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DIXIE GLASS INC

Glass and Mirrors, Skylights, Windows,

About us

LOCALLY OWNED & OPERATED. ADDITIONAL CONTACTS: DOUG WARD & MARTHA BUCK. ADDITIONAL EMAILS: DOUGWARD@DIXIEGLASSINC.COM & MARTHABUCK@DIXIEGLASSINC.COM.

Business highlights

46 years of trusted experience

Services we offer

INDUSTRIAL AND INSTITUTION GLASSWORK, FABRICATE CUSTOM DOORS, WINDOWS, & ALL GLASS SYSTEMS, ALUMINIUM COMPOSITE PANELS, BRAKE METAL - BOTH IN ALUMINIUM & STEEL SHEET, STOREFRONTS, SKYLIGHTS, & CURTAIN WALL SYSTEMS. REPAIR, REPLACE OR ADJUSTMENTS ON ALL COMMERCIAL DOORS & HARDWARE, ALUMINIUM FRAMING, HIGH-RISE GLASS REPLACEMENTS, AUTOMATIC DOORS & DOOR HARDWARE ADJUSTING. INSULATING GLASS, PLATE GLASS, LAMINATED OR TEMPERED, & SAFETY GLASS. CANOPIES. GLAZING.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
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2
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1
100%


Rating CategoryRating out of 5
professionalism
1.0
Showing 1-1 of 1 reviews

Byron V.
05/2008
1.0
glass repair
  + -1 more
The receptionist called the owner of the company downstairs to talk to us. I showed him the list. He looked at the dimensions and said, "We can't cut anything that accurately." I asked how accurately he can manage. He pointed to a sign on the wall which indicated all cuts would be within 1/8in. I told him that was fine; I could live with that tolerance. He said, "Okay, but I can't guarantee how accurate they're going to be." Then he asked what the other numbers on the page were. I told him that only the first four panes were exactly square. He looked at me and said, "The others aren't square?" I told him no, they were all slightly irregular. He then yelled, "I don't want to deal with this!" and actually threw the piece of paper back into my face. What I don't understand is this: If his equipment and/or his employees are not competent enough to cut 19 sheets of slightly irregular glass, that would be fine (though every other contractor said that was not a problem). If he actually had the technical skills and equipment to pull it off, but it just wasn't worth his while to do such an odd and small job, that's fine too (though every other contractor said they could get it done more or less over night). I understand someone not being able or not being willing to take a job. But to be so rude about it and actually throw the sheet back in my face is so unprofessional, not to mention childish. Sure, this job would only have amounted to about $400, but in the next several years, we will be purchasing several thousand dollars worth of glass. And of course, I will be telling everyone I possibly can about this experience.
Description of Work: I was obtaining quotes for 19 sheets of glass in slightly irregular shapes. These were 1/8in. Four were about 41" x 39". The others were about 41" by 21". Every other contractor I contacted happily added up the estimate (and the estimates varied by more than a factor of 2).

Rating CategoryRating out of 5
professionalism
1.0


    Contact information

    1612 Woodland Ave, Johnson City, TN 37601

    www.dixieglassinc.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Skylights,
    Windows,
    Framing,
    Awnings

    FAQ

    DIXIE GLASS INC is currently rated 1 overall out of 5.
    No, DIXIE GLASS INC does not offer free project estimates.
    No, DIXIE GLASS INC does not offer eco-friendly accreditations.
    No, DIXIE GLASS INC does not offer a senior discount.
    No, DIXIE GLASS INC does not offer emergency services.
    No, DIXIE GLASS INC does not offer warranties.
    DIXIE GLASS INC offers the following services: INDUSTRIAL AND INSTITUTION GLASSWORK, FABRICATE CUSTOM DOORS, WINDOWS, & ALL GLASS SYSTEMS, ALUMINIUM COMPOSITE PANELS, BRAKE METAL - BOTH IN ALUMINIUM & STEEL SHEET, STOREFRONTS, SKYLIGHTS, & CURTAIN WALL SYSTEMS. REPAIR, REPLACE OR ADJUSTMENTS ON ALL COMMERCIAL DOORS & HARDWARE, ALUMINIUM FRAMING, HIGH-RISE GLASS REPLACEMENTS, AUTOMATIC DOORS & DOOR HARDWARE ADJUSTING. INSULATING GLASS, PLATE GLASS, LAMINATED OR TEMPERED, & SAFETY GLASS. CANOPIES. GLAZING.

    Contact information

    1612 Woodland Ave, Johnson City, TN 37601

    www.dixieglassinc.com/