We are a husband and wife home improvement team. We've been in business for 11 years in Kingsport Tn..We do free estimates and on site planning.
Business highlights
25 years of trusted experience
Services we offer
We do all carpentry,concrete, decks, sun and screen rooms, windows,doors and vinyl siding. We also do trim, painting, pressure washing and yard service. We'll add a porch, build a staircase or retaining wall and also a shed.
Not well ! He did not give a estimate ! What does he mean a second one ! The only liar here is the company . The only one that was running in circles was me. He showed up early and the reason he could not contact me was because he was early ! I have a job that I lost money from because I had to take time off from work. The next day I did wait on him ..... he lied and stated he came by the house which he DID NOT . I was home . NO one showed up ..... both doors were opened . He just did not want the job. Sorry that he owns a small company but my time is worth money also . I know that they can pick and choose in this area right now because of the storms but this is just ridiculous .. Stop wasting peoples time ! I would not recommend this company to anyone !
Description of Work: martin construction did not complete a estimate . On the first day he stated that he would be there at 5 pm . He showed up at 2 pm . He could not contact me because I was still at work. My husband was at the doctors so his phone was off . I phoned Mr. Martin back and he stated that he would meet me at the house at 12 the next day . I waited inside with both doors opened until 12:40 then my husband phoned . Mr. Martin stated that he was at the house and no one was there but that's a lie , I was there ..... my husband was out and arrived 5 mints... after 12 . After me taking a day off of work and him taking my side railing down on my porch .... I still did not receive a estiment . He was also rude to my husband on the phone .......... who is ill . I'm glad there is so much work right now these people can pick and choose ..... but if you didn't want to do the job you should have said so !
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Martin Construction
Martin Construction is a small, family owned and operated company. We pride ourselves in our work and try to do anything we can to accommodate our customers. However, we cannot operate this business around uncoordinated schedules nor can we afford to run in circles. This specific customer agreed to meet at the set day and time but when we arrived no one was home. If we were to arrive earlier than agreed, she instructed us to call her husbands phone. We showed up early, as our schedule allowed, and made numerous attempts to call but as she stated, no answer. Later, we agreed to attempt a second FREE estimate. We showed up on time, give or take five minutes, I called several times to inform them we were on site but again, no answer. She finally returned call later to state they were running late. ****Please note that she her statement produced a lie regarding the fact that I ever performed work at her site. Martin Construction never removed..."my side railing down on my porch". This customer did not receive an estimate due to her inability to meet at the agreed time or at least work with us in regard to a scheduled meeting for this FREE estimate. In our final discussion by phone, we advised this customer that we could not return to complete the FREE estimate due to our two previous attempts to meet were unsuccessful. If you are a new customer reading this and would like to contact us regarding this negative comment, please feel free to call at your convenience, (423-292-6776).
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Service Categories
Finished Carpentry and Woodworking,
Deck Maintenance,
General Remodeling,
Decks and Porches,
Unfinished Carpentry,
Kitchen and Bath Remodeling,
Garage and Shed Building,
Pressure Washing,
Windows,
Siding,
Lawn and Yard Work,
Garage Doors
FAQ
Martin Construction is currently rated 1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Martin Construction accepts the following forms of payment: Check,Visa
Yes, Martin Construction offers free project estimates.
No, Martin Construction does not offer eco-friendly accreditations.
No, Martin Construction does not offer a senior discount.
No, Martin Construction does not offer emergency services.
No, Martin Construction does not offer warranties.
Martin Construction offers the following services: We do all carpentry,concrete, decks, sun and screen rooms, windows,doors and vinyl siding. We also do trim, painting, pressure washing and yard service. We'll add a porch, build a staircase or retaining wall and also a shed.