Estep Locksmiths

He arrived on time, polite, courteous, knows his trade.

He was here approx 2.5 hours. Walked through the job with me prior to starting. Cleaned up after himself leaving no mess. Explained everything he did when he was finished.

Excellent. They were prompt, professional, and very informative about the lock system that I had purchased.

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Polite. Showed up early. Quality work that he warrantied. Cleaned up all the mess afterwards.

Very helpful, pleasant, and personable on the phone. Estimate was $115 plus $30 to come to Kingsport.

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He was early and ready to work when he arrived. My keypad lock had quit working. He attempted to fix it, but it would not work. He went to Lowe's and called me with his choice while I looked at it on my computer. We agreed on the lock. He brought it back, installed it, programmed it and then showed me what to do and how to do it. He had the receipt for the lock which I reimbursed him for and he billed the install separately. He was polite and did not waste time.

Great! I called James yesterday afternoon (7/14) and he gave us an appointment for this afternoon. He was professional and courteous on the phone. Showed up ON TIME for the scheduled appointment. Very friendly and professional. Cleaned up and removed all parts. This is the second time we've utilized his services and wouldn't consider using anyone else!

I had to call James Estep a second time to have him meet me at my workplace to make keys for my filing cabinets. He was punctual and efficient . I will definitely call him again. He gets the job done correctly and in a timely manner.

Coordinated with renters for access. Made repairs quickly and sent spare keys.

He arrived on time (even a little early), reviewed what we wanted done and the location of all the doors. Removed all eight locks, took them to his mobile workshop, came back in about 30 minutes and reinstalled all the locks, tested all the keys in all the locks, and provided professional, and reliable services in less than 90 minutes, and at the price quoted. I would recommend Estep Locksmith to anyone in the area who needs fast, reliable, honest services for their home, business, or car.

They solved all of my issues without a problem.

WOW! Excellent service. Called EXACTLY when he said he would. Prompt, professional and friendly. Very happy with the work. Installed deadbolt, new front door lock and latch set, re-keyed at least 10 locks for us. No hidden charges, even saved us money by using keys that came with front door set to re-key everything to. Very honest. Would use again.

Very efficient and effective. Excellent service.

It was an easy going job... I called him earlier today and told him that I need to re-key my locks (a nonemergency thing) and asked him when can he come! he came at his approximated time, he spent about 2-2:30 hours and did a pretty good job, re-keyed all my locks, and gave us three copies of the key.... the only thing I didn't like is his price! He's located in Johnson city and apparently he charged me 185$ extra for coming to kingsport... about 20-30 minutes away from Johnson city! if I've known that before (which I believe he should've alerted me about this!), I would've called someone from my area!!!

Also called Mr Estep as a direct result of reviews on Angie's List. He was as good, prompt and professional as has been noted and then some! He came to do the job within a few hours of being called, despite the fact this was not an emergency. His work was excellent, he cleaned up after he had finished rekeying our locks and was very professional. Would highly recommend.

We called Mr Estep as a direct result of the good recommendations he had received on Angie's List and he did not disappoint. We called him a few days before our day of service and scheduled a late afternoon appointment to have the locks changed in our new home. The night before we closed, we called and asked him to come earlier that we had scheduled. He was flexible in scheduling and arrived on time. He worked without stopping until he was done, tested al the keys and all the locks to ensure that everything was working properly and then he cleaned up the wood shavings when the job was complete. We were very satisfied and would recommend him to others.

I called Mr Estepp around noon and he met me at 6. He was very professional. He removed the locks, took them to his van and rekeyed the locks. He was courteous and really knew his trade. He completed in about 90 minutes.

He arrived on time and spent 3-4 hours changing out my existing cylinders and replacing and installing new locks. He was very clean, precise and didn't even mind questions. He also offered good advice about security.

Great experience. Confident in his trade.

Mr. James Estep is the consummate professional. I called him on a Monday and he would've come out that day but I had other obligations. We set up an appointment for 10:00 am on Wednesday. He arrived thirty minutes early and was very professional. He rekeyed 3 locks for us and made us 7 keys in his van. The whole job took about 40 minutes. He even adjusted the knob on our garage door because it was loose. The $94.00 we spent was well worth it. We highly recommend Mr. Estep.

Overall their work was excellent ,they were prompt and I would recommend them.

Extremely well. He was prompt, did the work efficiently and well in a very professional manner.

They have fixed deadbolts for me. If storm doors are being put in they will come through and make sure everything is aligned right and put in correctly. They have good prices too.