Innovative Air

heating & cooling contractor

About us

We deliver on our promise: to provide you with trustworthy and quality HVAC services. Innovative Air proudly serves Jonesborough, Johnson City, and the entire Tri-Cities region with top-notch service and detailed work. We go above and beyond to serve and build a long lasting relationship with our customers, and complete your project to perfection. When the work is done, you won't regret going with Innovative Air!

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.055 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 26-50 of 55 reviews

Mark R.
11/2019
5.0
Very professional Owner, very considerate of my home and was very knowledgeable in his work. Would recommend him to anyone with HVAC issues. Great young man! Mark

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Charlie P.
11/2019
5.0
Arranged with Drew, the owner. Not an emergency situation for me, but Drew worked me into his schedule the first day. No surprise charges - explained everything that needed to be checked on my HVAC system & completed the job expeditiously. Nice guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$110

Joe S.
11/2019
5.0
Drew has a great eye for detail. Very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
11/2019
5.0
Drew has an excellent eye for detail, and his inspection and assessment of our heat pump system was exceptional. He corrected a problem with the thermostat, cleaned and inspected the system, and showed me what the condition of the system looked like. Honest, fair, and knowledgeable! Definitely a professional technician - not a "parts replacer."

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Sharon B.
10/2019
5.0
This is one of the best companies I ve had the pleasure of hiring. The owner is honest, knowledgeable, extremely fair with his charges and explains anything you might not understand. 5 Star Rating!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila L.
09/2019
5.0
Prompt and efficient. Very knowledgeable and a very nice and friendly representative for the company. Took the time to explain and show us what he did. Very pleased with the service and would recommend in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Selby M.
08/2019
5.0
Drew very courteous and prompt. Explained everything he did. Would definitely use his services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine M.
08/2019
5.0
In a rating of 5 stars, Innovative Air is an 8! He will be our regular HVAC guy from now on. Knowledgeable, explained each step, reasonably priced, and fun to boot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne H.
08/2019
5.0
Drew is a very hardworking honest technician. Called back promptly and arrived on schedule. Will be using him on all future projects. A+++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen S.
07/2019
5.0
Drew did an excellent job. He responded very quickly because he was working in ther area. I couldn't ask for better service, price or response time. I will be using then for all of my heat pump needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

homer i.
07/2019
5.0
Great service. Employee (owner) very knowledgeable, efficient and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$94

James D.
07/2019
5.0
The tech was very knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Doug H.
07/2019
5.0
This was my first experience with Innovative Air. Drew showed up when he said he would. Explained everything as he went and was very professional. I already have him scheduled for a check up in the spring. I would recommend Innovative Air to others needing air conditioner work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
07/2019
5.0
Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James D.
07/2019
5.0
Drew was very knowledgeable in his profession. Explained everything he was doing and why he was doing it. Made sure everything was working properly before leaving. Very plesant person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Tammi W.
07/2019
5.0
Drew did an excellent job in identifying and repairing the problem. His price was more than fair and I would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Alfred C.
07/2019
5.0
If in need of HVAC repairs Drew Carter is a pleasant young man, takes time to explain what he is doing and does not try to sell what you don't need. I'll become his billboard.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Greg T.
05/2019
5.0
Quick response. Explained the problem and rectified it a very fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
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Contact information

613 Matson Road, Jonesborough, TN 37659

https://www.innovativeairhvac.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

heating & cooling contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Innovative Air accepts the following forms of payment: CreditCard
Yes, Innovative Air offers free project estimates.
No, Innovative Air does not offer eco-friendly accreditations.
No, Innovative Air does not offer a senior discount.
Yes, Innovative Air offers emergency services.
Yes, Innovative Air offers warranties.

Contact information

613 Matson Road, Jonesborough, TN 37659

https://www.innovativeairhvac.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed