Description of Work: About 20 shingles replace from a high wind storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Edward B.
11/2016
5.0
roofing
 + -1 more
5 star service and quality
Description of Work: Traditional shingles on my home...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Greg G.
06/2016
5.0
chimney caps
 + -1 more
unknown
Description of Work: I am so happy with Keith's repairs to my roof. I'd highly recommend him.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ronald L.
03/2013
5.0
roofing
 + -1 more
I have been in this house for 6 1/2 years and don't know of what repairs, if any, were made before I purchased it. However, due to improper construction techniques used when the house was built, the roof deteriorated over the years to a point where, during a major storm at the end of January, water leaked into the house through the chimney. I received several estimates and chose Vanderpool, not just for the price advantage, but for the common sense way that Brian Seal, the Operations Manager, explained what was damaged and how it would be repaired. Apparently, rain water had been leaking for some time because there was rotting in wood beneath the siding and shingles so the repairs needed were going to be extensive. The crew took two days to do the repairs,arriving early both days, cleaned up after themselves each day, and kept me informed of their progress whenever I had a question. Mark, the foreman, was easy to talk to and made me comfortable and confident I made the right choice. To date, there have been several days when it rained or snowed, and there is no sign of any leaking. I am confident that, when the time comes, I will call Vanderpool back to whatever construction or roofing work that I will need.
Description of Work: Roof repair due to water leaking into the house through the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from VPR Roofing LLC
Thank you! We appreciate your business!
Carlis B.
02/2013
4.0
roofing
 + -1 more
I initially called the company on January 16 about a leak that I noticed that day. I was told that a crew would come to check the roof the next day, and that I would be called before they came. It was snowing that afternoon, so I called to reschedule for Monday January 21. I sat at home all day waiting for a call that never came! The work was performed on January 28. I am please with the quality of the work and with the price that I paid. However...I do think that this company has a scheduling problem!
Description of Work: They checked my roof for a leak, and replaced 2 dry rotted and cracked plumbing vent boots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$125
Response from VPR Roofing LLC
We apologize for the time that it took to get to your repair and thank you for the feedback. We appreciate your business!
Jackie K.
12/2012
5.0
roofing
 + -1 more
They did a nice job. They were very courteous and did the work in a timely manner. They left the area very clean after they finished the job.
Description of Work: I have used VANDERPOOL ROOFING & CONSTRUCTION for roofing. They put a new roof on my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from VPR Roofing LLC
Thank you for your business!
Phyllis B.
12/2012
5.0
roofing
 + -1 more
They put us on top of their list, they arrived exactly when they told us , covered our shrubbery with plastic, they worked from 8:am until dusk, they were back the next morning and worked until the job was completed, blew out the flower beds, left our yard in pristine condition, Our roof is fabulous, Vanderpool Roofing was our third estimate and I found them on Angie's list, thank you so much.
Description of Work: Removed old shingles and disposed of, replaced some bad wood , installed titanium underlayment, installed new pipe vent flanges, installed new shingles, blew out flower beds and cleaned up everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,232
Response from VPR Roofing LLC
Thank you for your business!
Brenda G.
12/2012
5.0
roofing
 + -1 more
The quality was good and I was very pleased with them.
Description of Work: Vanderpool Roofing & Construction did a little repair job on my roof.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from VPR Roofing LLC
Thank you for your business!
Bryan K.
12/2012
5.0
roofing
 + -1 more
Process went great. Brian came out and gave an estimate that was well in line with others I had. He stayed on the ground with me while has partner went on the roof to check it out. He answered all my questions and thoroughly explained the process. They scheduled the job for about a week out. Materials were delivered and they arrived on-time and completed the job in less than a day.
Description of Work: Removed old shingles/felt. Repaired a couple of damaged areas and installed new felt, shingles and ridge vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,346
Response from VPR Roofing LLC
Thank you for your business!
Angela H.
12/2012
5.0
roofing
 + -1 more
Called Vanderpool to get them to check out a suspected roof leak around a chimney. They called back promptly but it did take serveral calls to get them to come out. After being put off for about 2 weeks, they did come and check out my leak. They were on time and did a great job convincing me that it was not my roof but my chimney that was leaking. They guys who came were professional and very courteous. Even though I ended up not having a rook leak, I would call them back for work if needed. Charged me 60.00 for service call which was fair for the amount of work they did.
Description of Work: Checked out a potential roof leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from VPR Roofing LLC
Thank you for your business!
Kim W.
12/2012
5.0
roofing
 + -1 more
We are very happy with the new roof!!
Description of Work: My father recently had his roof replaced on his older home. The employees of Vanderpool Roofing were very professional and efficient in replacing the roof. The roof was in bad shape and many of the underboards had to be replaced. The roofers worked very hard to get it completed and cleaned up very well after they had completed the job. The roof looks fabulous. I would highly recommend this company. They are probably not the cheapest company out there, but the quality of their work speaks for itself. Also, Andrea in the office was great to work with - she really knew her products.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,800
Response from VPR Roofing LLC
Thank you for your business! It was a pleasure working with you.
JOYCE G.
11/2012
5.0
roofing
 + -1 more
THANK YOU... ANGIE'S LIST! i would have NEVER found VANDERPOOL ROOFING. The whole process was GREAT! I had emailed for an estimate and they were here the next morning. EVERYONE was great! They took a bad process and turned into a great experience.
Description of Work: A whole new roof. The old shingles and rotten wood was removed and replaced. The waste was removed and area cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from VPR Roofing LLC
Thank you so much for your business! It was a pleasure! We appreciate you!
Connie F.
11/2012
3.0
roofing
 + -1 more
I called this firm on a Friday afternoon. They promised to have someone out to do my estimate for a roof replacement the following Monday, and would leave the estimate in my mailbox. Monday it rained so I wasn't surprised when they didn't come out. I called them on Tuesday morning to discuss details of the estimate I wanted. I finally found their estimate in my mailbox 11 days after my initial call, on the day that I signed the contract for a different roofer.
Description of Work: I did not use this firm. I had already chosen a different contractor by the time I got their estimate.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
Response from VPR Roofing LLC
First we would like to apologize for this problem. We have researched this and want to assure you the problem has been taken care of. The person that did this estimate no longer works for our company because of situations like this. Again, we apologize for the inconvenience.
Richard H.
10/2012
5.0
roofing
 + -1 more
It went as scheduled, and they were very professional.
Description of Work: Installed a new roof, and they did a great job. It looks better than we had anticipated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,392
Response from VPR Roofing LLC
Thank you so much! We appreciate your business!
Marla K.
10/2012
5.0
roofing
 + -1 more
I really like them. I thought they really did a good job. They were very professional. They came highly recommended. Their price was competitive. I am probably going to use them in the future.
Description of Work: I got an estimate from Vanderpool Roofing & Construction for installing a new roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Response from VPR Roofing LLC
We appreciate your business! Thank you!
andra S.
09/2012
5.0
roofing
 + -1 more
Job went great. They had to wait a week longer to start due to the rain. As a result of the delay, they put a12 man crew on the job and finished in one day. I highly recommend.
Description of Work: Old roof stripped, new wood and shingles put on over the span of one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,800
Response from VPR Roofing LLC
Thank you! We appreciate your business!
James W.
07/2012
5.0
roofing
 + -1 more
It was paid by the association. They finished on time. The cleanup was great. The job was fantastic. It all came in at the price they quoted us. It was a good price for the association to go with them.
Description of Work: We used Vanderpool Roofing to put on a new roof on our condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from VPR Roofing LLC
Thank you! We appreciate your business!
Walter D.
05/2012
5.0
roofing
 + -1 more
They did a very good and excellent job. The reason I chose them was because they are local, they are close by and they were also recommended by someone else.
Description of Work: I used Vanderpool Roofing & Construction for roofing services. They last time they came out they took the old roof of my house and replaced it with a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from VPR Roofing LLC
Thank you! We appreciate your business!
mark L.
03/2012
1.0
roofing
 + -1 more
We have decided we are going to go with someone else.even if they was to call now.We really wanted them to do it.they do good work from what i have seen.But they can even call you back and tell you anything.I quess they want to work when they want to.I would think a company this size would have somebody to do just the quotes.instead he must be on the roofs now.and due to the weather we have been having.i can.t they still don.t call or come by.its not like they dont have our num and address as many times we have called.
Description of Work: We have called for a quote to have our roof done.since back in october.They told us they were backed up due to the storms last year.which we understood.since then my wife inhas called several times since then.3 or4 times they would not even return our phone calls.Finally in Feb.the lady that called us back said he would be in touch the next couple of days.and come out to give us a quote.Well a month later.still no quote or even a phone call.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from VPR Roofing LLC
We apologize for this problem. We have taken care of several problem areas that we had in our company by replacing some people. We hate to lose a customer and are committed to providing good customer service. I hope that you will accept our apology and give us another chance if you need something.
Michael L.
01/2012
5.0
roofing
 + -1 more
Hail storm damaged most homes in my neighborhood. Almost every house within sight has had a new roof. I noticed the crew that did a friends house was in and out in one day. Called and found out Vanderpool had done the work. So much work to do that local roofers were overwhelmed. Took a little while to get estimates. I got three. Vanderpool was competitive and promised me that they could do the roof in a day or two. Agreed to the contract and scheduled the work to be done the last week of September. They ended up coming a week early. Showed up with about 20 guys and went to work. Have a large roof (50 squares on 2 levels). The team worked from 8 am until dark. I kept an eye on them all during the process and was impressed with how efficiently they worked. Completed most of the roof the first day. Sent 1/2 of the crew back for the second day and completely finished the job and cleaned up very well. Only found a few scraps and nails that weren't obvious. After seeing another company putting a roof on near my home put shingles on over wood with no felt I was really glad I had used Vanderpool. 4 months later and after some heavy rain storms I have not found any problems.
Description of Work: Replaced hail damaged roof. Replaced bad wood, fixed sagging eave, removed unused vent fans and repalced with ridge vents. New felt, shingles, flashing. Total roof install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from VPR Roofing LLC
Thank you! We appreciate your business!
Rhett A.
10/2011
5.0
roofing
 + -1 more
VANDERPOOL ROOFING & CONSTRUCTION Vanderpool Roofing & Construction, had 3 people come out to do the estimate, (the other company had one). They thoroughly measured the whole roof (other company was reluctant to do it/ did guess work). Their quote was lower. I have a large house, and they told me they have a large crew and could get it done in 2 or 3 days. (other company has smaller crew, and would take a lot longer). The guy that gave me the estimate seemed very professional. They came out within a day or 2 from when I called them. I have 2 houses and they are doing it also.
Description of Work: VANDERPOOL ROOFING & CONSTRUCTION I had Vanderpool Roofing & Construction, give me a quote for total replace my roof and clean up. It was late in July, and cost $19,000.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from VPR Roofing LLC
Thank you! We appreciate your business!
Thomas C.
09/2011
4.0
roofing
 + -1 more
They were pretty good. They were good to us. The price was reasonable.
Description of Work: I used VANDERPOOL ROOFING & CONSTRUCTION to replace some shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from VPR Roofing LLC
We appreciate your business. Thank you!
Walter Q.
09/2011
5.0
roofing
 + -1 more
They were pretty knowledgeable and timely. I didn't accept their quote. I found somebody else. They were pretty knowledgeable and helpful. They were pretty backed up because we have had a lot of severe weather around here and it's hard to get roofing contractors out right now. It took them about 2 or 3 weeks to get out here and give me an estimate. They were very friendly and they had a good reputation on Angie's List. That's why I subscribed to it so I could get some reputable roofers. The quote was approximately $6500.00 to $7000.00. I had them check a troubled spot on the roof where when we had some heavy snows, it would back up on the flashing and they seemed to know how to fix it which was very helpful. I had no problem with them whatsoever. They were a little slow getting out here but I can't hold that against them because of the situation. We have had some tornadoes come through here and had extensive hail damage on the roofs. I knew it would take a while to get them out here. I probably left about 15 messages for different contractors and after about 2 or 3 weeks only two responded and they were one of them. We haven't heard anything from any of the others. They didn't come right out, but I understand the circumstances.
Description of Work: Vanderpool Roofing & Construction came out about 2 weeks ago and gave me a quote on roofing. They were going to totally replace a paved roof with shingles and put architectural shingles on them, replace the ridge vents, and do some flashing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from VPR Roofing LLC
We appreciate your business. Thank you!
Edward G.
08/2011
5.0
roofing
 + -1 more
The work went just fine. They came when they said they would and the work was up to snuff as far as I can tell. I have no complaints about the price.
Description of Work: Vanderpool Roofing & Construction fixed a roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from VPR Roofing LLC
Thank you! We appreciate your business!
James R. B.
09/2008
5.0
roofing
 + -1 more
Very professional; good quality work; hard-working crew. Additional materials were required, but they stuck to their original estimate (unusual in these times)! Job was completed within their projected time frame.
Description of Work: Replacement of shingles with metal on pitched area; replaced tar & gravel with single-ply system on flat area.
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Service Categories
Roofing,
Gutters,
Chimney Repair,
Chimney Caps,
Gutter Cleaning
FAQ
VPR Roofing LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
VPR Roofing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa