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Sparkling Cleaning Services

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

We offer basic & deep cleaning services. One time cleaning, construction cleans, move in & move out cleans. Organization, basement & garage cleaning.

Business highlights

17 years of trusted experience

Services we offer

Basic & Deep Cleaning, Homes, Offices & Commercial Businesses, Car Detailing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.673 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.4
Showing 26-50 of 73 reviews

marie B.
05/2016
5.0
house cleaning
  + -1 more
I can't say enough good things about Brandy, she did a marvelous and thorough cleaning.We were so pleased with her attention to the small things that other cleaning people we had in the past missed. Glad to have found her!
Description of Work: Last month she did a top to bottom and this month a basic cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

victor O.
04/2016
5.0
house cleaning
  + -1 more
Excellent Job, very professional I would highly recommend Sparkling Cleaning Services.
Description of Work: cleaned business offices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Courtney C.
12/2015
5.0
house cleaning, window cleaning
  + 0 more
Great! They did exactly as I asked.
Description of Work: Cleaned whole house, mopped, vacuumed , dusted, straightened, emptied trash cans, cleaned Windows, overall very good cleaning. I am very pleased with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

marianna B.
07/2015
5.0
house cleaning
  + -1 more
She's done very well. She satisfies me very much. She has had people work for her that hadn't done quite as good as her. I don't think I could get that quality work any cheaper than that. She has had some problems getting people in her contingency. She has had some problems getting her help. So, it's being delayed a little bit. There's only one time she didn't come when she said she would. I'm very satisfied with her services.
Description of Work: She was out last week. She came. She did a housecleaning. She cleans around every two weeks. She does a complete spring cleaning and it's much more than that. I forget what it is. She did that for me once and I would probably have her do it again this fall as soon as she gets over her childbirth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$55

Sarah A.
04/2015
5.0
house cleaning
  + -1 more
Brandy and Amy were very professional.
Description of Work: Top to bottom of large home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peggy P.
02/2015
1.0
house cleaning
  + -1 more
In November they did a great job, but the Dec & Jan cleaning was not good. Spend about an hour each time and did no vacuum upstairs or clean bathroom. I called to let them know I was not happy and they promised a refund, but I have not seen it.
Description of Work: They were suppose to general cleaning of downstairs and upstairs.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Pam D.
12/2014
5.0
house cleaning
  + -1 more
Brandy does a wonderful job cleaning our 2 bedroom apartment. She is very thorough and leaves the place looking great. She even goes so far as to wash out the trash cans in the bedrooms and bathroom. Brandy has a positive attitude and is very flexible with our hectic schedules. I enjoy working with Brandy and would recommend her to anyone looking for professional and positive service!
Description of Work: 2 BR apartment cleaning every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

Peggy P.
11/2014
5.0
house cleaning
  + -1 more
I am very pleased with the job they did and plan to use them again.
Description of Work: Clean my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

david T.
11/2014
5.0
house cleaning
  + -1 more
It's been our experience that the first time a service cleans the house they do a great job. Then once you become a regular customer the service level immediately drops. We have been using Sparkling Cleaning Services for a few months now and couldn't be happier. They're reliable, consistent, and very professional.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jennifer P.
10/2014
4.0
house cleaning
  + -1 more
Work went well at first, but the job was evidently more than they anticipated. The work done at the end was not as thorough as at first, mostly because they needed to leave, it was getting late. I would use them again, because the next time the work will not take as long to do, and what they had time to do they did very well.
Description of Work: Deep cleaned the whole house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

marianna B.
10/2014
5.0
house cleaning
  + -1 more
I have used Brandy's Sparkling Cleaning Service for a couple of months and I am very pleased with their service. On their first visit they did Spring Cleaning and since then they have cleaned my house a couple of times. I plan to continue using their service in the future.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

Chris C.
09/2014
5.0
house cleaning
  + -1 more
We hired Brandy to being cleaning our home on a bi-monthly basis and while she just started, we couldn't be more pleased with her work. She showed up on time and had no problem with our personal requests of how we'd like things completed. Everything was done as agreed upon. We look forward to her maintaining our home for some time to come.
Description of Work: Performed bi-monthly general cleaning for the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maria A.
07/2014
5.0
house cleaning
  + -1 more
She did a great job. I was expecting the price to go up once she saw how big the job was but she did the entire job, price didnt go up, and she stayed till it was completed.
Description of Work: Cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$80

Lovonda C.
07/2014
2.0
errand service, house cleaning
  + 0 more
She said she prices by the job, which is fine. However, she said she would not do errands or appointments.
Description of Work: I wanted her to clean and help run errands or appointments.
Rating CategoryRating out of 5

Response from Sparkling Cleaning Services
I advised Ms. [removed member name] that this company is a cleaning service we would not be able to drive her to her doctor appointments. She read the advertising on angies list that stated that we run errands. I informed her that we only run errands for customers we clean for as they need us to do so. However picking up customers and taking them places is not what I consider errand running. At Sparkling Cleaning Services we consider errand running....grocery store, dry cleaners, pick up packages, drop offs at goodwill/salvation army etc..... I offered her a house cleaning and told her we can run errands for her when we clean her home or on the days we are in her area. She stated she would like her to have her house cleaned but she said since I will not run her to her doctors appointments she doesn't want my services at all.

Joyce M.
06/2014
5.0
house cleaning, window cleaning
  + 0 more
I have been using Sparkling Clean for 2 years now and they do a fabulous job. Brandy is incredibly thorough and very pleasant and professional. I will continue using her service. Even the basic house cleaning service that she provides is excellent. This time I had to have what is called a "top down" which was a late spring cleaning. I had wanted to get it done earlier in the year but my schedule would not work out. I just wish my work schedule was more structured so I could have her come out on a more regular basis. I highly recommend this company.
Description of Work: Brandy and Talita cleaned my house from top to bottom. They even cleaned the base boards and oven and dusted the cross beams overhead in our log cabin. I love the fact that they cleaned my inside windows also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jimmy S.
04/2014
5.0
house cleaning
  + -1 more
I have had my house cleaned for the past five years now by various people. Brandy is by far the best ! She cleaned my house the same as I would clean my house, very clean. All the detailed areas I asked to be cleaned were cleaned and all at a fair price. After looking for someone for over 2 months by word of mouth and local paper I turned to Angie's list. Very pleased that I did. My plan is to continue to use Brandy and would recommend her for home cleaning.
Description of Work: Cleaned entire house. (Normal house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janis M.
02/2014
4.0
house cleaning
  + -1 more
I worked along with her ,and she did everything I ask her to do. She was very professional and sweet.
Description of Work: Helped Spring clean my son's home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
02/2014
4.0
house cleaning
  + -1 more
Did a great job, was here on time, took a walk through and went to work. Did not have to give any instructions or advice. Unfortunately due to personal circumstances am not going to continue the services. Absolutely not the fault of the service provider, Brandi.
Description of Work: Housecleaning, including vacuum, dusting, sweeping, cleaning cabinet tops, cleaning plumbing fixtures, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Craig P.
01/2014
3.0
house cleaning
  + -1 more
I originally hired her last summer due to her good reviews. She and a helper worked 5-6 hours (after showing up at least an hour late, though she did call) and did a pretty good job. Since the house had been vacant for a year before we moved in, it was very dusty and needed a deep cleaning. $250 was a good price for a deep cleaning, but I would consider what they did as just a routine cleaning. One of the main things that I immediately noticed was that they didn't clean the outside of the 3 toilets. The area behind where the toilet seat connects to the bowl and the bottom of the toilet where it attaches to the floor, to me, are areas that I clean anytime I clean the interior of the toilet. These areas were still noticeably dirty when they left. They were very polite and didn't goof off and I was pleased enough with the job they did to hire Brandy again in November. I left a message and it was two days before she called me back. We set the appointment for 10 a.m. one day the following week. She called me the night before and said that since I was her first appointment of the day and she had other appointments after mine, could she come at 9 a.m. instead. That was even better for me, so I agreed to 9 a.m. She closed the call by saying she'd arrive between 9 and 10 a.m. By 11 a.m. she had not arrived and had not called to tell me of her delay. Since I needed to have the house cleaned before I started preparing the house for a dozen guests who would be arriving for lunch the next day, I needed to go ahead and start cleaning the house myself. I called her and she immediately began making excuses about how hectic her morning had been. She didn't apologize or say she was on her way. I told her that since she was already over an hour late (or two if you consider that she'd asked if she could come an hour early) and I'd already started cleaning myself, that I was canceling her visit. At that time, she sounded annoyed and said that she was on her way but would just turn around and go back home. If she had answered with an apology and said something like I'm just 15 min. away from your house," I'd have let her come on over. But she just started taking about what a bad morning she'd had and never apologized for not calling. Sometimes the client needs to let the housecleaner into the house then leave for an appointment themselves, so when the maids cannot be counted on to show up reasonably on time, I feel this is very unprofessional and inconvenient. I will not hire her again because of her unprofessionalism in scheduling appointments and showing up on time and failure to call to let me know that she would be running late.
Description of Work: I'm not sure of the date she cleaned the house, but it was last summer. We asked for a deep clean after we moved into a house that had been vacant for a year. I tried to hire her again in November but she was running so late and didn't call that I finally called and canceled her visit.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$250

Lisa L.
10/2013
5.0
house cleaning
  + -1 more
Brandy is fantastic. I have employed many house cleaning services for over 20 years in many cities and Brandy tops my list. She does a great general cleaning of the house and is now coming bi-weekly. I can't believe the price for the cleaning she does. Amazing. My previous housekeeper had a problem with the travel time to my home and decided to resign. I joined Angie's List with the purpose of finding a new service that would fit my needs...to my delight I found Sparkling Cleaning Service. It was worth every penny to join Angie's List to weed out the poor services in the area. It saved me valuable time by not being on the phone for hours calling all the listings in the area. Thank you Angie for directing me to Brandy. She was truly a great find!!
Description of Work: General House Cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

Susan S.
09/2013
5.0
house cleaning
  + -1 more
They (Brandy and Taleika) did a beautiful job cleaning my house! I also like all the additional services they offer, from running errands to car detailing, painting and about anything you might need to keep your home running smoothly.
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jackie T.
09/2013
5.0
house cleaning
  + -1 more
Very pleased with the workers. They went right to work and did a great job.
Description of Work: Complete house cleaning, including windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Rachel B.
09/2013
1.0
house cleaning
  + -1 more
The service was horrible and it was a complete waste of money. She pretended to clean but nothing was done. I had to clean the entire house myself. They are supposed to send two people for a move in clean, but she told me that she could not do that for me ahead of time. Only one person could come because they were busy. She was an hour late to the appointment. I would never use their services again or recommend them to anyone.
Description of Work: They were supposed clean the entire home for a move in clean. They were to clean the baseboards, the appliances, and windows.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450

Response from Sparkling Cleaning Services
She called at 8am and said she needed two people to do a move in clean that same day. Which normal takes 4 to 8 hours to do. My employee and I already had four other houses scheduled for the day. I asked her could it be done another day since she didnt call ahead of time. She said it would have to be done today. So I advised her that I would have to send my employee out to do the work by herself because I would have to take care of the other customers already on the schedule. Once my employee got there the customers mother was there and said she felt sorry for her to have to clean the house because her daughter is never satisfied with anyone's cleaning. Later that evening the customer came by the house checked my employee's work, said she done a great job and tipped her $30. Then comes back and leaves this bad review.

Lil L.
09/2013
5.0
house cleaning
  + -1 more
Their service is great! So far they have been on time for the appointments and they do a good job with the cleaning. They are all very likeable. The woman who comes for the cleanings is very personable. We are home during the work and she cleans around us with no problems.
Description of Work: We used them for a one time full house cleaning. They now come once every two weeks for regular house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

FONDA E.
09/2013
5.0
house cleaning
  + -1 more
Brandy is very pleasant to be around. I worked along with her to eliminate some of the clutter and she was not fazed by that. She work's and does not stop to "visit". We talked, but worked the whole time. This very large room is a kitchen, dining room, family room,and an office. wooden cabinets to clean, inside and out. Organize all drawers. Ceiling to floor windows with blinds to clean, one wall of plates (28), 2 china cabinets to empty, clean and replace contents. The office area has 6' floor to ceiling cabinets to empty clean and organize. I could not have done this job as well as they did. I am so glad I checked Angie's list and found such a great company.
Description of Work: cleaned a 500 sq ft room that had not been deep cleaned in YEARS. This changed my whole outlook about my house. I feel so much better with my house clean. I have been inspired to use some of their techniques for organization and I can get so much more done now. Sparkling Cleaning is now going to come to my house on a regular basis. Really good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
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Contact information

5400 Fort Henry Dr, Kingsport, TN 37663

http://www.sparklingcleaningsvc.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Auto Detailing,
Errands,
Upholstery Cleaning,
Carpet Cleaning,
Buffing and Polishing,
Greenhouses/Nurseries

FAQ

Sparkling Cleaning Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Sparkling Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sparkling Cleaning Services offers free project estimates.
No, Sparkling Cleaning Services does not offer eco-friendly accreditations.
Yes, Sparkling Cleaning Services offers a 10% senior discount.
No, Sparkling Cleaning Services does not offer emergency services.
Yes, Sparkling Cleaning Services offers warranties.
Sparkling Cleaning Services offers the following services: Basic & Deep Cleaning, Homes, Offices & Commercial Businesses, Car Detailing

Contact information

5400 Fort Henry Dr, Kingsport, TN 37663

http://www.sparklingcleaningsvc.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM