NIGHT OWL SECURITY

They did a great job installing my burglar alarm and cameras. The technician was very nice and professional and they finished the job on the same day they started and showed me everything I needed to know in order to work the system. The installation is very good and you can't see any wires. I am very happy with the job they done as well as the low cost of monitoring for my alarm compared to the other companies around. The monthly cost is less then half of anyone else's fees.

took 2 hours to program, I thought it should have taken about 30 min.t

it went o.k. , could be a little more professionaiy with installion

The initial call and estimate went well, and then it was all down hill. After paying 75% down, it was over 4 weeks later before any work was done even though the work was suppose to be completed the same week. Follow up service calls have proven to be expensive and difficult to schedule. The work has not been completed as per the initial estimate and I am still waiting.

I had lightening struck here that took out everything, all the security cameras and whole security system. Then I called them on an insurance thing. I wouldn’t recommend them anymore. They were absolutely horrible. I had another contractor here who had also the same horrible experience with them. Everything that they had put in has failed at least once since then. They were sloppy in their workmanship. I wouldn’t hire them to do anything again. They were arrogant, rude. They billed up everything to my insurance company and it was almost six months for the job to be finished. I have also heard from other people that they haven’t finished most of the works. I had another company come out and look at their work. They just shook their head and told me that Night Owl Security people really didn’t know anything what they were doing. They were recommended to me by electronic company. I went back to the electronic company and told them not to recommend these people to anyone else as it would effect even their reputation. They just turned the opposite as what electronic company had told us about them. I couldn’t get them over the phone, they couldn’t do anything, they were slow in getting stuff and they couldn’t get anything organized. Just anything that could go wrong went wrong.