more than the machine is worth and it is better to purchase a replacement washer. Barry was willing to make recommendations to me on the best built, longest lasting machines which saved me endless headache trying to pick a new machine. He recommended a Fisher and Paykel machine and a local business that sells them. I am truly thrilled with Barry and believe he deserves his high rating... Thank you Barry and Angies' List

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Regina F.
03/2015
5.0
appliance repair
  + -1 more
First time I've had a repairman give me an exact time and was actually there! I had a noise in my washer and my dryer was smelling hot. He took them both apart and found no problem, except age, on my washer and explained that the smell was probably just a piece of lint going through the element. He checked the dryer several times for problems and everything was fine. Most places would charge for looking at both but he only charged one service call! Very honest and did a great job!
Description of Work: Checked washer and dryer for problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Stephen T.
02/2015
5.0
appliance repair
  + -1 more
We had a leak in our ice maker. He repaired it and did a great job.
Description of Work: Repaired our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lester P.
02/2015
5.0
appliance repair
  + -1 more
We called him late on Thursday afternoon and he came the next morning. He quickly diagnosed the problem (bad compressor) and advised that we would be better off to get a new one than have him repair it.
Description of Work: Diagnosed the reason why a refrigerator had quit cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cloyd B.
01/2015
5.0
appliance repair
  + -1 more
I thank Mr Comeaux for his patience and time to solcve the problem.
Description of Work: Upon deescribing th eproblem, Mr Comeaux described the probable cause and a solution over the phone. I did what he told me, and the problem was solved. (The poblem had been caused by a manufacturin defect).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mona C.
12/2014
1.0
appliance repair
  + -1 more
I didn't go. I called for help and he didn't really seem interested. Said he would be available next week. Not helpful when it's Wednesday and your washer isn't working. Glad he's doing well enough to be uninterested in new business.
Description of Work: Pretty much just told me he couldn't help me. Was excited because he got great reviews. Someone even said he helped them on the phone, but he didn't seem interested.
Rating CategoryRating out of 5

Response from Complete Appliance Repair
I'm sorry this customer wasn't responded to in a way that satisfied their needs. I pride myself in trying to be courteous, efficient & prompt but as the old saying goes " you can never please all the people all the time". There are times that I get so busy that it is not humanly possible to keep up with all the demands but since I choose to run my business by myself that is a reality that will not change.

Harry P.
10/2014
5.0
appliance repair, small appliance repair
  + 0 more
The service is good. Barry is honest and we have never had any issues on his recommendations. I would say that Barry is very knowledgable on various appliances and his repairs have never failed.
Description of Work: They repaired a heating element in my oven, a dryer and looked at my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tom K.
08/2014
5.0
appliance repair
  + -1 more
Our washer was not spinning so he came and found a broken part, and replaced it. A few days later it quit spinning again. He came out, re-assessed it, and determined we had several parts that were failing or near failing (including leaking oil). So, he concluded repairs would be very costly and recommended we simply get a new washer, as ours was pretty old . He refunded the cost of the initial service and therefore got nothing for his time, which I believe is unfortunate but we were strapped for cash at the time and his help was very useful. We would use him again as we appreciated his honesty and his assistance.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen L.
08/2014
5.0
appliance repair
  + -1 more
. First, the repair person showed up on time. He was courteous, confident and was eager to begin. I showed him the problem with the refrigerator. He examined the gasket, the door alignment and said that the door showed signs of damage. We bought the refrigerator new and did not know of any damage to the refrigerator. He adjusted the door which stopped the sweating. Next we examined the washing machine. He knew exactly what to do. He removed the front door waterproof gasket, then the door latch. He then called the appliance repair parts store and said that he would be back with the parts. In less than an hour he was back with the right parts; installed them and then tested the machine. 'With all work done, he handed me a bill which showed the parts cost and his labor. The bill was $275 which was very reasonable considering the parts were $140+ so the bill was very reasonable. He left with full payment. I would most definitely hire him again. Wonderful job. Stephen Levy Knoxville TN
Description of Work: We had a refrigerator door that showed sweating at one corner of the door. We also had a washing machine that had a broken door handle and latch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Scott A.
07/2014
5.0
appliance repair
  + -1 more
Barry has repaired our aging refrigerator twice in the past few months (two different problems). He was punctual, courteous, and efficient. Reasonably priced as well.
Description of Work: Repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ralph H.
06/2014
5.0
appliance repair
  + -1 more
He has been very honest and gave me some good advice. Scheduling an appointment is very easy since he makes his own schedule.
Description of Work: I consulted him on my dishwasher and he has given me some good advice. He has a worked on a dishwasher in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rosemary P.
06/2014
5.0
appliance repair, small appliance repair
  + 0 more
Barry was professional, courteous and efficient. I will definitely use him again for all my appliance repairs.
Description of Work: Barry replaced the water supply line to the refrigerator. The ice-maker had not worked in a few years and he replaced several parts over the course of several days until the ice-maker finally started working. I appreciated that Barry took the time to try to save me money. He didn't give up. After the initial visit he did not charge me for the additional visits, just the additional parts. I feel like I have a new refrigerator!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

Bill J.
06/2014
5.0
appliance repair
  + -1 more
They did excellent service for me, they did a very good service, he was very helpful in identifying difficulties in appliance. He's not interested in selling of your appliances, his business is fixing your appliances. I believe he is reasonably priced, he only charged me for the parts and labor for repair. He's very meticulous, he's a competent service man, immediately responded the next day.
Description of Work: Its Complete Appliance Repair, they did an excellent job in repairing my washing machine, he did a major repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Alesa G.
04/2014
5.0
appliance repair
  + -1 more
Over the next couple hours my fridge FINALLY starting cooling, so I texted Barry and asked him to call me before he set out for my house. Again, he responded immediately, gave me some valuable advice about monitoring my refrigerator and let me know about his availability the next day in case I ended up needing him to come out. The situation with my fridge has righted itself for the time being, but based on my positive experience in communicating with Barry yesterday, I will definitely call him back the next time I need work on any of my appliances.
Description of Work: I thought my refrigerator was tanking and, based on reviews I saw here, I called Barry yesterday morning. I expected to reach voicemail, but he answered my call immediately and very patiently listened to what was going on with my appliance. He was on his way to a service call and said he would come to my place next.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

holly F.
03/2014
5.0
appliance repair
  + -1 more
I highly, highly recommend them. I have used them before and will again in the future!
Description of Work: Quick fix to our washer. Knew exactly what was wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cindy L.
01/2014
5.0
appliance repair
  + -1 more
Very informative and helpful
Description of Work: He was honest by explaining my washer was actually made by a different manufacturer than is stated on the appliance. He does not service that brand so he was kind enough to give me names and phone numbers of companies that do. I will call him back for other future appliance problems.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Rebecca M.
01/2014
5.0
appliance repair
  + -1 more
Very friendly. Returned my call promptly and then scheduled appt later the same day.
Description of Work: Replaced automatic ice maker.
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Jeremy K.
01/2014
5.0
appliance repair
  + -1 more
Barry diagnosed the problem with my broken dryer over the phone and told me exactly how much it would be - it was the best price I found. He fit me into his schedule the next day, even though I called late. He called me when he was on his way, was in and out in less than 30 minutes, and did a terrific job replacing the belt in my dryer. Barry was professional, courteous, and affordable. I will be using him again.
Description of Work: Complete Appliance Repair fixed my broken dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Walter G.
12/2013
5.0
appliance repair
  + -1 more
He had the job done quickly and efficently. I was very satisfied.
Description of Work: Barry was pleasant, knowledgeable and punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Waylan P.
11/2013
5.0
appliance repair
  + -1 more
Very courteous, professional, and polite. Thanked him for his honesty and for not charging me for a needless service call. Would call again.
Description of Work: Called the company about my refrigerator. Described the problem and the owner told me it was the compressor. He said for the cost to repair, it would be more economical to purchase a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott F.
10/2013
4.0
appliance repair
  + -1 more
He was very nice and he did a good job.
Description of Work: He fixed the water leak inside the fridge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margaret V.
10/2013
5.0
appliance repair
  + -1 more
William is very courteous, communicates clearly what is needed, and confirms before proceeding.
Description of Work: Diagnosed problem with Refridgerator. Ordered parts, and temporarily fixed fridge until parts arrived. He came to install new parts, however determined that there were more serious issues that the new parts would not fix. Ultimately he recommended purchase of a new refridgerator. Only charged for the intial diagnosis, and not the second trip to install parts.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

11124 Kingston Pike Suite 119 Box 240, Knoxville, TN 37934

www.completeappliancetn.info

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Complete Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: Closed

Complete Appliance Repair accepts the following forms of payment: Check
No, Complete Appliance Repair does not offer free project estimates.
No, Complete Appliance Repair does not offer eco-friendly accreditations.
No, Complete Appliance Repair does not offer a senior discount.
No, Complete Appliance Repair does not offer emergency services.
No, Complete Appliance Repair does not offer warranties.
Complete Appliance Repair offers the following services: Repair of major household appliances such as washers, dryers, ranges, ovens, dishwashers, refrigerators, disposals & microwaves, repair most brands such as whirlpool, kenmore, maytag, frigidaire, jennaire, dacor, fisher & paykel.
Bosch, sub zero, thermadore, LG & asko brands.

Contact information

11124 Kingston Pike Suite 119 Box 240, Knoxville, TN 37934

www.completeappliancetn.info

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed