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Carr's Rug Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

When a Carr’s Rug Cleaning technician arrives at your door, you will immediately feel at ease having them in your home to work. They will be sharply uniformed, smiling, and totally committed to serving you. In addition, they are expertly trained as all our technicians are IICRC certified. After all, you are hiring a professional. We think that you should get one. 5 employees. Cost is determined by the job. No travel charges. No service fee. Additional e-mail - marsha@carrsrugcleaning.com. Additional contact name - Robert Carr.

Business highlights

40 years of trusted experience

Services we offer

Carpet cleaning. Upholstery cleaning. Carpet & fabric protector. In-plant oriental rug cleaning. Deodorizing. Tile & grout cleaning, grinding, sealing, honing, & polishing. Hardwood floor cleaning.

Services we don't offer

Water & fire restoration.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.887 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-87 of 87 reviews

Cameron F.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam C.
03/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Mildred J.
02/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Clean area rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rena M.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned an old oriental runner that had been stored in a basement for many years. I was very pleased with the results; it looked better than I had expected.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

James D.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have 2 large rooms with area rugs over hardwood floors. Carrs was able to clean both eugs in place without damaging the hardwood. They were very knowledgable and had the appropriate specialized equipment. I was very happy with the skill and expertise of the technician, the friendliness of everyone I talked with, and with the quality of the work. I will definately recommend them and use them again myself. Overall excellent experience from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra D.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Washed my elderly 12x10 wool patterned rug. Old and cherished. The carpet was returned to me within a couple of weeks, soft, clean, repaired and renewed!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CHERI B.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had a sofa, chair and ottoman cleaned. They were very professional, showed up on time, gave us a fair price and did a wonderful job. We couldn't have asked for more.
Rating CategoryRating out of 5
Yes, I recommend this pro

Danan L.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Professional carpet cleaning, which made the carpet look nearly brand-new, in a 6-year-old house! Prompt, courteous service with skilled service techs. I highly recommend and will use again!
Rating CategoryRating out of 5
Yes, I recommend this pro

Denita H.
02/2012
5.0
carpet cleaners
  + -1 more
They were phenomenal.
Description of Work: They did some carpet cleaning work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
08/2011
5.0
carpet cleaners
  + -1 more
Excellent - see above.
Description of Work: They cleaned the carpets in 3 bedrooms and the living room of my 5 room rental. The tenants had been there 7 years-4 adults and 3 children ranging from 3 - 9 years old, and several small dogs who came and went after brief stays. The bedrooms were terrible-stains and traffic lanes- and we really just hoped that they would be presentable enough to rent out. We are on a very tight budget and expected to have to replace at least 1 room, but were hoping for the best. The owner( who does the estimates ) was on vacation when I called, but the manager made arrangements to come the next day. About an hour before he was due, the office called to let me know he was running behind, even though he was only 15 or 20 minutes late. As I expected, he agreed the carpets were terrible, and wouldn't guarantee they could get them clean, but promised to do their best. The worker showed up right on time 10 A.M. and got right to work, spending most of the day on the job. I guess the boss didn't want to get my hopes up when he did the estimate, but when they were done, we were totally AMAZED at the job they had done. Except for 1 or 2 stains that are now barely visible unless you know where to look, the carpets looked almost new. I should also mention that the carpet in 2 of the bedrooms was WHITE when the tenants moved in, brown when they started cleaning, and are now white again. Despite the fact that Carr's prices are higher than most of the big chains, after reading their reviews, it seemed that as a small company, they took pride in their work and wouldn't hesitate to make the extra effort to do the best job possible, and I was right. As I said before, the worker spent most of the day working on the house, and we couldn't have been happier with the results, it was well worth EVERY PENNY we spent. I wouldn't hesitate to recommend to anyone, or use them again, you truly get what you pay for with them. They also offer a $40 first time customer discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary K. D.
07/2011
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: The carpet technicians arrived on time. They thoroughly explained the process of carpet cleaning, discussing the soaps used and what causes carpet to spot. The young men were very polite and careful not to damage furniture and walls. The charges were explained in detail. Would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

NANCY C.
04/2008
5.0
carpet cleaners
  + -1 more
They are very knowledgeable.
Description of Work: They've cleaned the carpeting in individual rooms. They also cleaned a very special, antique oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

2919 Sutherland Ave, Knoxville, TN 37919

www.carrsrugcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing

FAQ

Carr's Rug Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Carr's Rug Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carr's Rug Cleaning offers free project estimates.
Yes, Carr's Rug Cleaning offers eco-friendly accreditations.
No, Carr's Rug Cleaning does not offer a senior discount.
No, Carr's Rug Cleaning does not offer emergency services.
Yes, Carr's Rug Cleaning offers warranties.
Carr's Rug Cleaning offers the following services: Carpet cleaning. Upholstery cleaning. Carpet & fabric protector. In-plant oriental rug cleaning. Deodorizing. Tile & grout cleaning, grinding, sealing, honing, & polishing. Hardwood floor cleaning.
Water & fire restoration.

Contact information

2919 Sutherland Ave, Knoxville, TN 37919

www.carrsrugcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM