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TERRY HENDERSON LANDSCAPING

Landscaping, Patios

About us

The Tri-Cities Premier Landscape and Hardscape Design and Installation Company!

Business highlights

45 years of trusted experience

Services we offer

Landscaping and Hardscaping

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.2
responsiveness
4.4
punctuality
4.4
Showing 1-9 of 9 reviews

SUSAN L.
08/2017
5.0
landscaping
  + -1 more
They did a really nice job and the prices were reasonable. Terry came out, supervised and checked on his workers to make sure the services were being performed properly. Everything turned out great.
Description of Work: landscaping, shrub trimming, planting, seeding,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gale W.
11/2015
4.0
landscaping
  + -1 more
I would consider using this company again
Description of Work: Called to appologize
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul S.
08/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David F.
05/2015
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Randy C.
03/2015
5.0
landscaping
  + -1 more
unknown
Description of Work: We had large retaining walls that had deteriorated and had some drainage problems. The old walls were replaced with better structure and the area was regraded with new drainage pipe. Henderson's did an excellent job and to date, we have had no problems. They worked quickly and seemed most efficient. It was a relief knowing that they were doing a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gale W.
05/2014
1.0
landscaping
  + -1 more
The location of each tree was carefully marked with paint. The laborers were dropped off and the supervisor disappeared. The laborers would dig a hole where the painted markers were located and tossed the painted dirt all around. When it came time to plant the next tree, they were planting trees all over yard where they had thrown the dirt from the previous tree. After we watched this happen several times, I intervened and attempted to show them what the plan was but they pretty much ignored me. Then they started removing grass from our yard. we were so appalled at what they were doing, I intervened again and one of the laborers started getting very aggressive toward me. I called the salesman and he laughed over the phone. Their supervisor returned after about two hours of this confusion and aggressive language coming from the workers. After they left, we inspected the work and they did not do what they were supposed to do so we cancelled the additional work we were planning. We won't be using them again!
Description of Work: Planted several trees in our yard.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,000

Response from TERRY HENDERSON LANDSCAPING
We're very sorry you had a bad experience. We strive to provide the same high level of customer service that has been Terry's trademark since 1980. We have tried calling you and have left messages in an effort to rectify the situation. The Tri Cities is home to hundreds of satisfied Terry Henderson Landscaping customers, and we would love to add you to the list by turning this around. Once again, we're sorry for our poor judgement, and we would be happy to make this up to you.

Sandra R.
06/2013
5.0
landscaping
  + -1 more
They came out right away and they were pretty punctual, so that was good. The quality was really good. They were very responsive. They were very flexible.
Description of Work: I hired Terry Henderson Landscaping for landscaping work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Andrew D.
02/2013
5.0
landscaping
  + -1 more
The landscape designer visited to do an initial consultation and understand our needs, then he put together a proposed design and returned to present it to us. The installation team arrived as scheduled, less than a week after we selected them to do the work. The designer did an excellent job working within the budget we provided and relocated some of our shrubs to save money while still achieving the desired look. The landscape designer was knowledgeable and provided a good design that was well executed by the installation team. All members of their team were courteous, punctual, and professional.
Description of Work: Terry Henderson Landscaping provided landscape design and installation work. They removed overgrown shrubs, damaged trees, and re-landscaped the front of our house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Tyler F.
08/2012
5.0
landscaping
  + -1 more
Very pleased with the entire job. Made good suggestions, not the cheapest fix. Finished job was better than I had envisioned.
Description of Work: MAde great suggestions on how to fix an outdated planter area. Replaced old rotting wood with first-class block work. Mulched everything, move a Japanese maple that was several years old and it's doing great! These guys hit it hard and don't quit until it's done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

    Contact information

    3005 Industrial Rd, Johnson City, TN 37604

    www.terryhendersonlandscaping.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Patios

    FAQ

    TERRY HENDERSON LANDSCAPING is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    TERRY HENDERSON LANDSCAPING accepts the following forms of payment: Check
    No, TERRY HENDERSON LANDSCAPING does not offer free project estimates.
    No, TERRY HENDERSON LANDSCAPING does not offer eco-friendly accreditations.
    No, TERRY HENDERSON LANDSCAPING does not offer a senior discount.
    No, TERRY HENDERSON LANDSCAPING does not offer emergency services.
    Yes, TERRY HENDERSON LANDSCAPING offers warranties.
    TERRY HENDERSON LANDSCAPING offers the following services: Landscaping and Hardscaping

    Contact information

    3005 Industrial Rd, Johnson City, TN 37604

    www.terryhendersonlandscaping.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed