Tri City Air Conditioning Co

Great service from everyone we spoke to and saw. Adam and Dylan were here mostly and did a fantastic job with the installation of our furnace, very efficient and got the job done! Highly recommend!

Mechanics were very professional and experienced. Job was completed in a reasonable amount of time. Mechanics were courteous and patient in answering all my questions. Overall a pleasant experience.

Technician arrived on time. Well mannered. Heat pump had been struggling during warm days. Technician inspected outside and inside units. Added refrigerant, advised there could be a leak as unit is 22 years old. Not cheap but if it holds up it will be worth it. When time comes that the unit has to be replaced I will definitely consider T.C. Air Conditioning as the installer.

The technician was very professional, courteous and efficient. He found the problem, corrected it and got our unit working again. He was very good at explaining the problem and what needed to be done to correct it.

They did a wonderful job. So good that we really stay warm here. It was just a great job, very professional, and did a great clean up.

It was fine. Found them on Angieslist.

It was very good. The boys were great! They were on time and professional.

Excellent job! The technicians were courteous and did a clean, thorough, and neat job installing a new AC unit. They answered all of my questions, consulted me when my opinion was needed, and thoroughly tested the installation when the job was completed. I would highly recommend their services.

I did have a part that had to be replace it was it cost me $750. They have also been prompt. they are some what expensive

I have been a customer of Tri City Air for a few years now. I never fail to be blown away by their impeccable customer service. Saturday the hotest day of the year so far, the capacitor on my cenral AC unit blew. I called the answering service, the tech called back within 10 min and was here in less than 30 minutes. He performed a temporary fix that kept the house nice and cool all weekend and returned today with the part needed for the final repair. The office had called me to tell me they had the part and he was on his way...he beat me to my house and had completed the repair when I pulled in the drive. The tech, Jeremy was great and even stopped to pet the dog! Since the part was under warranty there was no charge. I can't imagine a better experience or outcome!

This team knows what its doing from the honest, straight-forward owner to his telephone support, everything was again very professional and a great overall customer experience. Technician, Angela, was on-time, courteous, even friendly and took the time to explain to me each of the steps she would need to follow during the 3 hour repair session. I worried about her lifting heavy coils up and down stairs and out to her truck but she was definitely capable and did so without issues. I've used other local HVAC repair companies in the area over the years, this one is far and away the best. Appreciated also that the final charge for services was just a little below the estimated cost previously quoted.

Service technician was on time and very professional. He checked the entire system and answered all my question. I was impressed with the service and went ahead with purchasing a annual service agreement with the company.

No problems. Repaired at reasonable cost

The serviceman arrived on time and checked the unit. He changed a capacitor.

I had diagnosed the problem down to the outdoor fan not running when in cooling mode but wasn't sure if it was due to refrigerant issues, capacitor or defrost board. After the technician replaced the capacitor he checked the refrigerant and it was okay. Warning though they are like any company and have a very HIGH markup on parts. I used to work for an HVAC company (although not this type of work) and already knew the price would be high. A standard capacitor cost about 20-30 dollars if that. their cost was 90 dollars. Before you say, they have to make money, well they were already charging 100 dollars for the tech to come out and he was only there for 30 mins if that. Overall I'm happy but I will definitely take the time to learn how to work more on my own HVAC unit. One word for the future: YOUTUBE!

The price upfront is higher than most, but the quality and energy savings make up for it. The team was awesome and even lent us infared heaters to keep warm until the install was complete. I couldn't be happier.

I called at 8am on Dec 26, 2014 with a no heat and air problem. They could not give us a time but said they would be here today. They called at approx 9am and said they were on the way. Jim was the service person and he was very professional, He quickly found the problem and replaced the part then he went to check everything again.

The technician, Jim, diagnosed the problem which turned out to be related to the wiring and a bad heater kit. He also found a low freon situation with the unit. Freon was added to bring the unit up to specification, but a new heater kit cannot be installed until the wiring is brought up to code by a licensed electrician. Everyone within the organization I dealt with was very pleasant, efficient and professional from the person who took my initial call, to the dispatcher, and to the technician. They were actually able to come a day earlier than originally scheduled, as the result of another job cancelation, so my problem was addressed within a few hours of my original call. This was my first time using this company, but they are now my go to provider for this type of service. I was very impressed and will recommend this company to my friends and neighbors.

They are punctual and courteous and polite.

In addition to the routine check, the technician found that our emergency heat wasn't working on one unit. He found that the system was not wired properly and fixed the problem. On the other system, the capacitor was found to be low and he replaced it for us, as he had the part on his truck. Our technician explained everything and was very neat and courteous as he went about his work. He was very knowledgeable and very professional. In addition, the person working the phones is very very nice and helpful.

After waiting unsuccessfully for J&M Heating and Cooling I called this company. They were WONDERFUL. Prompt, quick service. Fully explained problem, fixed it and cleaned up after themselves. I would highly recommend this company!

I had been on a maintenance contract with Tri City Air Conditioning for a couple of years and during that time they serviced my units without any issues. Most recently they serviced the unit in my attic and after the work, the unit began to leak and started dripping on the ceiling of my baby's room. Immediately I had concerns of mold and asked them to make sure the moisture was not causing mold that was hazardous to my baby. They said they that was not their responsbility and wouldn't check for mold or futher damage. Other than looking for damage I asked them what it would take to prevent this from happening again and they gave me a price to raise my upstairs unit and replace the emergency drip pan. I told them to go ahead with the work, but after a couple of weeks I never received a call back. Being on a service contract you are supposed to get discounts, special attention, and prioritization when you have a problem. After I finally reached their installation manager, Mike, he told me that they were abandoning me as a customer and that I should look elsewhere for help. I asked for an explanation and to talk with the owner Angela. He said Angela would get back to me, but after I left her three unreturned phone calls I realized they truly were abandoning me in my time of need. Sound like a bad insurance company? They are worse. Don't settle for these guys!

When our air conditioner needed replacement, I searched for a contractor on Angie's List and chose Tri-City Air Conditioning Co based on the reviews submitted by other members. It saved calling multiple contractors and having each one come quote the job. This company charges more; however, their quality of service is more.

Technicians were on time, very professional. Work was done in and agreed time frame. Work site was left clean and total installation was a good experience.

Our A/C went out Sunday evening which we should consider ourselves lucky that it didn't happen earlier in the weekend which was a scorcher! After searching thru Angies List for reputable companies I found Tri City Air Condition and liked their reviews. I called them around 9:45am Monday morning to schedule an appointment, luckily they could get someone out within an hour! Almost exactly an hour later the lady called and said the tech was on his way. He showed up maybe 15 min later. TJ, the technician, was very professional, knowledgeable, and friendly. He had my problem diagnosed within 10min. He answered all my questions and explained everything he was doing. I was thinking it was just the Freon but of course it couldn't be that simple. The capacitor had went bad, which wasn't a death sentence to my wallet(thanks to Angies List 10% off coupon) but more than just Freon. TJ had the old one out and new one installed in a matter or minutes and the A/C was humming right along like a charm! All in all I am very pleased with Tri City Air Condition and will be using them again and referring them to my friends.