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Burell Built Exteriors LLC

Roofing, Siding, General Remodeling,

About us

Roofing Contractors Serving Knoxville & Chattanooga Welcome to Burell Built Roofing! We are proud to provide commercial and residential roofing and exterior services to Knoxville, TN, Chattanooga, TN, and surrounding areas. We are a family-owned and operated company, and have been honored to serve our Tennessee neighbors since 2004. With over 20 years of experience and a collective team of the best roofers and exterior specialists in the area, we stand behind every single project that we do. In fact, we take that promise so seriously that we offer industry-leading warranties on all of our work. Not only do you get the best products and manufacturers with Burell Built Exteriors, but you get manufacturer-certified installers with attention to detail that ensures your home or commercial property is taken care of as though it’s our own. Call us today to schedule a free estimate for your next project, and meet our team of Knoxville or Chattanooga area roofing contractors who are ready to serve you! Our Roofing Services Whether you’re looking to repair or replace your existing roof, overseeing new construction and need professional roofing contractors, or you’re dealing with the aftermath of a storm and not sure where to start, we can help! We’re available 24-hours a day, 365 days a year for you. Call us in Knoxville, TN or our Chattanooga, TN location. We do all this and much more, so count on us to be your one-stop-shop for home exterior and professional roofing needs! Contact us and we’ll quickly jump in to handle the fine details of your project. Visit our galleries to see the Burell Built Exteriors team in action, and check out our customer reviews! WHY CHOOSE CERTIFIED ROOFING CONTRACTORS? Installation errors account for 47% of all roof failures. Even the best products, made by the best manufacturers who boast premium warranties, will eventually fail and wear before their expected lifespan due to shoddy work. In fa

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Roofing & Exterior Services: Commercial Roofing Commercial Roof Replacement Emergency Roofing Services Green Roofing Insurance Claims / Restoration Services Metal Roofing Maintenance New Construction Residential Roofing Residential Roof Repair & Replacement Roof / Attic Insulation Siding Single-Ply Roofs (Duro-Last, TPO, EPDM, PVC) Slate Roofing Sprayed Polyurethane Foam Roofs Solar / PV Roofing

Amenities

Warranties
Yes
Senior Discount

$150

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
6%
2
6%
1
15%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 33 reviews

Joe B.
05/2016
3.0
roofing, siding
  + 0 more
unknown
Description of Work: The company is a bit disorganized. I asked for gutter guards, and some of my gutters were accidentally removed. The subcontractor thought I wanted the gutters replaced. One of my screens was torn up, and nobody seemed to realize that. The home office was asking for final payment before the work was finished, and didn't know the status of the project. The end result was ok, and the gutters and screen were replaced. The gutter guards were of poor quality, and two have already fallen off.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$14,000

Nancy R.
02/2016
5.0
remodeling, roofing
  + 0 more
unknown
Description of Work: Roof inspection and replaced some shingles. Provided samples of the materials they would use in a whole roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Kerby S.
12/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Gary was very hlepful and I was interested in his services but between Obama & OPEC I may not have a job for long so I did not move forward with the job. I plan to resume this project as soon as we get the anti-American president out of office. Thanks Angie's List for the great recommendation.
Rating CategoryRating out of 5
Yes, I recommend this pro

stanley C.
12/2015
1.0
roofing
  + -1 more
unknown
Description of Work: We paid $7000.00 to have a deck expansion and screen. The quality of work was terrible and we have calls into them to repair and install things they missed. I would not recommend this company to anyone and If you guys need more info call me @[removed member's phone number]. If you stand by your advertising for quality you would take them off your list of contractors.
Rating CategoryRating out of 5

William B.
04/2015
2.0
roofing
  + -1 more
.
Description of Work: He came out looked at the roof. Got upon the roof. Inspected the roof made no repairs. Talked about needing new roof. Tried to sell me a new roof.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Beth R.
10/2014
5.0
roofing
  + -1 more
Great! We'd been having bad leaks in different areas of our den and especially in our fireplace every time there was a heavy rain. The $99 roof tune up/ inspection covered everything needed to solve our problems. We've had no leaks since. The roofer was prompt, professional and very polite. Would hire again.
Description of Work: inspected roof, fixed leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Keith K.
09/2014
4.0
roofing
  + -1 more
We thought he would fix torn tabs, but he only cleaned and provided an estimate.
Description of Work: We thought he would fix torn tabs, but he only cleaned and provided an estimate.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$99

Carol U.
09/2014
1.0
roofing
  + -1 more
I purchased the deal last Wednesday and was supposed to have been contacted within 2 business days. This is now Wednesday of the next week. I have not heard from them at all. We were going to have a horrible storm over the weekend and since I hadn't heard from them, I had to hire someone else to take care of it.
Description of Work: $99 Roof Maintenance Package

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$99

Donnie A.
07/2014
1.0
roofing
  + -1 more
Dismal Experience. Did not show on time! finally came out and said roof pitch was too steep, but would perform a repair for the $99 + $100. Said that he (Nathan) would try their best to be at the house on Friday, July 25, but would not guarantee. The owner called and kept repeating all of his excuses for not coming on Friday. I called Sprout Roofing and they were here in 15 minutes and completed the repair in 30 minutes for $100. Finally, I do not appreciate this individual RECORDING our phone call.
Description of Work: .
Rating CategoryRating out of 5
$99

Timothy M.
07/2014
3.0
roofing
  + -1 more
It has not gone. I am still awaiting them to respond. As this is a small job I somewhat expected to have to wait, but I thought it would have been fixed as it is not a large job.
Description of Work: Still awaiting patchwork on some missing pieces of roof tiles.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$295

Olivia A.
07/2014
5.0
roofing
  + -1 more
Very punctual. Actually cleaned out a getter while he was on the roof. Would definately call them for any roofing issues
Description of Work: Checked out a roof leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah May D.
06/2014
5.0
roofing
  + -1 more
He had to deal with my constant rescheduling due to my work schedule, but he was professional and flexible and that meant a great deal. He spent most of the afternoon with me, making sure that I all my questions were answered and that I was pleased with his work.
Description of Work: When Corey was able to hop up on the roof (heavy rain delayed our initial meeting), he took photos of our shingles, repaired what he thought he could fix right then and there, and took the time to explain all about the longevity of shingles and how far they have come. He was going to write up a report, with pictures and explanations, but since my husband and I were together when Corey came out, there was no need to write up a report, we were able to go over everything on his tablet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Larry L.
06/2014
5.0
roofing
  + -1 more
They did okay for what I came out and what I needed. They did excellent on their work. Overall they were real good. I would use this provider again in the future. I consider them in anyway.
Description of Work: They came out and repair the small leak in our ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christina B.
06/2014
5.0
roof cleaning
  + -1 more
great, they patched a few things up. they were very professional
Description of Work: Roof review check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Burell Built Exteriors LLC
Thank You for your positive response, it was a pleasure working with you. Good luck on selling your house.

Sandra S.
05/2014
5.0
roofing
  + -1 more
The gentleman was nice and came when he said he would. Everything was taken care of and I would call them again.
Description of Work: I've used Burell Built's services for a roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzanne W.
05/2014
1.0
roofing
  + -1 more
I purchased the deal on April 12. We set up the initial appointment for April 17th. On that day he called me to let me know he was running late. He did show up, and said he had been hung up on another job. He listened to what our issues were, went up on the roof for less than five minutes, came back down and told me he had the incorrect shoes to walk the roof. When he came down he showed us a picture of what he said was hail damage and suggested I call our homeowners insurance. We set up a meeting between him and the insurance company, that day he called and said he was sick and couldn't come out. So I canceled those appointments and set a new date. We went back and forth a few times, then the agent from Burell suggested I give him the phone number for my homeowners insurance inspector and he would contact him directly. They set up an appointment for the inspection, and Burell was not there, that was May 1st. The inspector went up on the roof and spent a great deal of time. The inspector reported that there was absolutely no evidence of storm damage whatsoever. I called Burell's agent and let him know what the report said. However, as I had paid for the roof maintenance package, I wanted the work done. I scheduled for May 4th. He called and canceled that appointment and scheduled for May 12. May 12 I received no call and he never showed up. The following morning I called Burell's office and spoke to the owner. I outlined what had happened to the owner and he let me know that the agents mother was sick, and the agent was on indefinite leave. The owner agreed to come out and personally do the work on the 20th. On the 20th he no call, no showed. He called me yesterday and wanted to confirm the appointment for "tomorrow" which would have been the 22nd. When I spoke to him about refunds, he told me to report to Angie's List that the refund was due to the pitch of the roof. Nothing had ever been said about the pitch of the roof. This strange because according to my builder, Burell originally put this roof on the house!
Description of Work: $99 Roof Maintenance Package

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Nancy R.
05/2014
5.0
roofing
  + -1 more
lA representative from the company came unannounced and said he would need to charge us more and have help as the roof pitch was too high. Charge would be $50 - that was fine and we set a time for him to come back with a contingency rain date. We then hear from Corey Burell who said he would come out and we set a time and date. Corey went up on the roof and took pictures of various issues he found, we knew of one area that was an area of concern, but he was unable to fix that with this Deal. WHAT HAPPENED!!! ??? Corey went through the things that he felt needed to be corrected and we concurred. We asked for an estimate for accomplishing the work and he said he would be back to us by that next Thursday. He said he would send an e-mail. He did not leave the list of needed work so we have only our memories to rely on and that was not the purpose of this Deal. I sent him an e-mail thinking maybe he had gotten our e-mail address wrong. No response. My husband called and Corey said he had been busy but he would have something to us by the next weekend. Nothing came. I sent another e-mail this week asking him to let us know the issues and who he would recommend to do the work. We still have heard nothing. Corey was very professional and we were hoping we could do business with him and his company. It is good that he is busy but if you are going to promote your company on Angie's list you should have the time to complete the job. I do believe we are entitled to the list of things he found wrong with our roof, that is what we paid for with the Big Deal. 6/5 Corey has since been in touch and brought his crew to fix the issues with our roof that his inspection discovered. We are pleased with their work and we are happy to reevaluate his company.
Description of Work: Burell Built Exteriors LLC - roof maintenance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
4.0

$99

William W.
05/2014
5.0
roofing
  + -1 more
Nathan was on time and performed the work efficiently. He indicated an additional fee would be required to repair an area of the roof.
Description of Work: Inspect roof and perform minor patching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Burell Built Exteriors LLC
Thanks [member name removed]. Please keep us in mind for any future projects/work you may have come up!

Jacky P.
05/2014
2.0
roofing
  + -1 more
The Burrell representative suggested that the roof system at my home showed signs of significant failure. However, the insurance adjuster indicated that the roof showed normal wear and tear - not total failure. The estimated repair cost - as determined by the insurance adjuster - was $463.50. I have not seen or heard from the Burrell representative since the inspection by the insurance adjuster. No repairs were done. I am disappointed that I got no feedback from Burrell after the insurance adjuster visit and even more disappointed that I got no repair of loose shingles and seal around the drain pipe.
Description of Work: The provider: - performed an initial inspection of the roof at my primary residence - provided an assessment that there were loose shingles, leaking seals around vent pipe, and hail damage - no repair done - suggested that I get my insurance adjuster to come assess the roof for total replacement - returned to the primary residence when the insurance adjuster performed his inspection

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$198

Response from Burell Built Exteriors LLC
The Burell Built llc representative/employee assisting [member name removed] had been terminated from the company several weeks ago. We recently called [member name removed] to discuss the circumstances and he was very understanding. We currently have rescheduled an appointment with [member name removed] to finish inspection/repairs at that time.

Peggy D.
05/2014
5.0
roofing
  + -1 more
Corey Burell is professional, courteous, prompt, and thorough. I would recommend him without reservation.
Description of Work: Inspected roof and performed minor repairs, provided letter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Burell Built Exteriors LLC
Thanks [member name removed], please keep us in mind for any future projects we may be able to provide any assistance on!

Robert and Janet H.
10/2013
5.0
garage builders, siding
  + 0 more
They have been good and they gave us different options.
Description of Work: We are going to use Burell Built Exteriors to do a garage for our son. He is also doing some other things such as siding on the house. We are currently getting permits.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

Andrew S.
08/2013
4.0
roofing, replacement windows, woodworking
  + 1 more
Had a full crew respond, and took care of the repair in less than a day.
Description of Work: repaired leak behind a bay window that wasn't flashed properly. Replaced window trim and calked. Replaced damaged OSB board under shingles and replaced shingles in damaged area.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

DONALD G.
05/2013
5.0
roofing, siding
  + 0 more
I had a good experience with the estimator that came out. They came out several times and they helped work with insurance claims.
Description of Work: I used Burell Built Exteriors LLC for a quote for siding and redo my roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dorothy E.
11/2012
5.0
decks, gutter repair, roofing
  + 1 more
My neighbors all had hail damage and a friend of mine had just used Burell Built to replace their roof. I called and spoke with Corey Burell and he came out the next day to meet with use. He went on the roof and took pictures and showed them to use and said I needed to call my insurance company. That is all I ever had to do other than sign a check. He made it easy and I thought this would be long and drawn out and take a lot of my time. I put it off because I'm a very busy person and did not have time (I thought it would take) to deal with the roof. I called my insurance company and placed a claim. Corey came out on a last minutes notice to meet an adjuster. They walked around on my roof and took pictures and afterwards Corey talked with him. The adjuster had missed some things Corey thought needed to be replaced. Corey took care of everything with the adjuster and I really appreciated the way he and the adjuster worked so well together. The adjuster gave me paperwork which I sent to Burell Built. About 10 days later I received a call from Corey that my roof was ready to be replaced and he went over everything on the phone with me. I had done my research and noticed he also did decks. He came over to look at mine and gave me suggestions on expanding it and adding a staircase with railing which we decided to do. They came out and completed my roof in one day. I am completely happy with this company! The gutters were completed the following day and Corey spoke with me about gutter guards which I decided to add on. My deck was done the same day and I am thrilled with his new design!!! It was expanded, a staircase was added and it was painted. I would recommend this company to anyone. I met everyone that was here and could not be happier with everyone I met. I have recommended Burell Built to my mother and she has already spoken with Corey. I would never send anyone to work on my parents home if I did not trust them fully!! They are trustworthy, friendly, courteous, and let no mess whatsoever! Thank you for making this the easiest home project I have ever had to do!! I will definitely recommend you to anyone. Dorothy
Description of Work: This company was recommended to me by a friend of ours who also used them. I did my usual research and decided to use them despite the negative comment on this site. My friend was extremely pleased. Burell Built came out and met an adjuster at my house on somewhat of a last minutes notice. Corey came out and provided a ladder (the adjuster from the insurance company didn't even have a ladder!) They replaced my roof, my gutters and added gutter guards to keep out my leaves in the future. While they were here, I had noticed on their website they did decks so I had them expand my deck also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,800

Megan B.
07/2012
5.0
decks, garage builders, remodeling, gutter repair, roofing, siding
  + 4 more
I had filed a claim on my house from the hail storms in 2011. The representative of Burell Built came and met with the adjuster. The adjuster and the rep did not agree on a few things and the rep had another adjuster come back out to get more things approved through my insurance company. Once everything was approved, I received 2 checks from the insurance company and the work began. When they were replacing the siding on one side of the house, I also had a new window installed. I had an metal roof taken off and replaced with a new one. I also had new gutters and downspouts. I had the storm door replaced and framed in properly. The workers were always there on time and worked late everyday to get the job done quicker. The workers were very courteous and also cleaned up the job site everyday before they left. The foreman came by on a daily basis to came sure everything was to my satisfaction. Overall, I had a wonderful experience.
Description of Work: Metal roof replacement, siding replaced, metal wrapping around porch and door, new storm door installed, new window cut out and installed into kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000
    • 1(current)
    • 2

Contact information

7328 Deane Hill Dr, Knoxville, TN 37919

https://www.burellbuilt.com/

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
General Remodeling,
Garage and Shed Building,
Gutters,
Decks and Porches,
Roof Cleaning,
Finished Carpentry and Woodworking,
Windows,
Gutter Cleaning,
Fencing Driveway Gates,
Decorative Concrete

FAQ

Burell Built Exteriors LLC is currently rated 4.3 overall out of 5.
Burell Built Exteriors LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Burell Built Exteriors LLC does not offer free project estimates.
Yes, Burell Built Exteriors LLC offers eco-friendly accreditations.
No, Burell Built Exteriors LLC does not offer a senior discount.
Yes, Burell Built Exteriors LLC offers emergency services.
Yes, Burell Built Exteriors LLC offers warranties.
Burell Built Exteriors LLC offers the following services: Roofing & Exterior Services: Commercial Roofing Commercial Roof Replacement Emergency Roofing Services Green Roofing Insurance Claims / Restoration Services Metal Roofing Maintenance New Construction Residential Roofing Residential Roof Repair & Replacement Roof / Attic Insulation Siding Single-Ply Roofs (Duro-Last, TPO, EPDM, PVC) Slate Roofing Sprayed Polyurethane Foam Roofs Solar / PV Roofing

Contact information

7328 Deane Hill Dr, Knoxville, TN 37919

https://www.burellbuilt.com/