Fleenor Security Systems Inc

John Bishop did a great job. Very friendly and professional. Install was quick.

unknown

When we purchased our home we signed up with Fleenor Security. After several months, we figured out that we really did not have a need for their service. We called and asked to cancel our service and were told that we could not terminate our contract before the five year term. It had no early termination clause. My mistake for not reading it carefully before signing it! In the four years since we signed with Fleenor, we have never once turned on our security system, and we have asked repeatedly if they would consider letting us out of our agreement early. The answer has been and quot;noand quot; every time. This company has been absolutely unprofessional and unreasonable in its behavior. Yes, we did not read all of the fine print, and it has cost us over a $1000. These people have made some money on us, but they have not done right by us.

We have not been disappointed. We pay $54 every 3 months. We've never had anything broken into so we haven't had any issues. They were fine when they installed it. They have been great anytime we've called in.

I am very upset with them. I feel they overcharged us for a service that has been inactive for a year which should have been connected by them in the first place. I am happy with the actual alarm system and service, but I am unhappy with certain portions of their billing system. If I hadn't paid them for a year in advance I probably would look for another company.