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Sparkling Cleaning Services

House Cleaning, Window Cleaning, Floor Cleaning and Waxing,

About us

We offer basic & deep cleaning services. One time cleaning, construction cleans, move in & move out cleans. Organization, basement & garage cleaning.

Business highlights

16 years of trusted experience

Services we offer

Basic & Deep Cleaning, Homes, Offices & Commercial Businesses, Car Detailing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.673 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.4
Showing 51-73 of 73 reviews

AILEEN B.
08/2018
5.0
house cleaning
  + -1 more
Excellent work
Description of Work: Apartment clean when vacating after lease

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jarvis S.
03/2017
5.0
auto detailing, house cleaning, window cleaning, errand service, floor cleaning
  + 3 more
It went excellent
Description of Work: House cleaning and office cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

George C.
10/2016
5.0
auto detailing, house cleaning
  + 0 more
Does an excellent job
Description of Work: She cleans for us once every month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Olivia L.
08/2016
5.0
house cleaning
  + -1 more
Brandy does a great job!
Description of Work: Brandy has been cleaning for my family for the last 3 years....She does a wonderful job every time! She's super reliable, dependable, and trustworthy. My mom and I would recommend her to anyone! We wouldn't have anyone else doing the job :).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David N.
03/2016
5.0
house cleaning
  + -1 more
Excellent!!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

John G.
04/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning. Could not depend on them to show up.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$75

Jack D.
12/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: these people didn't follow up with us. I called them, my wife called them and they simply didn't seem interested enough to respond. they did call once, after that they ignored our calls.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Mildred G.
06/2014
5.0
floor cleaning, house cleaning, window cleaning
  + 1 more
unknown
Description of Work: I started with a Spring cleaning where they cleaned every surface including windows for $250.00 followed by every other Tuesday for $55.00 per cleaning. I usually see Talitda but now and then Brandy (the owner of Sparkling Cleaning) will come also. They clean the bathrooms, kitchen, floors (vacuum floors with carpeting as well as those with no carpeting) then clean with my floor steamer in the kitchen, dining room, living room, bathrooms (2) and hallway. Talita also wipes down the kitchen surfaces and does dusting. Talita is trustworthy and I am comfortable leaving her alone to clean when my husband and I have dental or doctor appointments, knowing she will lock up when she is finished. I have been using this cleaning service for 1 year now and will continue to do so. They are professional and do a good job. Would recommend to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

Julie R.
03/2014
3.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$65

Susannah J.
08/2013
5.0
house cleaning
  + -1 more
It went well, There were two women (cousins) who were really nice and I felt comfortable enough to leave them there at my house by themselves while I ran a couple of errands. They took a long time (almost 5 hours) but seemed to be thorough. They cleaned all the crevasses around the baseboards and wainscoting where the dust had collected. They did a good job and although a lengthy process (i had a lot for them to do) it was worth it and very very affordable. I would highly recommend them.
Description of Work: Cleaned all baseboards, cabinets, blinds, floors, and bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

vivian K.
08/2013
5.0
house cleaning
  + -1 more
2 nice ladies came and cleaned a very dirty kitchen---washed down white cabinets inside and out, cleaned stove and refrigerator inside and out, cleaned 2 dirty bathrooms and 1 very dirty bathroom (seldom used!!) Took them 2 different days to do it all, and they were very pleasant and thorough. We were moving to a condominium and another family was moving into our house, so it really needed to be cleaned after having suffered severe neglect!!! I was very pleased with their services and how pleasant and cooperative they were. The price was also reasonable for what all they had to do!! I apologize to the ladies for being so late posting my review. We are still unpacking boxes and trying to figure out where to put things!!! (p.s. since it's been awhile since this was done, I may have forgotten some of the areas they cleaned, but they worked hard and continuously!!)
Description of Work: Cleaned several areas of my filthy house!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sara M.
07/2013
5.0
house cleaning
  + -1 more
They do a good cleaning. I like everything about them so far. The lady who comes out did everything that she said she would do and did a good job. This is the first time I have used her.
Description of Work: I hired Sparkling Cleaning Services for housecleaning services. They came out and clean the windows, vacuuming, floor cleaning and mirrors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

robert L.
07/2013
3.0
house cleaning
  + -1 more
Things started off ok I guess as the started immediately cleaning the kitchen cabinets and doing what looked like was going to be a good scrub down of the kitchen, however I had point blank told her that the priorities were to get the clothes and things organized in one of the bedrooms and to put things in a closet and to bag up the things that were currently in the closet and then the second most important priority was to clean all the floors of the home thoroughly and bathrooms..... I can do dishes all by myself. No matter the good job of wiping down the cabinets in the kitchen, the bottom cabinets did not get done and the folding, etc was half a** at best. They eventually were so "hurried so they could be finished in 3 hours" that the sweeping and mopping was done horribly and even one room not done at all. They used the little scrub mop pads which cannot clean a floor thoroughly and the house was left with streaks of dirt/mud every single place they TRIED to mop and even more specifically they do not move furniture, nor mop in corners,,,,, or move extension cords or wires to sweep and mop underneath them or behind them. THIS IS NOT SPRING CLEANING IN MY OPINION AND THE ONLY REASON I WAS PERFECTLY FINE WITH THE $150 RATE WAS BECAUSE I THOUGHT IT WAS FOR TWO WOMEN TO SPRING CLEAN, NOT FOR THEM TO HURRY AND HALF A** CLEAN A HOUSE IN THREE HOURS. (I realize for what I expected, that the price of $150 was really low, but that was her quote, and when they started trying to just throw things in the bottom of the closet so they could wrap up and leave, I offered more money, WHICH I ENDED UP PAYING, AND SAID, "I don't care if it cost me more, I have got to get this done and cannot do it by myself!!" (especially since I was recovering from an injury!!) So I did pay $60 more than the quoted price for about another hours worth of very hurried and half a** work. These two girls were pleasant enough so I gave them a second chance since I am new to the area and again I had about ten loads of clean clothes that needed to be folded and a dresser and two closets of clothes that had to be cleaned out...... AGAIN BRANDY CONFESSED SHOULD COULD NOT FOLD CLOTHES, AND SHE REALLY CANNOT, AND WE GOT THE CLOSETS DONE BUT "AGAIN" THAT TIME I HAD TO OFFER MORE MONEY FOR THEM TO STAY UNTIL THE JOB WAS DONE AND I HELPED THEM EVERY STEP OF THE WAY, IN SPITE OF MY INJURY!!!! They decided to use the fact that they had to pick a child up from daycare although it was already 6 pm so they could leave but it was not my fault that they did not show up until after two PM. AGAIN I WAS WILLING TO PAY A "SPRING CLEANING" RATE BECAUSE OF THE NATURE OF THE HELP I NEEDED AND HAD TO OFFER TO PAY MORE FOR THEM TO FINISH THE JOB..... SUDDENLY IT WAS OK FOR HER NOT TO GET HER CHILD ON TIME AND THEY TOOK THE EXTRA MONEY, BUT THINGS WERE STILL NEVER COMPLETED SATISFACTORILY AND MY BOYFRIEND ASKED, "What happened to the floors???", WHEN HE WALKED IN THE DOOR BECAUSE THEY WERE ALL SMEARED AND THAT WAS THE ONE THING HE WAS VERY SPECIFIC ABOUT WANTING DONE CORRECTLY!!! Please understand, during this visit no other parts of the house were touched besides asking them to do the floors and the bathrooms...... Brandy did that while the other girl helped me fold clothes etc. THE WHOLE THING MADE ME WONDER "HOW DOES ONE GET ALL THOSE REVIEWS ON ANGIES LIST???? CAN'T THEY JUST GET THEIR FRIENDS TO SIGN ON AND WRITE WHATEVER THEY WANT THEM TO SAY???? IT MADE ME DOUBT ANGIE'S LIST!!!! THAT'S NOT COOL!!
Description of Work: The bid over the phone was for "Spring Cleaning" for $150 and this provider showed up with just herself and then had to call another helper who both expected to be done "spring cleaning" an 1800 sq ft home in 3 hrs. I had also explained to her that I had several suitcases to be unpacked and a lot of clothes that needed to be folded, hung up, organized and hung up in a closet. Brandy fully admitted that she could not fold clothes and that is why she called the other girl after being here about an hour.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$150

Response from Sparkling Cleaning Services
This review is completely not true. We were at this house more than three hours. When we do a top to bottom clean we do not normally wash multiple loads of laundry, dry them, fold them and put them up. We also do not organize closets and pack and unpack things during a top to bottom. We were asked to do things that wasn't normal for that type of cleaning. If we are asked to do these things ahead of time and there is enough room on the schedule we will gladly do them. This customer always calls to be put on the schedule the day of she wants her home clean then adds extra things, Also my employee came with me. I didn't call her to come to the home to help me an hour later. It is true that I said I have a unique way of folding clothes which may not be the proper way that most people fold, I told her that she may like the way my employee folds better. It is also true that I had to pick my kids up from boys and girls club by 7 pm which I told her and she keep finding extra things for us to do after the home was clean even though she knew I had kids to pick up 35 minutes away from her home. She never once offered more money to get extra things done. The truth is I charged her extra due to the extra work. She asked my employee if she can give her an pair of new shoes she cant fit in [Member Information Removed] of a tip. We never even requested a tip and never do. The cleaning must not be too bad she had us back twice after she wrote this review and is having us back tomorrow to clean. On basic cleanings she has us to iron curtains, hang them and rearrange bedroom furniture and still expect us to wash clothes and clean for $65 which is not acceptable. The last cleaning the customer was very high on drugs and was talking out of her mind. Come to find out she was telling her boyfriend she had been cleaning the whole time instead of telling him about us. He was very upset to see us there and she had been lying about the situation.

Andrew J.
07/2013
4.0
house cleaning
  + -1 more
We weren't totally crazy about the work done by Sparkling Cleaning Services. I would probably give them about three out of five stars. They were moving my stuff around. They had things re-arranged. They had put books on bookshelves where they didn't go. They were late getting here and they stayed a really long time. [00:02:00]. Their prices were reasonable.
Description of Work: They cleaned my home for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$75

Response from Sparkling Cleaning Services
We totally wasn't crazy about having to scrub months of their dogs dried bowel movements off of the basement bathroom floor either. Every inch of the floor where covered in it. On the walls too. We didn't even have a clear space to walk. From the looks of it they are upset because we organized the very unorganized home. All of our other customers love when we organize as we clean. Wow we put some books on book shelf as we cleaned and that just ruined their whole day.

Joseph A.
06/2013
5.0
house cleaning
  + -1 more
Went well. Satisfied.
Description of Work: Spring cleaning -windows ,blinds ,baseboards- complete home cleaning . Will refer Brandy to others-She is a good worker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joyce M.
06/2013
5.0
house cleaning
  + -1 more
Brandy arrived at my home with her help and they cleaned my home so thoroughly I was shocked. Her cleaning exceeded her price. They even cleaned up under furniture. She was also pleasant and professional. I am using her company again and I sincerely recommend her. This level of service is difficult to find anymore.
Description of Work: Brandy and help thoroughly cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Stacey D.
06/2013
5.0
house cleaning
  + -1 more
There isn't anything negative I could say at all. I am very pleased and set up biweekly appointments to keep things maintained. Brandy's prices are very reasonable and the quality of the work is top notch.
Description of Work: I had a detailed top to bottom cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teresa S.
05/2013
5.0
house cleaning
  + -1 more
I was in desperate need of cleaning. The house had been neglected for awhile due to my work and studies. I searched Angie's List and found Brandy. The cost seemed reasonable for the services described by others so I called her. She was prompt and stayed about 8 hours the first day. She and her partner were not in a hurry to leave. They thoroughly cleaned all the house. I felt comfortable with them. They did not seem judgmental about the state of my house. They just cleaned it like I used to do when I cleaned. I highly recommend them.
Description of Work: Had Spring Clean and then weekly house cleaning. Spring clean ($150) was very detailed and thorough. She and partner cleaned the floors, door frames, windows, walls, and all surfaces. Brandy is organizing my house, one room at a time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Judy Y.
05/2013
5.0
house cleaning
  + -1 more
Sparkling Clean Service has been a life saver for me. Because my husband and I are disabled we required someone who would understand our physical limitations and the type of cleaning service we needed. On the first day that sparkling Clean Service arrived we discussed what was most important to us and set goals to be achieved. We have been delighted to have such professional and courteous service and continue using Sparkling Clean Service. Sparkling Clean Service takes special care in performing a thorough job in cleaning while maintaining caution and special care of our belongings. We have been pleased with Sparkling Clean Service and highly recommend them. We have decided to having Sparkling Clean Service on a regular bases.
Description of Work: Sparkling Clean Service did a thorough cleaning for us. Removed all books and trinkets off shelves, dusted them and replaced then. Vacuumed and mopped. Dusted furniture Dusted walls and baseboards. Cleaned out the Refrigerator, discarded out dated items, cleaned the shelves and returned all remaining items. Special cleaning was scheduled for the cluttered garage that had been exposed to water leaks from rain and damage to storage boxes. They opened boxes, removed items, cleaned them with a mold and mildew product, wiped the items dry and returned them into new boxes, and relocated the boxes in a dry safe space. They also separated items into three categories (to keep, to donate, to trash) All this was done with my supervision to insure my decision of what to keep, donate and throw away. Since I am disabled I sat in a chair while they opened boxes and showed me what was in them and ask me what category it was to go in. They did not pressure me on what to keep or throw away it was my decision which they respected. They will be returning to finish the garage of clutter and storage. When the garage is finished they will be cleaning the house on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Alyson G.
05/2013
5.0
house cleaning
  + -1 more
Brandy and her crew were thorough, meticulous, and extremely pleasant. I had called for an estimate on Monday, called back by Friday to schedule, and she was at my door the following Friday. She performed a "Top to Bottom" cleaning for our first cleaning, and we were so thrilled. She and her crew did an exceptional job. Happily hired her to do a bi-weekly cleaning!
Description of Work: Cleaned entire home from top to bottom. Floors, windows, baseboards, bedrooms, bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

toni L.
04/2013
5.0
house cleaning
  + -1 more
I would highly recommend Brandy to anyone looking for a good cleaning. Someone used the word meticulous and that is so true. She is pleasant and easy to work with and I had no hesitation leaving her in my home to clean while I worked. She is thinking about branching out into other services, i.e., lawn work, pressure washing, and home catering and if she does, you can bet that I will avail myself of her services in those areas also. Excellent worker!
Description of Work: I contacted Brandy to do a top to bottom spring cleaning. She quoted me $200.00 which I thought was a bargain for my 3000 square ft house that was not in the best of shape. Brandy and Co. came in and performed a cleaning miracle. She started the job on 4/4/13 and was so thorough that she came back today 4/10/13 to finish the job. There is literally not one spot in my house that has not been touched: blinds, baseboards, under beds, lights, lampshades, lightswitch covers, vanities (even perfume bottles cleaned and organized), hardwood and tile floors (meticulously done), carpets vacuumed, oven cleaned (had not been cleaned in years), toaster overns, ceiling fans, windows, bathrooms sparkling, dusted completely (moving items, not just around them). I am simply amazed at the results. My kids could not believe it when they came home. Best cleaning job I've ever had. I have now asked her to clean for me every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony N.
03/2013
5.0
house cleaning
  + -1 more
She was punctual, pleasant, and well spoken. She listened to specific items I wanted addressed and then went to work. She cleaned extremely well and as the review above mentioned - she is meticulous. She had no problem with cleaning certain floors I have with different methods and different cleaning solutions. The place looks great.
Description of Work: Whole house cleaning. 1600 sq feet 3 bedroom. Set up for biweekly cleaning. This is the first visit and I will review after using the service for a while

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

stacey A.
07/2012
5.0
house cleaning
  + -1 more
I found that she was very thorough, as far as the cleaning goes. I’ve always been happy. She was meticulous, which not everybody is.
Description of Work: I have my whole house cleaned by Sparkling Cleaning Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65
    • 1
    • 2
    • 3(current)

Contact information

5400 Fort Henry Dr, Kingsport, TN 37663

http://www.sparklingcleaningsvc.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Floor Cleaning and Waxing,
Auto Detailing,
Errands,
Upholstery Cleaning,
Carpet Cleaning,
Buffing and Polishing,
Greenhouses/Nurseries

FAQ

Sparkling Cleaning Services is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Sparkling Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sparkling Cleaning Services offers free project estimates.
No, Sparkling Cleaning Services does not offer eco-friendly accreditations.
Yes, Sparkling Cleaning Services offers a 10% senior discount.
No, Sparkling Cleaning Services does not offer emergency services.
Yes, Sparkling Cleaning Services offers warranties.
Sparkling Cleaning Services offers the following services: Basic & Deep Cleaning, Homes, Offices & Commercial Businesses, Car Detailing

Contact information

5400 Fort Henry Dr, Kingsport, TN 37663

http://www.sparklingcleaningsvc.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM