At 4 in the afternoon, my elderly mother had water leaking from the back of her refrigerator due to the hose coming disconnected from the ice maker- which hadn't worked in years. By the time I arrived at her house and assessed the situation and realized I couldn't fix it, I tried calling my usual plumber but he had a prior commitment. The pots were filling up pretty fast, so I tried a well known plumber who advertised 24 hour emergency service ( and I also knew from past experience were not the cheapest around) but, alas, they had no one who could come before lunch the next day. I didn't have computer access to check Angie's list so I started going through the yellow pages without much luck until I tried Franklin Plumbing. The lady that answered was friendly and said they would come by soon since they were finishing up a job nearby. In 20 minutes they arrived and quickly stopped the leak by shutting off the water (I hadn't been able to find the shut off valve since it appeared to go under the house) and removing the ice maker connector. Although they didn't have 'spiffy' uniforms or laminated badges, they took care of my emergency when others couldn't help.
Description of Work: The workers stopped a refrigerator ice maker leak. Due to the late time of day and the emergency status, I didn't ask for an estimate before the work was done- probably foolish on my part but my stress level was high and I was getting desperate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Patsy M.
02/2012
1.0
plumbing
+ -1 more
.He came over real quickly. When it came to doing the work it was a zero.
Description of Work: .When I talked to him I told him I was working on a tight schedule because I had the place rented. He said the plumbing water was running into the ground. I told him I wanted it fixed correctly. I told him a time limit and he said ok. I didn't hear anything from him after that.
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Service Categories
Plumbing
FAQ
Franklin Plumbing & Heating is currently rated 4.3 overall out of 5.
No, Franklin Plumbing & Heating does not offer free project estimates.
No, Franklin Plumbing & Heating does not offer eco-friendly accreditations.
No, Franklin Plumbing & Heating does not offer a senior discount.
No, Franklin Plumbing & Heating does not offer emergency services.
No, Franklin Plumbing & Heating does not offer warranties.