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The Floor Service

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Water & Smoke Damage

About us

FREE estimates. 24 hours emergency service. Fully insured. Hardwood flooring, residential, commerical, industrial, fire/water damage, dust free

Business highlights

36 years of trusted experience

Services we offer

flooring installation, floor repair, sanding, flood damage mitigation, fire damage mitigation, water damage mitigation

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Mike H.
12/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The floors were beautiful. I plan to use The Floor Service again to redo other floors.
Description of Work: Eddie's crew refinished floors in two bedrooms and a hallway area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$799

frank S.
02/2014
5.0
hardwood floor
  + -1 more
went great
Description of Work: replace water damage wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jim D.
12/2013
5.0
hardwood floor
  + -1 more
Floor Service removed carpet in 3 rooms and resurfaced the wood floors underneath, as well as another room and hallway we had already removed the carpet from. They performed the work while we were on vacation, and when we came back we were impressed with the work done. It took minimal cleaning on our part with very little in the way of dust. Fantastic job by these guys.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Shenia J.
08/2012
5.0
flooring contractor
  + -1 more
Eddie was very easy to contact and answered all questions. He was booked a few weeks out and with careful planning on both of our parts, we were able to decide on a date. We had to vacate our house of all furniture and ourselves for the process to take place due to refinishing the whole house and wanting everything to match. We were able to live in our sun room for a couple of night until we were able to leave town. Small patches of our flooring was stained for us to pick a color. We picked a fairly dark stain. I was present when some of the staining was taking place and asked if the stain could be darkened (we had previously been told that they could mix colors until they got the shade we wanted) and was told that if they darkened it further it may turn completely black or even green. The floors turned out to not be as dark as we had wanted and we had to change the stain color on our custom kitchen cabinets to be darker so everything would not just blend together. Everything turned out fine but the cabinets had to be made darker than we really wanted which hide some of the grain and knots that we wanted in the Knotty Alder cabinets. When I mentioned this to Eddie on the day we paid, he said that the floors were a beautiful antique brown. My wife and I are pretty sure that we pick a shade of walnut. We did not write it down so we cannot say for sure what we circled on the floor. My advice would be to make sure you get the name of the color stain you want and make sure that is what they use. We have noticed a few circle marks on the floor from the sander but nothing too bad. The sawdust vacuum is definitely worth the extra money. The amount of sawdust left did look like when the house had not dusted in a week, but like I said, our house was pretty much empty. I cannot attest to when they showed up and left daily, but the project was finished on time and the crew worked on the fourth of July. We would still use them again.
Description of Work: Sanding and staining newly installed unfinished hardwood flooring and previously finished flooring to match seamlessly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Sandy C.
09/2010
5.0
flooring contractor
  + -1 more
We are glad we chose The Floor Service to do our floors. The dustless sanding was just that. Although all dust wasn't eliminated, we had the equivalent of about a week's worth of dust left on surfaces. The floors had spots and stains from many years of traffic and use. The final result was beautiful. The amount we paid was about $700 less than an estimate we received from another company for the same type of work. We are really pleased.
Description of Work: Dustless sanding and refinishing of hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

    Contact information

    1411 Ridgecrest Rd, Johnson City, TN 37604

    http://www.thefloorservice.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Water & Smoke Damage

    FAQ

    The Floor Service is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    No, The Floor Service does not offer free project estimates.
    No, The Floor Service does not offer eco-friendly accreditations.
    No, The Floor Service does not offer a senior discount.
    No, The Floor Service does not offer emergency services.
    No, The Floor Service does not offer warranties.
    The Floor Service offers the following services: flooring installation, floor repair, sanding, flood damage mitigation, fire damage mitigation, water damage mitigation

    Contact information

    1411 Ridgecrest Rd, Johnson City, TN 37604

    http://www.thefloorservice.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM