Visit was made to discuss ideas, Jason Suhy returned with estimate for wall and landscaping separate. Cost was more than we could commit to, Jason revised landscaping and we agreed to do removal of old plants and we agreed to price and paid 10% down. After no date set, tried to contact several times and calls were not returned timely, eventually returned calls and gave date to begin, didn't show, again committed to date and didn't show. Contacted again and I went by office to get date or deposit returned and Robert Suhy eventually came and began excavation. That day when my wife came home and excavation was started he stated we needed to discuss cost, my wife stated after all the trouble you surely aren't going there are you, he said to forget it. Then after starting to lay stone, told me it was going to be $6,000. I told him it wasn't either, we met to resolve, he agreed to complete job, my wife even took off to help in office to train staff. Then in the end, didn't finish.
Description of Work: Received estimate to excavate, build retaining wall, resurface brick wall, build steps, walk and design and re-landscape area.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,000
RAY B.
02/2007
1.0
hardscaping
+ -1 more
Visit was made to discuss ideas, Jason Suhy returned with estimate for wall and landscaping separate. Cost was more than we could commit to, Jason revised landscaping and we agreed to do removal of old plants and we agreed to price and paid 10% down. After no date set, tried to contact several times and calls were not returned timely, eventually returned calls and gave date to begin, didn't show, again committed to date and didn't show. Contacted again and I went by office to get date or deposit returned and Robert Suhy eventually came and began excavation. That day when my wife came home and excavation was started he stated we needed to discuss cost, my wife stated after all the trouble you surely aren't going there are you, he said to forget it. Then after starting to lay stone, told me it was going to be $6,000. I told him it wasn't either, we met to resolve, he agreed to complete job, my wife even took off to help in office to train staff. Then in the end, didn't finish.
Description of Work: Received estimate to excavate, build retaining wall, resurface brick wall, build steps, walk and design and re-landscape area.
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Service Categories
Pavers and Hardscaping,
Landscaping
FAQ
CUTTER'S EDGE LANDSCAPING is currently rated 1 overall out of 5.
No, CUTTER'S EDGE LANDSCAPING does not offer free project estimates.
No, CUTTER'S EDGE LANDSCAPING does not offer eco-friendly accreditations.
No, CUTTER'S EDGE LANDSCAPING does not offer a senior discount.
No, CUTTER'S EDGE LANDSCAPING does not offer emergency services.
No, CUTTER'S EDGE LANDSCAPING does not offer warranties.