We are a lawn care, landscaping and tree service that does our best to be "A Cut Above" the rest. In business since 2000. we pride ourselves on exceeding our customers expectations. We are licensed and insured with a guarantee on our work.
Business highlights
25 years of trusted experience
Services we offer
Grass cutting, weeding, mowing, lawn care, mulching, decorative rock, landscaping, weed control, core aerating, overseeding & fertilization, trimming & pruning, seasonal lawn cleanup & leaf removal, tree care
Services we don't offer
Gravel Delivery, Excavation, Topsoil Delivery, Ask for details
Description of Work: Trim shrubs, place new mulch in beds
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Cut Above Lawn & Landscaping
Thanks for the review!
Veronica D.
11/2016
5.0
lawn service
+ -1 more
It is always great.
Description of Work: They do my weekly yard work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sonya J.
11/2016
5.0
lawn service, tree service
+ 0 more
Great! Very professional.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Cut Above Lawn & Landscaping
Thanks for taking the time to leave us a review! It is much appreciated!
Steven B.
07/2016
5.0
lawn service
+ -1 more
unknown
Description of Work: Alway excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Cut Above Lawn & Landscaping
Thanks so much for the review!
Mary S.
05/2016
5.0
lawn service
+ -1 more
unknown
Description of Work: Very good service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
A. B. K.
04/2016
5.0
tree service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$199
Roger P.
03/2016
5.0
lawn service
+ -1 more
.
Description of Work: Prompt and reliable lawn mowing service, no problems at all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Response from A Cut Above Lawn & Landscaping
Thanks for the review!
Terrie W.
03/2016
5.0
lawn service
+ -1 more
unknown
Description of Work: Garden cleanup done as promised. We were very pleased. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from A Cut Above Lawn & Landscaping
I appreciate you taking the time to leave us a review!
Ryan S.
02/2016
5.0
lawn service
+ -1 more
Jason does a great job
Description of Work: Lawn Service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Cut Above Lawn & Landscaping
I appreciate you leaving us a review!
Jan S.
01/2016
5.0
lawn service, tree service
+ 0 more
unknown
Description of Work: They trimmed our shrubs and trees, removing problem branches on numerous trees. This was an extra, one-time service we requested. We continue to use this company for regular lawn care. They are always pleasant, professional, and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from A Cut Above Lawn & Landscaping
Thanks so much for taking the time to leave us a review! I greatly appreciate it and am thankful for your continued business!
ariana H.
12/2015
5.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Cut Above Lawn & Landscaping
Thanks for taking the time to leave us a review! Please let me know if we can ever be of assistance to you again.
NATHANIEL R.
11/2015
5.0
lawn service
+ -1 more
They did a great job.
Description of Work: They cut grass and rake leaves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from A Cut Above Lawn & Landscaping
Thanks so much for taking the time to leave us a review! I appreciate your business and trust we can help you again in the future.
11/2015
5.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roger P.
10/2015
5.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Cut Above Lawn & Landscaping
Thanks for taking the time to leave us a review! We appreciate you letting us maintain your lawn over the summer and look forward to working with you for years to come.
Mark V.
09/2015
5.0
lawn service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$45
Response from A Cut Above Lawn & Landscaping
I appreciate you leaving us a review! Thanks for letting us maintain your lawn this past summer. I trust that we can continue to take care of your lawn and landscape needs in the future. Thanks again, Jason.
Rebecca G.
07/2015
4.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
Response from A Cut Above Lawn & Landscaping
I appreciate you taking the time to leave us review! We would love to know why you would not use us again as we want to make sure we continually improve to meet our customers needs. Please give me a call and share with me your reasoning. Thanks, Jason.
Todd F.
07/2015
5.0
lawn service
+ -1 more
unknown
Description of Work: Jason and the crew are great! Easily scheduled expert service. Worked on a short timeline (I often contacted them just a day or two before I needed the lawn cut), and were always happy to come out and mow. Plus, Jason is a funny guy which just made me like the service more. Don't hesitate to use A Cut Above!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from A Cut Above Lawn & Landscaping
Thanks so much for the review! Glad we were able to help you out and give you a smile all at the same time. :)
Lola S.
07/2015
2.0
lawn service
+ -1 more
unknown
Description of Work: Took four phone calls to get Jason to the house for an estimate on leaf and small branch cleanup. That should have been a red flag. | |Work was done while we were away and looked good when we returned. The problems began when we received an invoice for more than was quoted. A quote from my email to A Cut Above, "Despite our better judgment, we will pay you the invoiced amount of $150.00, which is $24 or approximately 19% more than the high end of your estimate less the appropriate senior discount. That's $140 less $14 (10%) = $126. $126 plus 19% ($24) = $149.94. Per your request on the invoice, we most definitely will leave feedback on Angie's list. And about any additional work for us....based on your reply and your lack of business acumen..forget about it!" | |His reply was basically a bribe not to put out a bad Angie's list review, " I have a money back guarantee and rather than have a bad review over a misunderstanding, let's just call it even and not worry about it." What business wants to lose $150 instead of $24? | |On a subsequent phone call Jason was told that we did not wish to speak with him again, but he kept calling and calling and calling. He then texted, "In almost 20 years in the business, I don't believe I have ever had a customer hang up on me and you have done it four times. " We had told him we didn't wish to speak to him, apparently it never occurred to him that he was harassing us. | |A following message from him was "Mrs. Stephens, I received notification that you had submitted payment via PayPal and that if I don't claim it by 6/28 it will be deposited back into your account. I meant what I said. I am not taking payment on this job so it will go back into your account on the 28th." | |Bottom line, caveat emptor.....and get the quote and discount offered in writing. | | |
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$150
Response from A Cut Above Lawn & Landscaping
As you can read from my other reviews, the experience I normally have with my customers is not like this description. First off, from the very beginning, it did not take four phone calls to get me out there. I let them know I was very busy and I called them several times working at setting up a time to meet. They lived a good ways out of where we normally work, and I was hoping to look at the job when I was in the area. After looking at the job, I quoted it at $120 - $140, plus a dump fee. The customers had told me they would probably be out of town and it was fine to do it while they were gone. When they returned home, the husband emailed me and said the job looked great. We spent approximately an hour and a half for two guys working at their house and then had to go dump the leaves and debris. I invoiced them for $150. After receiving an email letting me know their displeasure in the charge, I immediately called them. This is exactly how the phone conversation went. After I told them who it was, she said " I see you got my email", and hung up. I was flabbergasted that someone would act like this over a $10 difference. She didn't remember me stating there would be a dump fee. After trying to call them and talk over the phone (which I prefer to do, if there is a problem) I let them know then, as opposed to having a bad review over a $10 difference, I would not charge them. It certainly wasn't a bribe! I do good work, as you can see with my other reviews. I have a money back guarantee and if people are not happy, I will either fix the job or refund their money. They paid through Paypal and since I didn't claim it in 30 days, it has been refunded back into their account. Now, they leave me this review. As a business owner, it is extremely frustrating when you try to make someone happy, and not only is there no pleasing them, but they talk negatively about my company.
Liza H.
06/2015
5.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon S.
05/2015
5.0
lawn service, tree service
+ 0 more
.
Description of Work: He removed large tree limbs that were extended over the top of our home in Sevierville,Tn. He also trimmed back other trees in the yard and cut up all the wood,stacked it and cleaned up all the mess. I would recommend his workmanship to anyone. Everything was handled in a very professional manner. We will be sure to use him in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from A Cut Above Lawn & Landscaping
Thanks so much for taking the time to leave us a review! It is much appreciated and we look forward to working with you again in the future.
Jennifer S.
05/2015
5.0
lawn service
+ -1 more
.
Description of Work: A Cut Above Lawncare is wonderful! Jason does a beautiful job and is prompt and professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Lynda C.
05/2015
1.0
lawn service
+ -1 more
.
Description of Work: Apparently does not service my area although some of the glowing reports came from very near me.
Rating Category
Rating out of 5
Response from A Cut Above Lawn & Landscaping
Imagine my surprise to see this review! I remember talking with you and I believe you were needing lawn care. I live in east knoxville and most of our residential mowing is in west knoxville. I don't have any reviews from someone close to you. Your location is at least 20 minutes away from the closest account that we mow. Knowing that, I recommended that you find someone that focuses in blount county and would be able to do your lawn at a reasonable rate. I would have to charge more than I would want to, just because of drive time. After getting several requests for jobs in your area, I did some research and found a company that did work in your area and passed that on to you. I also gave you the name of a reputable lawn mower repair shop that would know someone that could take care of you. And, I get an F for that. I'm sorry that you felt I deserved that, but the truth of the matter is, I can't take every job in every area. I wished that I could. There is a big difference in going to Walland or Townsend to do a big tree job or landscape project and driving there every week to mow a residential yard. I hope this helps you understand why I could not take care of you. It was nothing personal; there is just not enough hours in the day to take care of everyone.
Emily M.
04/2013
5.0
landscaping, lawn service
+ 0 more
He comes every 3 weeks. He is our regular go to landscape gardener.. he does a great job and is reasonably priced. He always cleans up after himself.
Description of Work: I used him 3 weeks ago and A Cut Above does our landscape gardening.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Leaf Removal,
Lawn Fertilization & Treatment,
Pavers and Hardscaping,
Gutter Cleaning
FAQ
A Cut Above Lawn & Landscaping is currently rated 5 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 5:00 PM
A Cut Above Lawn & Landscaping accepts the following forms of payment: Check