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Thompson Electrical Service

Heating and Air Conditioning, Electrical, Home Automation,

About us

Electrical Heating and Air Home Theatre

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

New Construction and Remodel

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Deborah C.
07/2014
1.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They came out to give us an estimate to replace all of our outlets. They said they would call us back in a few days with the estimate and a time to come back out and do the work. They never called. I called them and the estimate still wasn't ready. The guy was rude to me that I called him, and made me feel like I was bothering him. They never called back with an estimate or time to come out. They never even had the courtesy to call back to tell us they couldn't do the job. Not professional at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John D. S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did an outstanding job. They were exceptionally polite and friendly. They're very professional. The quality of work was excellent. We actually had a better product than quoted due to a stock shift. I have nothing but good things to say about Thompson Electrical Service. Finding a heat pump is never a happy thing. It's just that ordeal. It's just an excellent heat pump and we actually did better than what we had quoted because of the stock shift.
Description of Work: Thompson Electrical Service did our heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joe S.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
There was no charge so we were very pleased with them. They gave us a very reasonable price and did good work. They were very friendly. We did a lot of pricing on heat pump systems and they were very reasonable. They did a good job on the installation.
Description of Work: We used Thompson Electrical Service to install a new heat pump and they came out and fixed a circuit that went out 6 months later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmon P.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They put in a new air conditioning unit. I had compared their prices with what I got and their prices were comparable and I got a good price. They went over everything with me and they were very professional while they were here, they were punctual and I have no complaints. They did their work, cleaned up their mess; everything works fine, so I have no problems. I would definitely use them again in the future if I needed them.
Description of Work: I use Thompson Electrical Service for air-conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,210

Joe S.
02/2012
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We are very pleased with them. I have recommended them since then to a couple of family members and I would now.
Description of Work: We bought a new heat pump for the house, from them. They replaced the old one and put in the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

    Contact information

    295 Eastern Star Rd., KINGSPORT, TN 37663

    www.thompsonelectricalservice.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical,
    Home Automation,
    Lighting

    FAQ

    Thompson Electrical Service is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Thompson Electrical Service accepts the following forms of payment: Check
    Yes, Thompson Electrical Service offers free project estimates.
    No, Thompson Electrical Service does not offer eco-friendly accreditations.
    No, Thompson Electrical Service does not offer a senior discount.
    Yes, Thompson Electrical Service offers emergency services.
    No, Thompson Electrical Service does not offer warranties.
    Thompson Electrical Service offers the following services: New Construction and Remodel

    Contact information

    295 Eastern Star Rd., KINGSPORT, TN 37663

    www.thompsonelectricalservice.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM