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C & S Refinishing & Upholstery

Furniture Refinishing and Repair, Upholstering, Furniture - Custom Made

About us

10 employees. Family owned and operated. Cost is determined by the job. Additional contact name: Emad Saah.

Business highlights

52 years of trusted experience

Services we offer

Furniture repair, upholstering & refinish, pick up & delivery available, stripping, repairing, refinishing, custom upholstery, re-stuffing, caning, antique & restoration.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
5%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.5
Showing 1-25 of 58 reviews

Haley H.
09/2019
5.0
furniture repair, upholstery, custom furniture
  + 1 more
I had a wonderful experience with C & S! The work done looks beautiful - exactly what we asked for. And the crew was so polite and knowledgable.
Description of Work: I had my dining set refinished and the seats upholstered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda T.
12/2018
3.0
furniture repair
  + -1 more
I got and initial quote over the phone of roughly 150.00 as long as springs could be reached on bottom of chair (it could). Took chair in on Oct 15 and told it would be 2 to 4 weeks. Chair wasnt even started on until Dec 7th and Finished on Dec 10th which was over twice as long as I was told. When they called to say it was ready I asked for the total with tax and was told He didnt know that they would tell me when I picked it up. When I picked it up I was charged 273.00 and it looks like they just took the springs they had (one was broken) and moved the position to where they just spread them out farther apart which is fine it worked but why so expensive when no parts where replaced, when we spoke initially over the phone I told them 2 had came loose and one would need to be replaced so they knew up front exactly what they were dealing with. and everything was reachable on the bottom of the chair without removing any apholstery. I had gotten several quotes before choosing them I could have had someone come to my home within days to repair it for what they charged had I known upfront, So I feel like they took 2 mnths and overcharged me, The work itself was decent, but come on when you waited 8 weeks to even start on the repair did they really have to overcharge me too,
Description of Work: Springs put back in recliner base seat

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$273

MICHAEL S.
11/2018
1.0
furniture repair
  + -1 more
I had two pieces of furniture picked up for repair. I was told it would be approximately 500.00. I was also told if it was more someone would call me. I was told it would be about three weeks to get finished. When I called they said it would take longer but didn't mention anything about a price increase. When the furniture was brought out the price had more than doubled. I told the person it was more then I quoted. He took the price down a little and I paid nearly double of what I was quoted. What a shame the work was beautiful but the communication in this case was terrible!
Description of Work: repaired furniture

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$901

Craig L.
01/2018
5.0
furniture repair
  + -1 more
OK. The seats were cracked front to back. I think they are good at what they do.
Description of Work: Repaired cracks in dining room chair seats

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie M.
10/2017
5.0
furniture repair
  + -1 more
Excellent! The table looks new again! They stripped it and restored the finish back to the true wood color. Surpassed what I thought could be possible. Not the cheapest around but not out of range either. You pay for what you get and the quality of their work is excellent. The price was in line with price quoted before job. Will be taking other pieces to them. Tom, who is owner or manager is quite knowledgeable and runs a top notch shop. Very pleased with result!
Description of Work: Restoral of finish to antique table where finish was bleached from years of direct sunlight

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Debi G.
09/2017
5.0
furniture repair
  + -1 more
Beautiful job. We are very pleased with the quality of work and the outstanding service. Timely in pick up and delivery. I had been warned by friends it might take C & S a few weeks to finished but I would be pleased with the work. My only request to the table back before the holidays. I called in August and had it back in my home on the afternoon of August 25!
Description of Work: Dining room table top refinished

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

James S.
08/2017
5.0
furniture repair
  + -1 more
The chair looks as good as new and is very sturdy. Excellent work.
Description of Work: The firm repaired a broken leg on an old chair that was part of a dining room set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ANN M.
07/2017
5.0
furniture repair
  + -1 more
C&S did an absolutely beautiful job of both the in-shop and in-home repairs! The pedestal table looks great and is solid as a rock. Great color and sheen matching to where you can't tell the repair from the original. Not the cheapest but certainly the best in the Knoxville area.
Description of Work: Moving took a toll on the furniture, including a shattered pedestal on the dining room table and so many nicks and scratches it made me want to cry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gordon G.
05/2017
5.0
upholstery, custom furniture
  + 0 more
It went Quite Well. The owner of the company is the one who does the repairs. He's very reasonable and enthusiastic about his work. He repaired our rocking chair and did a great job!
Description of Work: Repair rocking chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

David G.
04/2017
5.0
furniture repair
  + -1 more
They completed the job before the date promised and did a fantastic job. I was very happy with them.
Description of Work: They rebuilt three sofa cushions for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim H.
04/2017
5.0
furniture repair
  + -1 more
Emad showed up promptly to give me an estimate. My schedule was flexible so we agreed that he would call me when he freed up, which he did about 3 weeks later. He showed up on time with his magic kit. When he was finished, nobody would ever be able to tell that the flooring wasn't cut perfectly or that the cabinet had ever been damaged. He charged a fair price for the work. I am delighted with the result and I highly recommend Emad and C&S Refinishing.
Description of Work: After my kitchen was remodeled, I discovered two "oopsies": the flooring installer had left a space in front of one cabinet the width of a plank and about 1/4" deep (he cut the plank too short), and one of the lower cabinet's beading had been crushed on a line about 3" wide. Emad had worked on my neighbors' kitchen cabinets and refinished a chair for them, and they raved about him, so I called him for an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Betsy B.
08/2016
5.0
furniture repair
  + -1 more
Emad Saah did an excellent job! My tables and kitchen cabinets look like they are new! He does high quality work and is very thorough. He had done work for me in the past and I knew I would be happy with the results if he came back for these new projects. He is good at coming up with ways to solve problems.
Description of Work: I had several table surfaces that needed refinishing, a piece of my wall unit that needed reattaching, and kitchen cabinets that needed refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Billie C.
07/2015
4.0
furniture repair
  + -1 more
loved the end product.chirs are beautiful. I am disapointed that legs were not included in price. promised turnaround time approximately 2-3 weeks. after week 3 called was advised "good Lord had bless them with a lot of work, and they will call when chairs are ready in about 2 to 3 weeks. total time was about 6 weeks. Delivery Men were very nice.
Description of Work: reupholstered 2 wing back chairs upholstery $475 each, tuffed $ 90 each, new 2" foam $50 each

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,289.15

john K.
07/2015
5.0
furniture repair
  + -1 more
the carvings were irreplaceable & I thought could not be repaired.......the repairs were A+.......definitely someone who knows his stuff......definitely would use him again......
Description of Work: repaired sophisticated wood & stone carvings that were damaged in transit.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Karen S.
12/2014
4.0
furniture repair
  + -1 more
It worked out very well. I had no problem with quality but they have a man who does this and he went on a vacation when the stock was there so it took weeks before it got back to us. With that, I didn't feel happy.
Description of Work: I had them. They repaired, refinished the rocking chair and they put spindle in the back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

Carol K.
10/2014
5.0
furniture repair
  + -1 more
I took my furniture on two different occasions. The first time my chairs were not ready when promised because a difficult restoration took precedence. The second time my furniture was ready before the promised date. They suggested I call before the promise date, and I did that the second time.
Description of Work: Repaired two dining chairs and tabletop that my husband made years ago. Also repaired my grandmother's chair, adding a support and glueing the arms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Ed L.
08/2014
5.0
furniture repair
  + -1 more
Chairs are as sturdy as they were we we purchased them 30 years ago.
Description of Work: Pulled apart and cleaned up and glued back together 4 dining room chairs over 30 years old

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gloria W.
05/2014
5.0
furniture repair, upholstery
  + 0 more
They did an excellent work, if i need something i take it to them but they have it a little longer but they do excellent work.
Description of Work: I used C & S Refinishing & Upholstering, they had to add wood in one of my rocking chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dwight V.
03/2014
5.0
furniture repair
  + -1 more
C and S did a first rate job, we were very pleased. They disassembled the table and glued it all back together, so it has a much more solid feel. They fixed the portions where trim was pulling away- not an easy thing to do - and touched up some of the more significant scuff marks. They are expensive, we had seen that in other reviews, and been told by a friend who also referred us that they were expensive, but the absolutely delivered on what they said they would do. We are very pleased and have since taken an old chair that has been in the family many years to them for restoration..
Description of Work: C & S made repairs to a small wooden table. These were tricky repairs, with portions of the trim peeling away from the table top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth D.
03/2014
5.0
furniture repair, upholstery
  + 0 more
Everything went beautifully. They restored it and it now looks better than it did when it was new.
Description of Work: We had an electric recliner that needed to be repaired and recovered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jody-Kate H.
11/2013
5.0
furniture repair
  + -1 more
Emad was personable and more than willing to answer all my questions as I winced through the process. I never should have worried, though. Watching this 2nd-generation refinisher at work was fascinating, and the job was done so well that I can do longer tell where the damage had been. Gorgeous work. I can't refer to the price, as the moving company paid for the service, but I would pay whatever this artist charges in order to have my Stickley furniture back in its original, flawless condition.
Description of Work: My beloved Harvey Ellis Stickley chest was dented during a recent move. The moving company sent Emad from C&S to my home to repair the chest, and he arrived right on time.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles K.
06/2012
5.0
furniture repair
  + -1 more
He is very good. He is also very expensive. It is a specialty shop. I picked him up because of his reputation. He does an excellent work.
Description of Work: I used the services of C & S Furniture Refinishing to repair and refinish on the clock.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Audrey C.
06/2012
4.0
upholstery
  + -1 more
They did a really good job. I thought they were a little more expensive, but the quality of the work was worth it. The only thing that I was disappointed with was that they said they would make some arm covers, but ended up saying that they didn't have enough material. I voiced this to them, and they offered to make the arm covers for free. I just haven't gotten around to bringing them the material.
Description of Work: They reupholstered a couch and a chair.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,600

James D.
02/2012
5.0
furniture repair, upholstery
  + 0 more
Did everything they promised to...showed up on schedule, quote was accurate to the final price. Will use them again in the future.
Description of Work: Last used them to strip and re-stain an antique piece of furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,189

Frances P.
09/2011
3.0
upholstery
  + -1 more
Took the chair in and left it for an estimate. They called the next day with a quote of $250 and it was more than I wanted to put into the chair. I took it to another upholsterer on Angie's List, and their quote was $75.00 cheaper for the same work. I left it at the second company and they did an excellent job.
Description of Work: Asked for a quote to reupholster a rocking chair. They said it would need all new padding and belts in the seat, so I said to include that in the quote.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0

    • 1(current)
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Contact information

4687 Old Broadway, Knoxville, TN 37918


Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Furniture Refinishing and Repair,
Upholstering,
Furniture - Custom Made

FAQ

C & S Refinishing & Upholstery is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

C & S Refinishing & Upholstery accepts the following forms of payment: Check,MasterCard,Visa
Yes, C & S Refinishing & Upholstery offers free project estimates.
No, C & S Refinishing & Upholstery does not offer eco-friendly accreditations.
No, C & S Refinishing & Upholstery does not offer a senior discount.
No, C & S Refinishing & Upholstery does not offer emergency services.
Yes, C & S Refinishing & Upholstery offers warranties.
C & S Refinishing & Upholstery offers the following services: Furniture repair, upholstering & refinish, pick up & delivery available, stripping, repairing, refinishing, custom upholstery, re-stuffing, caning, antique & restoration.
ask for details

Contact information

4687 Old Broadway, Knoxville, TN 37918


Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed