Archie's Stone and Fireplace, LLC

4.7(
71
)

chimney sweep, fireplace company, masonry contractor

About us

Archie's Stone and Fireplaces is locally owned and operated. We proudly service the Greater Knoxville area.(Knox County and the all the counties that touch Knox) We have a live burn showroom featuring 20 burning units. We install fireplaces-- wood and gas prefab vented & vent-free fireplaces, wood stoves, stone veneer, custom mantels, (we assist in design on complete fireplace makeovers). We sell and install gas logs. We perform chimney services, from annual inspections and sweeps, to gas repairs on most logs and fireplaces. We offer free estimates, and most major credit cards for easy payment. We proudly seek to honor God in all that we do.

Business highlights

39 years of trusted experience

Amenities

Free Estimates
Yes

Accepted payment methods

CreditCard

Reviews

4.771 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
4%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Write a review
Showing 51-71 of 71 reviews
Melissa G.
03/2016
5.0
From beggining to end everything was done professionally.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris P.
02/2016
5.0
Did an excellent job C. Pena
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Lori A.
01/2016
5.0
Knowledgable service technician. He was patient to go over the cleaning, lighting and safety processes with me. I'd recommend Archie's to anyone needing help with a gas fireplace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
darell w.
10/2015
4.5
polite-quick work and well prepared
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph L.
09/2015
5.0
Very good job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dave S.
04/2015
5.0
Installers were not afraid of tight spaces. Experienced and confident. Friendly
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$81,000
Beverly B.
01/2015
5.0
Got 3 estimates; Archie's was the lowest by far. They did an awesome job in a short amount of time, showed up exactly when they said they would, and delivered superb customer service. I would not hesitate to call them again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ted t.
10/2014
5.0
Great job, polite, efficient workers that cleaned up after themselves! Made me aware of TVA rebate with quote , AND beat every other estimate ! I HIGHLY recommend Archies!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,260
glenn m.
08/2014
5.0
Great job, polite, efficient workers that cleaned up after themselves! Made me aware of TVA rebate with quote , AND beat every other estimate ! I HIGHLY recommend Archies!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott W.
09/2013
5.0
Showed up on-time. Did the job right. Not good for small jobs as they have a $600 fire-up-the-big-truck minimum but if you need your whole attic blown these guys rock!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Donna P.
07/2013
2.0
Terrible customer service. Poor communication, scheduling delays, delayed response in appointments, no return phone calls with sales, phones quotes differed from actual email quote, subcontracted work without my knowledge - then miscommunication with sub on quoted work. I only luckily found section of crawlspace had not been completed. I never received a thank you or satisfaction follow-up only a request for payment over the phone. I think they have too many balls in the air and forget who they are telling what.
Rating CategoryRating out of 5
quality
2.5
value
3.0
responsiveness
1.0
$2,640
Margaret P.
05/2013
N/A
They did the job in the time they said. Cleaned up after. Very nice men did the application
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Jack D.
12/2012
N/A
Very professional and the crew was great on the time, progress and service rendered.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$773
dennis p.
12/2010
N/A
The men were excellent with their service. Did exactly what was asked of them. Only small little problem, but were able to fix that right away.
Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda R.
11/2009
5.0
Very professional, courteous and knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Chuck M.
11/2008
4.0
They were very nice and very professional. They worked quickly and I would use them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Cantrell & Company R.
03/2008
N/A
They did very good work in two homes. They worked with stone veneer and insulation. They were very good.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
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    • 3(current)

Contact information

4700 Old Broadway , Knoxville, TN 37918

http://www.archiesweb.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
6159
Trade License Locale
TN
Trade License Expiration
07/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

chimney sweep,
fireplace company,
masonry contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Archie's Stone and Fireplace, LLC accepts the following forms of payment: CreditCard
Yes, Archie's Stone and Fireplace, LLC offers free project estimates.
No, Archie's Stone and Fireplace, LLC does not offer eco-friendly accreditations.
No, Archie's Stone and Fireplace, LLC does not offer a senior discount.
No, Archie's Stone and Fireplace, LLC does not offer emergency services.
No, Archie's Stone and Fireplace, LLC does not offer warranties.

Contact information

4700 Old Broadway , Knoxville, TN 37918

http://www.archiesweb.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed