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City Wide Plumbing

Plumbing, Heating and Air Conditioning, Kitchen and Bath Remodeling

About us

City Wide Plumbing Company is a local, family-owned plumbing contractor that services the Greater Knoxville Metro area with quality experience, professionalism and customer focus. Stop paying those big dollar fees the Large Plumbing Companies charge, or risking your money, home and health to unlicensed, non-insured individuals. Clean, Friendly and Professional License Master Plumber, expert knowledge with decades of experience. Forty years as a licensed professional "Master Plumber" Remember it is easy to say you have a license and insurance when you don't. Always hire a tradesman that list his license number. Can save you up to thirty five percent on plumbing cost if you compare prices the large Plumbing Company's charge and you get the same results. From service to remodels one call does it all and at an affordable price.

Business highlights

43 years of trusted experience

Services we offer

Specializes in plumbing service that put you and your family first. Up front prices, High quality work, Kitchen & Bathroom remodels, Fixture and Faucet upgrades, Water Heaters, Old galvanize water line replacement, Gas Lines, Cast Iron piping repairs or replacement, Toilet repairs, Dishwasher and Garbage Disposals installations, Pressure Regulators, Water and Drain Line repairs and much more

Services we don't offer

Does not do main sewer rotor-rooting.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Penny K.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new comfort height toilet in main bath and installed utility sink in garage. Great job but very pricey since I had already purchased the toilet and sink and all parts associated with them. But Preston was pleasant, on time, professional and I wouldn't hesitate to use him again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda and Walter W.
08/2015
5.0
plumbing
  + -1 more
Fast, good quality, clean, personable and experienced plumber at reasonable price.
Description of Work: Replaced outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jonathan P.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: cleared blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam J.
02/2015
5.0
plumbing
  + -1 more
This is the second time Preston has performed plumbing work for us and just like the time before it went excellent. Preston is great at what he does and is very fair in the price he charges. I will definitely continue to use him in the future. You will be happy you chose him, he is a great guy.
Description of Work: Preston installed the plumbing portion of an electric tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

grecia W.
12/2014
5.0
plumbing
  + -1 more
Very well. Mr. Landry was (as he has been in the past) punctual, professional and efficient. We continue to receive excellent service--promptly responding to our phone messages and resolving our plumbing issues. Our older homes have undergone a series of renovations that have not been stellar and we appreciate him tackling the task (s) with a sense of urgency to minimize damage.
Description of Work: replaced damaged double sink, repaired leaking pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pearlie M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It seems they have done a good job on the work and everything is working well. I had trouble getting an invoice from them.
Description of Work: They installed a whole gas powered A/C and heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

grecia W.
08/2014
5.0
plumbing
  + -1 more
Unbeknownst to us, our kitchen sink had been leaking for a considerable amount of time. We eventually discovered it when we had to replace a bottle of cleaning solution that was stored underneath it. We tried to tighten the connections at the trap, only to apply too much pressure and busted the connections. We were expecting company for dinner that evening and pretty much expected to reschedule. Mr. Landry offered to come that same afternoon (Sunday of all days!) and rescued us by not only replacing the broken pipes, but by patching a pin size hole he discovered at the base of the sink. He was quick, personable, professional, and punctual. Dinner was saved, we were very grateful!!
Description of Work: Fix broken pipes under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tom C.
03/2014
5.0
plumbing
  + -1 more
Quickly, effectively done in less than an hour.
Description of Work: Preston was able to respond to my burst pipe in a couple of hours. Pipe was fairly easy to repair in my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Matt Z.
12/2013
5.0
plumbing
  + -1 more
Preston is a true professional. We felt that he went above and beyond what he agreed to do for us. We had out rough in inspection pass a few hours ago. His price was more than fair and we plan on using him again for the trim out. Give him a call if you need some plumbing work done. Tell him Matt recommended him to you.
Description of Work: Provided complete rough in plumbing on a major remodel. Very close to 100% replacement. We have 2 bath rooms and a kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael C.
03/2013
5.0
plumbing
  + -1 more
Preston was quick to flush and remove the old unit and install the new one, including on a raised concrete block to keep it out from the mud. Wife checked around 30 minutes after the install and says the water is already running hot!
Description of Work: We were experiencing ups and downs in heat from our shower and faucets. I called in Preston because we have used him previously and he has always done a great job. First, to save me money, he verbally told me over the phone a few things to try. They worked, but only for a day or so. Preston came in and I had asked that he try flushing the water heater for me and seeing if it just needed a good cleaning. He flushed it out but also said that the heater looked in really bad shape; rusty, sitting in the mud (it's under the house). He said we would need one fairly quickly and didn't feel right flushing it out and charging to just come back another day to reinstall a new one. That night, my wife and I purchased a 40 gallon water heater from Home Depot for $215. I called Preston around 8pm that night and he showed up the next day for the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael C.
04/2012
5.0
plumbing
  + -1 more
This is actually our second time bringing in Preston for a job and when we had a problem, we knew immediately that he would be the person to get a hold of. A few months ago it was brought to our attention that we needed a water regulator valve for our home's high water pressure. Typical water pressure shouldn't be above 80lbs. apparently. Ours was blasting in at 125lbs. We have actually seen it taking its toll on our refrigerator's icemaker (had to replace it) and shower faucet and head. This morning we woke up and had absolutely no hot water; not even slightly warm. I gave Preston a call around noon and he gave me some tips on things to look for; (making sure the water heater breaker wasn't switched, leaking water heater). I asked Preston if he would be able to make his way to our house sometime this week and he had actually mentioned he was already on his way. Preston installed a new water pressure valve for us and installed a new hot water heater element which had gotten damaged from the previous pressure issue. Preston had this completed before I even managed to get off work and the water is already heating up. Can't wait to take a stress-free shower now without having to worry that we're going to cause too much pressure build up from long showers. Thanks again, Preston!
Description of Work: Installed new hot water heater element and high pressure water regulator/valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Michael C.
04/2012
5.0
plumbing
  + -1 more
Preston was extremely kind, hardworking and honest. He also felt very sorry for us because of our former 'plumber' destroying our bathroom. We originally hired in a plumber to switch our washer/dryer and sink/vanity water connections. Our original plumber had cut through the sheetrock of our bathroom wall cutting out an 8'x4' section. In doing so, he cut through 6 wall joists and two water lines. He also dropped a purple glue on our two week old ceramic tile. Without completing his job, this plumber left our house as a disaster and took our money and rain. That's when we discovered Preston with City Wide Plumbing. At the time, he was using the name Landry Group Services because he just moved down here from another state. However, he does possess his Master Plumbing License in both states. Preston was aggitated at the 'work' our other plumber had done to us and helped us out in getting fixed up extremely quickly. Preston switched the connections for us, repaired leaks in the piping from our other plumber, repaired and restructured our wall supports joists and cleaned up his mess upon completion. Will definately use him again!
Description of Work: Repair bad plumbing work from former plumber, repair wall joists from former plumber, install new piping and change locations of washer/dryer and sink/vanity connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

    Contact information

    PO Box 53273, Knoxville, TN 37950

    www.citywideplumbingknoxville.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Kitchen and Bath Remodeling

    FAQ

    City Wide Plumbing is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    City Wide Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, City Wide Plumbing does not offer free project estimates.
    Yes, City Wide Plumbing offers eco-friendly accreditations.
    No, City Wide Plumbing does not offer a senior discount.
    No, City Wide Plumbing does not offer emergency services.
    Yes, City Wide Plumbing offers warranties.
    City Wide Plumbing offers the following services: Specializes in plumbing service that put you and your family first. Up front prices, High quality work, Kitchen & Bathroom remodels, Fixture and Faucet upgrades, Water Heaters, Old galvanize water line replacement, Gas Lines, Cast Iron piping repairs or replacement, Toilet repairs, Dishwasher and Garbage Disposals installations, Pressure Regulators, Water and Drain Line repairs and much more
    Does not do main sewer rotor-rooting.

    Contact information

    PO Box 53273, Knoxville, TN 37950

    www.citywideplumbingknoxville.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed