Comcast

Generally installation is quick since it is at a location that previously had a connection. One time they had to come out multiple times and said we needed to drill holes to run new cabling in an older building but turns out that wasn't necessary. For about the first 4 years I rented a modem/router. I had frequent connection issues and at times it was a weekly hassle to troubleshoot and resolve them on my own. Several times I had to make calls and have service visits to resolve connection issues. Those visits normally cost $45 if they determined the issue was not related to their equipment. Since I was in older buildings they often tried to blame the cabling. But overall the repair men were friendly and would sometimes waive the fee. Since I bought my own modem/router I've had ZERO issues. So I would highly recommend purchasing your own! Every 6 months or so they contact me trying to get me to upgrade and use one of theirs saying I am not getting an optimum connection speed with the one I have. That is annoying but I've never had any problems with my connection. Comcast seems somewhat overpriced but I have researched other options and decided to stay with them since they still have the fastest, best quality service available in my area right now.

We discontinued the HD and we had to bring the box to the store. When we moved in we had to call the county commissioner for them to do their job. We were not too happy with them. They spend the time on the phone to work out your problem. It was much easier when you could call them and they come out and fix the problem rather than on the phone trying to solve it.

I thought they have a better price per speed. The connectivity is acceptable. They have better speed at a better price. The promotion they had going on was I think it was $20 a month for a year or six months. The speed for the $54 was kind of odd. I paid for 15, but I got like 25. Their customer service is not very good. It took them a while to come on out. They were fairly professional. I would possibly use them again in the future.

Very smoothly. Promptly served at the service centre, and helped with telephone support afterward.

Service went fine. Just wish they had some competition to drive prices down. Their prices are way too high.