Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CYBERTEK COMPUTER SOLUTIONS

Computer Repair

About us

We are a full service PC and Mac repair center.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

HARDWARE TROUBLESHOOTING AND REPAIR, HARDWARE INSTALLATION AND SETUP, SYSTEM UPGRADES, CUSTOM BUILT COMPUTERS, SOFTWARE INSTALLATION, SOFTWARE TROUBLESHOOTING, VIRUS/SPYWARE REMOVAL, PREVENTATIVE MAINTENANCE, DATA BACKUP, DATA RETRIEVAL, NETWORK DESIGN AND CONFIGURATION, NETWORK CABLE INSTALLATION,NETWORK TROUBLESHOOTING & NETWORK SECURITY.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.5
punctuality
4.2
Showing 1-10 of 10 reviews

Caro D.
12/2017
5.0
computer repair
  + -1 more
They were great to deal with. The price seemed a little high. And I didn’t use the computer afterwards so I can’t give any feedback re outcome.
Description of Work: I was cleaning up an old laptop to donate to someone in Africa

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth W.
12/2016
1.0
computer repair
  + -1 more
They were unable to do the work.
Description of Work: I needed some configuration work done on Microsoft outlook. How common can you get? They had no experience.

Rating CategoryRating out of 5
responsiveness
1.0


Betty Lou O.
02/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: the problem I had they did not fix. A great many items on my machine were removed without my permission to try and fix the problem. The problem still exists to this day. I have a way of going around it. No thanks to them. I would use them again because there is no other computer place local.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$75

Rhonda R.
09/2014
5.0
computer repair
  + -1 more
I would recommend Cybertek Computer Solutions to anyone who has computer issues. They were professional, fast, and very reasonable.
Description of Work: My laptop began having issues after about a year and a half of owning it. I was worried that it would be very expensive to fix. After reading reviews on Angie's list, I decided to give Cybertek Computer Solutions a try. I took my laptop in on a Friday and had it back fixed by Tuesday morning. It turns out that the touchscreen feature on my computer was malfunctioning. A.J. quoted me two prices: one for disconnecting the touchscreen feature and another for replacing the screen. Replacing the screen was going to be very expensive. However, he was able to disconnect the touch feature, and I am able to use it as a regular laptop. I was so relieved because I just needed a reliable computer to use for doing school work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Boyce B.
02/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Loaded programs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Aubrey H.
12/2013
5.0
computer repair
  + -1 more
Very pleased with results and cost.
Description of Work: Removed viruses and malware and installed a second DVD burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Birnelyn S.
12/2013
5.0
computer repair
  + -1 more
Contacts were prompt,service was as promised,results excellent. What more canI say.
Description of Work: cleaned up problems slowing my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Larry O.
12/2012
5.0
computer repair
  + -1 more
My desktop computer wouldn't power up, so after an internet search I belived I had a bad power supply. I took it to Cybertek based on a friends reccomendation. The tech confirmed that was indeed the case. I left it for the repair and got it back the next day.Since I was satisfied with this I had my laptop serviced. There were several viruses and all wre removed. Got it back in about a week.
Description of Work: Removed viruses from one computer; replaced a power supply in another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

MARY G.
01/2011
5.0
computer repair
  + -1 more
See above.
Description of Work: To use the new flat screen monitor with my older Pro Mac computer, a new graphics card and new interface had to be installed in the computer. The DVD drive also needed to be replaced. CyberTek gave me an estimate, offered me the choice of a more expensive Apple drive or a much less expensive generic drive (I chose the latter.). The technician also upgraded some of my software and ran some diagnostics. From the latter, he discovered that my CPU chip had some bad sectors. Not surprising since my cat had peed on the front of the compter. Anyway, the replacements and upgrades were reasonably priced and done well. I highly recommend CyberTek for Mac users. Can't comment on its PC capabilities, but I'd say they are of the same caliber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary C K.
11/2009
5.0
computer repair
  + -1 more
He deserves a pat on the back. He is very good and knows what he is doing. He keeps his word when he promises to come. I trust him with my computer. I have a Mac and find it hard to find service providers in this area for this type computer. He has a kind heart and is a good person.
Description of Work: Frankie has repaired my computer, most recently upgraded my Mac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    1003 E Jackson Blvd Ste 1, Jonesborough, TN 37659

    CYBERTEKCOMPUTER.COM

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    CYBERTEK COMPUTER SOLUTIONS is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    CYBERTEK COMPUTER SOLUTIONS accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, CYBERTEK COMPUTER SOLUTIONS does not offer free project estimates.
    No, CYBERTEK COMPUTER SOLUTIONS does not offer eco-friendly accreditations.
    No, CYBERTEK COMPUTER SOLUTIONS does not offer a senior discount.
    Yes, CYBERTEK COMPUTER SOLUTIONS offers emergency services.
    No, CYBERTEK COMPUTER SOLUTIONS does not offer warranties.
    CYBERTEK COMPUTER SOLUTIONS offers the following services: HARDWARE TROUBLESHOOTING AND REPAIR, HARDWARE INSTALLATION AND SETUP, SYSTEM UPGRADES, CUSTOM BUILT COMPUTERS, SOFTWARE INSTALLATION, SOFTWARE TROUBLESHOOTING, VIRUS/SPYWARE REMOVAL, PREVENTATIVE MAINTENANCE, DATA BACKUP, DATA RETRIEVAL, NETWORK DESIGN AND CONFIGURATION, NETWORK CABLE INSTALLATION,NETWORK TROUBLESHOOTING & NETWORK SECURITY.

    Contact information

    1003 E Jackson Blvd Ste 1, Jonesborough, TN 37659

    CYBERTEKCOMPUTER.COM

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM