Advanced Heat, A/C, & Plumbing

Great. Everything was working as it was supposed to.

Everything went well...I hope we don’t have any trouble this winter...

Very well. The serviceman was thorough and efficient.

All interactions with staff from Advanced Heating and Air were extremely positive, all employees demonstrated a customer focus and professionalism that went above and beyond. Work was scheduled very quickly and the results were outstanding, and priced very competitively. Would recommend without reservation.

No complaints. Simple service. No coolant needed.

I would absolutely use them again. They are worth calling. Good Service. They take their time and explain things to you.

They are great. I really do trust them. I have begun the twice a year check on HVAC. I pay them once a year and I pay them twice. They've been a great help. They gave me a lot of tips on my water heater. I will absolutely use them again. They explain everything and give you tips on how to keep things running well. Communication is excellent.

This was done through our warranty service. Poor guy even had a flat tire on his way here and called me. He told me he would be a little later. They are very considerate. He came saw where the leak was and fixed it.He showed me the piece that he replaced the previous plumber put in a piece of junk. He fixed somebody else mistake.

This was through our warranty company. I would use them again even if I didn't have a warranty. They try their best to respond to our calls as quickly as possible. They are very understanding of our heating and air problem. I would recommend them to family and friends. Sometimes there's 4 or 3 sometimes there's 1.

Very well. Professional, knowledgeable, and prompt. They were very respectful of my home and used footies over their work shoes every single time they entered my home.

I paid over $600 and it's still not working. I'm calling another company to replace the unit and I'm never giving this company my business again.

The estimate they provided did not reflect the services requested. It took careful deep evaluation of the estimate to see the places that differed from what we requested. I felt that it was misleading.

Technician took two panels off, said was iced up and it would be hours before it would be thawed, even if used hair dryer, put sides back on and advised to run fan only. I asked if he would come back when thawed, and he said no, he was covering for someone who was sick, this was his only call for the day, and he would not come back! He then left. Advanced advertises 24 hour weekend emergency service! I next got a service man on the phone who could not come, but who told me I could thaw ice with garden hose. I removed sides and thawed all ice in 8 minutes! I then called another company who provides 24 hour emergency service, who called back in 10 minutes, was here in 30 minutes, completely checked HVAC, then crawled under house, found and fixed problem in just over an hour! He was very systematic and explained everything as he did the work! We will use his company in the future!

Good, technician did a thourough job

Very well. The service tech and later the HVAC installers were very friendly, courteous, and professional.

Andrew provided the diagnosis of problems with 2 of the HVAC units and provided both repair and replace options. We selected the replace option due to the age of the units and the cost of repair. Clark and Reese completed the installation in a day and a half. They were always professional and took great care not to damage the house in any way and to clean-up after the job was completed. We are extremely satisfied with the work and will be using Advanced for the annual inspection and seasonal maintenance.

Did a quick thorough job. Reasonable price. Had 2 units and needed 2 pounds of freon.

When I first tried to schedule the service in mid March 2017 I was told that it was too cold (temps were in the 60s) and that I should call back when it warmed up. By May it was much warmer and my A/C was not working when I called them back over the Memorial Day Holiday weekend. They returned my call on Tuesday May 30th. I tried to set up a service appointment after explaining my situation and was told they could not make it out until the following week on Wednesday June 7th. The service, including a minor repair, was handled professionally by their technician that day. My only concern was why do they promote this service in March on Angie's List if they are not able to do anything at that time? I was hoping that a "service" might avoid a "failure" during warm weather. Overall I would say that I was satisfied rather than very satisfied.

Advanced, in particular, Mike T., did a very thorough job of diagnosing all the problems with an 18 year old water heater and replacing all needed parts to ensure we would not have to have a return call. He gave us great information on overall condition of the water heater and checked all of its components while here to replace a gas regulator. We were impressed by his thoroughness and concern for our well-being and ultimate financial cost.

Recommend 100%. Knowledgeable, efficient, and reasonably priced. Responded within 24 hours.

Came out promptly for service. Added R22 and it seems to be working fine.

Very well! Technician was knowledgable and had no problem responding quickly to weekend call.

They came over to do the routine check up on our HVAC. They found some wiring problem with the heating system and fixed it right away. They did a thorough check up on AC as well. We truly appreciate their services and would hire again.

Very Satisfied. Found and fixed unrelated issues. Very good service.

It went well. Andrew was very professional and explained what he was going to do and kept me appraised of progress.