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The Window Source of the Tri Cities

4.4(
7
)

Windows, General Remodeling, Doors,

... +1 more

About us

The Window Source believes that local, family-owned businesses, supported by industry leaders with more than 40 years of operating experience, are an ideal combination for a company that values providing high-quality customer service, and exterior home improvement products at the best prices possible. The Window Source of the Tri Cities is owned and operated by Duane and Sheila Luther. Duane has over 32 years of experience in the window business, from installing to selling to managing a multi-million-dollar company. His wife, Sheila, is quite knowledgeable in the construction industry, and manages the office. Our office staff are familiar with all our products and can answer questions in our showroom, located across from Tri Cities airport. Our Design Consultants are always happy to demonstrate our products in your home (at no cost!) and provide you with the best prices in the market. The service manager is well rounded in all construction trades. Our installers are professional, factory certified and highly qualified captured subcontractors - meaning that they work for The Window Source exclusively. You will not find a better team anywhere! We provide a lifetime warranty, in writing, for all of our products including windows, patio doors, entry doors, siding, and guttering. Here at The Window Source, we operate as a single unit in constant communication on your project, from the office staff to the installers. Your home matters to us!

Business highlights

5 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

The Window Source offers replacement windows, siding, shutters, entry doors, patio doors, gutters, soffit and fascia all installed by professionals. From one window to a house full of windows!

Services we don't offer

We do not offer repairs to products that we did not install.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
Rating CategoryRating out of 5
Write a review
Showing 1-7 of 7 reviews
Jeremy R.
01/2024
5.0
remodeling
  + -1 more
Great services and whenever I called to ask a question the receptionist was very nice and patient with me
Description of Work: Remodeling - General
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
Thank you for your 5 Star review. You are very much appreciated!
Kimberly L.
11/2023
5.0
replacement windows
  + -1 more
It went great! Very professional. Nice people. Great prices!!
Description of Work: Windows yes. New windows!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
Thank you for the five star review! Your new windows look amazing and you should be seeing the benefits of their energy efficiency. You are very much appreciated!
Chuck Alexander
09/2023
1.0
Google Review
Windows are fair, screens won't last a month. Should have been full screens and not half. With half screen you need 2 hands too close them. Not sure I would buy them again. Be sure and shop around, I did not.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
We are a little confused as to the one star review - on your completion certificate you checked all 5 Stars!! When we found out there was an issue our owner, Duane, called and left a message for you regarding the screens. We have not had a response from you this week. As for the screens, all of our windows come standard with half screens and full screens are available as an upgrade. You did not choose this option. With your windows being so large and narrow, you are correct that you would need two fingers to slide them to the side you wanted to vent. Our install team pointed this out to you. Your design consultant also reached out to you with no response. We can't help if you aren't able to at least meet us halfway in this project!
Scott Annette Mccoy
09/2023
5.0
Google Review
Justin was great. Got my windows installed sooner than we thought. They did a great job. I still have their sign up in my yard
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
We love that you are proudly displaying our yard sign! Referrals from someone driving by and telling us they saw it earns you money. Thank you for the five star review, great customers like you are appreciated. We also think Justin is pretty great!!
Judy Betters
09/2023
5.0
Google Review
from the time Darrin arrived the entire visit went very well and we purchased 12 windows.We now hope the installation goes as well.Based on our experience with Darrin Cook we are sure it will.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
Thank you for the very kind review. We are blessed that Darrin chose us! He is an amazing design consultant. We look forward to your install. Welcome to the Window Source family!
Brandi Booth
08/2023
5.0
Google Review
Amazing what a little facelift can do to a home!! Absolutely LOVE our windows. From start to finish, it was a pleasant experience. Would highly recommend this company. Thanks Justin and Dan for everything!! You guys make a great team!!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
We think Justin and Dan are a great team, too! From the first phone call to us to schedule an appointment to service after the install, we pride ourselves on exceptional customer service. Thank you so much for the glowing review!
Scottie Strong
08/2023
5.0
Google Review
Justin is a great person and a superb professional. He listens to what you want, and he delivers with outstanding service! Daniel and his son Blake replaced all the windows in my entire house. They took great pride in their work, answered any questions we had, and we were so pleased with their craftmanship. So much attention to detail, they go above and beyond expectations! I highly recommend The Window Source of the Tri-Cities!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Window Source of the Tri Cities
Thank you for the positive review, Scottie! We are delighted to hear that you had such a great experience. We’re especially pleased that you recognize the value of quality craftsmanship and outstanding service. We strive to provide excellent customer service and high-quality products, so we’re glad that we were able to exceed your expectations.

    Contact information

    Located in, Kingsport, TN 37663

    https://windowsourcetricities.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    No License Required for Trade
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Windows,
    General Remodeling,
    Doors,
    Siding

    FAQ

    The Window Source of the Tri Cities is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Window Source of the Tri Cities accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Window Source of the Tri Cities offers free project estimates.
    Yes, The Window Source of the Tri Cities offers eco-friendly accreditations.
    Yes, The Window Source of the Tri Cities offers a 0% senior discount.
    No, The Window Source of the Tri Cities does not offer emergency services.
    Yes, The Window Source of the Tri Cities offers warranties.
    The Window Source of the Tri Cities offers the following services: The Window Source offers replacement windows, siding, shutters, entry doors, patio doors, gutters, soffit and fascia all installed by professionals. From one window to a house full of windows!
    We do not offer repairs to products that we did not install.

    Contact information

    Located in, Kingsport, TN 37663

    https://windowsourcetricities.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed