Adriana Cleaning

Horrible. She showed up alone, there were supposed to be two people. I let her in explained that I would be on work calls, paid her and went back to work. When she said she was done I pointed out a few things that I could see from where I was standing that were not done. She said she did not understand, was trying to use a translator app. I said that there were things not done, she just kept repeating that she did not understand and that she did her job. She mentioned her husband and I started to feel uncomfortable because I was home alone with her. She left, and I went room by room. Nothing was done...I felt sick! I paid her $500 to do nothing. I texted her and let her know that I was very disappointed. I gave her examples of things that were not done that she agree to. When she gave the quote, she said "everything, I will do everything". We specifically discussed baseboards, ceiling fans, floors, staircase, wiping down appliances doing windows and window sills. I asked about the stove and microwave...she said yes, everything. I asked for 1/2 of my money back...I sent her a cash app request. I told her I would not write a bad review or contact Angi if she gave me back 1/2 of my money. I sent her the pictures. She did not give me back 1/2. I have now spent more time trying to resolve this than she spent cleaning my house. My house is still not clean and my stress level is off the charts! If she had just given me back 1/2 I would have considered this a lesson learned and moved on.