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Golden Rule Plumbing

Plumbing, Exterior Painting

Reviews

4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
0%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-25 of 25 reviews

Lloyd L.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a faucet in the bathroom and fixed the garbage disposal without having to replace it. I've used them several times throughout the years. They are very prompt and do excellent work. The prices are reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra M.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Susy F.
07/2015
2.0
plumbing
  + -1 more
In the last year, we called them for other services and scheduled multiple appointments to which they never never showed up. Mr. King finally explained his reasons for not showing up and his response was very unprofessional. It seems he does not follow the Golden Rule after all.
Description of Work: We have used Golden Rule Plumbing in the past for services including a burst water pipe and unclogging a toilet. The price was reasonable and we were pleased with the finished work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Janice B.
11/2014
5.0
plumbing
  + -1 more
He came in, did the work , cleaned up and left. He was on time, friendly, and did a good job for the price. While I don't remember the exact price, it was reasonable. I would have them do work again, especially if they offered a special through Angie's List.
Description of Work: Installed a tall toilet set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
08/2014
5.0
plumbing
  + -1 more
It went very well. There was no wasted time. The men stayed with the task w/o breaks. The job was done to the satisfaction of both my wife and me. We have used this company for 7 years. They have done 75.00 jobs and 2000.00 jobs always to our total satisfaction. We will continue to use them.
Description of Work: Two neat and clean men came. Our TV room was partially soaked. They pulled out the refrig. since it was on the other side of the wall from the TV room. Did not find the leak so one of the men went into the crawl space and fold a pinhole leak in a small tube that was spirting a continuous water stream. One went to Lowe's for the part, came back, and replaced the tubing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Sharon B.
06/2014
5.0
house painters
  + -1 more
Any work that we've had done by Golden Rule Plumbing was excellent. I spent $195.04. The temperature that day was 17 degrees below and my mom's pipes froze. They came out and replaced her piping. I think my mom got up in the middle of the night and forgot to turn her water off and I guess she wasn't thinking about it. I've heard horror storied about people getting shafted. They sent 2 crew men out and she said they were there for over 2 hours. They fixed the damage, remove what they needed to remove, and I'm sure they were freezing to death, they stayed their normal hourly rate and they didn't try to shaft her. I've heard of someone being charged about $500 to fix that situation. They were willing to do whatever it took to get it done.
Description of Work: I used Golden Rule Plumbing earlier this year to do some work for my mother because she had leaking under her mobile home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195.04

Trina M.
05/2014
1.0
plumbing
  + -1 more
I called this plumber on a recommendation of a friend - i called three separate times and provided our address and the job we were looking to have done. all three times the person on the phone said they would get back in touch with me to schedule a estimate. I would wait about a week in between phone calls to them and call them back.. all three times was told they would get back to me and come out for an estimate... they never called; we decided to look for another plumber. we did find another plumber on angie's list who we are currently working with to get the work completed...
Description of Work: never showed up for estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rebecca K.
12/2013
5.0
plumbing
  + -1 more
It went very well. Their prices were reasonable. They were very prompt. They explained everything to me.
Description of Work: They repaired a leak in the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Howard S.
12/2013
5.0
plumbing
  + -1 more
Cleaned out tree roots in sewer line. |Job was done very quick.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Teri R.
07/2013
5.0
plumbing
  + -1 more
I spoke on phone with Gentleman, He arrived promptly after calling to say they were on way. They looked at what we wanted, went and got parts and let us see everything was doing and double checked before doing anything.. didn't even mind that our 2 kittens sat in His lap as He worked. He also brought a young Man to assist and both were very respectful. am so planning to use again.
Description of Work: made us an outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

james w Y.
05/2013
5.0
plumbing
  + -1 more
Golden Rule Plumbing did fine. The cost was reasonable.
Description of Work: I used Golden Rule Plumbing to put new faucets in the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
04/2013
4.0
plumbing
  + -1 more
We discovered a leak on Sunday03/17 coming from the pipe that leads from the line that leads into the basement up to the ouside faucet in the front of our home. I called Monday morning 03/18 to request a visit. I was told up front that they were booked and it would be a couple of days and that was acceptable to me. I simple cut the water off at the curb Sunday so there was not more leak. I would turn it on once a day to fill up containers/bathtub. They came as they said they would and 2 gentlemen worked on the project and completed it in less than an hour. It is 04/25 and I have had no leaks yet.
Description of Work: Replaced cracked water pipe in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$156

David B.
02/2013
5.0
plumbing
  + -1 more
Golden Rule has provided for my plumbing needs for the past. 6 years. The jobs have been large and small. The cost of each service has been reasonable. The jobs have been done neatly and on time or completed sooner than estimated. The jobs have ranged from installing a new kitchen sink, installing a circulating hot water system, installed an outside faucet. The biggest job involved tearing out two bathrooms, removing black mold, fixing the leak, and installing a new guest bathroom and continuing the repair on the house bathroom.
Description of Work: Best Plumbing Co. in Area.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Joe W.
02/2013
5.0
plumbing
  + -1 more
We have used Golden Rule since 2003. They are responsive and courteous in their dealings. Prices are reasonable.
Description of Work: Prompt attention and quality work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$175.98

Steven H.
01/2013
1.0
plumbing
  + -1 more
Called them in December about doing some work for me. The office person told me I would get a callback from a plumber to better understand the job. Never got a callback for over a month now. Typical.
Description of Work: Never returned my call
Rating CategoryRating out of 5

james w Y.
01/2013
5.0
plumbing
  + -1 more
They did what they said they would do. Their price was right. I would use them again.
Description of Work: I used Golden Rule Plumbing years ago. They fixed some leaks and faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth B.
01/2013
5.0
plumbing
  + -1 more
Great! See other description.
Description of Work: Fixed a leaking drain under the kitchen sink..was able to come the same day and fixed it within an hour. Had the part on his truck professional, courteous, fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sandra M.
06/2012
5.0
plumbing
  + -1 more
We got his name through a contractor. I would recommend them; we didn't have any problems and we'd use them whenever we need them!
Description of Work: They worked on our plumbing and water system. We had remodeling done, and they took care of all of the plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
05/2012
5.0
plumbing
  + -1 more
Very pleased with their work and the outcome.
Description of Work: My parents home, in Erwin had had several years of kitchen drain problems and the basement flooding. Golden Rule was able to get to the problem fairly quickly for the drain in the kitchen and cleared it. The flooding was a little more difficult, but they were able to clear the line and ran water for 10 to fifteen minutes and was able to show the line was clear. They cleaned up after themselves and explained what they had found.They did not wear or present themselves in any uniforms, but I was very comfortable and confident with their work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$202

Janice G.
02/2012
5.0
house painters, plumbing
  + 0 more
He came in and got the job done. They were clean and professional.1/5 2012 today 3/5/2012 see above comments........
Description of Work: 1/5/12 They put a new faucet in my kitchen. new update,,lucky me,,,,now had trouble with the basement plumbing, mr. king came out at a moments notice,,3/5/2012,checked the water level in the tank, ran a rooter to the tank and fixed the problem, it took about 3 hours and they charged 225.oo all done,love this company, i am so glad they are there. i highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sara R.
02/2012
5.0
plumbing
  + -1 more
They gave us free O rings because it was under warranty but they wouldn't pay for the service so it cost us $60. The guy was nice and they did a good job, I just thought they were expensive. he obviously fixed it, it hasn't leaked the last couple of months. I called him up and he came out within a day or two. he was really above the quality you usually expect when you get a plumber. I'd use them again unless I could find someone a little cheaper. As far as their quality and over all performance I would probably use them again.
Description of Work: We had a leak in our roof, Golden Rule Plumbing put O rings into a faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Julia A.
11/2011
5.0
plumbing
  + -1 more
The drain wasn't installed correctly initially. The repair went great. They were very accomodating and very nice about everything.
Description of Work: They repaired a leak in a drain in a vessel sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn L.
08/2011
5.0
plumbing
  + -1 more
Golden Rule has always been courteous and professional. Their rates are also reasonable. They can also be depended upon to return a call regarding a job.
Description of Work: Replacing rusted pipe under the bathroom sink. They have done other services for us in the past that range from snaking clogged toilets to rerouting sewer lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cate S.
03/2011
5.0
plumbing
  + -1 more
A neighbor recommended Golden Rule after Home Depot wouldn't install a discounted dishwasher I bought from them. After getting a few estimates from local plumbers, I chose Golden Rule because of its low estimate and hourly rate (versus flat rate for house call). Although the plumber was a couple of hours later than promised and I had to leave for work, I found someone to be here, and the job was done quickly and well. My only complaint is that the worker didn't clean up after--came home to torn bits of cardboard and construction dirt, but not too bad. Worker also removed and hauled off old dishwasher.
Description of Work: remove old dishwasher and install new dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Janine W.
08/2010
5.0
plumbing
  + -1 more
They performed in a very professional manner, called the gas company to confirm gas lines before digging, did an outstanding job. We were very satisfied with their work. We also had to use them to replace a line to the street for a rental property, and they again did an awesome job!
Description of Work: Waterline leak had to be located and a new line installed from the street, up the mountain, to our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

    Contact information

    1604 E Millard St, Johnson City, TN 37601


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Exterior Painting

    FAQ

    Golden Rule Plumbing is currently rated 4.8 overall out of 5.
    No, Golden Rule Plumbing does not offer free project estimates.
    No, Golden Rule Plumbing does not offer eco-friendly accreditations.
    No, Golden Rule Plumbing does not offer a senior discount.
    No, Golden Rule Plumbing does not offer emergency services.
    No, Golden Rule Plumbing does not offer warranties.

    Contact information

    1604 E Millard St, Johnson City, TN 37601