Legacy Builders

deck company, deck cleaner

About us

We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-22 of 22 reviews

Betsy M.
01/2025
5.0
Deck was exactly what we had in mind. It?s been 4-5 months since it was built and we love it! It?s been solid in full sun, rain, snow, fall and winter. Honest, timely, and skilled. I?d hire them again in a heartbeat!
Rating CategoryRating out of 5

Ian H.
12/2024
4.5
James was very professional and easy to work with. Flexible on pricing/payment. Most importantly, he and his crew did quality work on my fence install.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Vernon J.
07/2024
5.0
They did a great job on my deck,but they didn't hang the door they were supposed to, and they didn't replace the gutters they took down

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean S.
07/2024
5.0
Very professional and friendly. Handled exceptions to the build in an excellent manner. Will use them again on my back deck redesign.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

JAMES P.
07/2024
5.0
It was nice to have hired true craftsmen who took pride in their work. When I asked for a couple of changes, their response was, "no problem." For 30 years I had to step down to reach my deck from my carport and up to reach my porch, now not transitions are level. I could not be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jimmy T.
05/2024
5.0
Great job. Right on time and budget. Work is top notch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jimmy T.
04/2024
5.0
Great job replacing my deck. Work was performed on time and top notch quality. Best value out there also. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill M.
02/2024
4.0
Crew did a good job for us. Went above and beyond my expectations. Only concern was some of the slats were split. I realize that you are at the mercy of your supplier but there are several that are going to have to be replaced. Overall James and his crew were great. Will be doing business with them again to finish replacing more fence.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine H.
02/2024
5.0
Very courteous, respectful and prompt with all communication types (written, text, email, phone). They did a great job, completed as planned, and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth C.
02/2024
5.0
James was very professional from start to finish. Very detailed contract. Very good crew that worked hard and rebuilt our 16x20 deck in only 2 days. Cleaned everything up and looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,100

Tracy C.
02/2024
5.0
Great responsiveness and we are very happy with the work product. I wouldn't hesitate to hire Legacy Builders again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark D.
01/2024
5.0
These guys to great work. They actually worked on a Sunday to get roof on before winter storm still have a couple of little things to do once weather breaks I have no doubt once weather agrees they will finish up. Thanks for making our house look so much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jody S.
01/2024
5.0
Itâ s a great company to deal withâ ¦

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane C.
01/2024
5.0
They worked hard, paid attention to every detail and cleaned up/hauled off everything. Including a tree that was in the way and I needed help with cutting down. I highly recommend Legacy Builders. My fence is beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shari P.
12/2023
5.0
James and his team are awesome! They were friendly and paid extra detail to all their work ! I am very pleased with all the work they did! I will definitely hire them again ! They get a 10 star from me !!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$6,000

David L.
12/2023
5.0
Not only do they provide a written contract that details the work, they also specify start and finish dates. Timeliness, communication, and quality are all first rate. When you choose a contractor, you want to have someone with extremely high integrity, and thatâ s harder to find these days than it should be. James and Legacy Builders fit that criteria perfectly. I would not hesitate to recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Tom C.
11/2023
5.0
It was a pleasure dealing with James and his crew. I would not hesitate for a minute to contract him in the future. He was prompt and completed the work on time and to my complete satisfaction. I highly recommend Legacy Builders

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick T.
11/2023
5.0
Excellent service and workmanship

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph P.
10/2023
3.5
James accommodated the date we requested to install our fences on time. Great guy!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Mike B.
10/2023
5.0
Very professional and trustworthy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Richard H.
10/2023
5.0
James came out to fix eaves that were damaged. He also came out to put weatherproofing under our deck. That included gravel and a cover under the above decking. It also included a gutter to keep it dry under the deck. Itâ s great storage now that the water is no longer an issue. I would definitely hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Sue Q.
10/2023
5.0
James of Legacy Builders is a very courteous and professional person. Their work was also very professional. I love my new deck and have had countless compliments on it. It is very solid and beautiful. Do highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    113 Windmere Place, Kingsport, TN 37664

    http://www.legacybuilderstn.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed

    Service Categories

    deck company,
    deck cleaner

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Sunday: Closed

    Legacy Builders accepts the following forms of payment: CreditCard
    Yes, Legacy Builders offers free project estimates.
    No, Legacy Builders does not offer eco-friendly accreditations.
    No, Legacy Builders does not offer a senior discount.
    No, Legacy Builders does not offer emergency services.
    Yes, Legacy Builders offers warranties.

    Contact information

    113 Windmere Place, Kingsport, TN 37664

    http://www.legacybuilderstn.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed