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Our Plumber Inc

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Our Plumber, Inc. is the plumbing, Heating, Air Conditioning and septic contractor of choice for the Jackson TN. area. We offer big company service with a little company price. We are open 7 days a week and have clean drug free plumbers.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Heating repair - ac repair - air conditioning repair - no heat repair - drain cleaning, rooter service, backflow preventer repair, septic tank, water heaters, softner, field line repair, french drains, tankless water heater, toilet repair, gas pipe, septic system install, backhoe work, stone driveways, yard drainage,

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-8 of 8 reviews

Samantha M.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura H.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was a great experience. They were very professional and came out on time. They even told us about a potential problem. I feel like they were trustworthy and did a good job.
Description of Work: They tuned up my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Victoria L.
01/2013
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
I really enjoyed my service. They came out same day to give me an estimate and gave me a quote on total cost, only if there was no major damage. They were very professional and reassuring. They replaced some of our pipes, cleaned out our pipes and asked us to flush our toilets multiple times before they left to insure everything was flowing properly. They were done in a matter of hours, and cleaned up very well.
Description of Work: Both of our toilets were stopped up, and out bathtub was filling up with water.
Rating CategoryRating out of 5
Yes, I recommend this pro
$665

Ken K.
01/2013
5.0
drain cleaning, sewer cleaning
  + 0 more
They did a great job
Description of Work: We had a major sewer blockage at this duplex that had apparently been going on for some time. Charlie came out when he said he would. (On time) He assesed the situation, quoted a price, and preformed the work as promised. This line is quite long with lots of tree roots. What impressed me the most was the professionalism and straight forward way he does business. I would use these folks again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

William W.
06/2012
5.0
drain cleaning, plumbing
  + 0 more
They did an excellent job. Were on time. I would use them again definitely.
Description of Work: Our Plumber, They cleaned the main sewer line and then ran a camera down the pipe to check the condition of the pipe and to make sure the drain was flowing freely. Showed me the line and explained everything quite well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael J.
05/2012
5.0
plumbing
  + -1 more
Completely Satisfied in all respects.
Description of Work: They installed two shower heads and repaired stems in the bath faucett.Very professional and courteous.Excellent in all respects. Couldn't ask for anything more. Thank you, The Johnsons

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nicole B.
05/2012
4.0
plumbing, septic tank
  + 0 more
Things went well
Description of Work: They were informative, dependable and nice. He explained to us what hewas doing as well as what was going wrong. He tried to fix the problem with our field lines but had to come back to add more field lines in our backyard. We paid $845 at first then when the field lines had to be added we had to pay additional $1650. Very professional people.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

charlie F.
07/2011
5.0
plumbing, drain cleaning, septic tank
  + 1 more
We called Our Plumber out to our home because of a drain backing up. Kathy answered the phone and was very friendly and new what was going on. The plumber arrived on time and explained how they give a price before starting work. The price was pretty good so we told him to go ahead with the work. He was at my home longer than he expected, but it was because of us not having a clean out for his drain cleaning machine. That being said, he never raised the price. He cleared the main line going out to my septic tank. I would use them again and recommend them to our friends.
Description of Work: performed drain cleaning to main sewer line leading out to the septic tank. Pulled and reset Master bath toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

    Contact information

    3001 Hwy 45 Bypass Ste 1003, Jackson, TN 38305

    www.ourplumberjackson-tn.com/home

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Septic Systems,
    Heating and Air Conditioning,
    Energy Efficiency Auditing,
    Dryer Vent Cleaning,
    Drain Pipe Installation,
    Wells and Pumps,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Our Plumber Inc is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Our Plumber Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Our Plumber Inc does not offer free project estimates.
    Yes, Our Plumber Inc offers eco-friendly accreditations.
    No, Our Plumber Inc does not offer a senior discount.
    Yes, Our Plumber Inc offers emergency services.
    Yes, Our Plumber Inc offers warranties.
    Our Plumber Inc offers the following services: Plumbing, Heating repair - ac repair - air conditioning repair - no heat repair - drain cleaning, rooter service, backflow preventer repair, septic tank, water heaters, softner, field line repair, french drains, tankless water heater, toilet repair, gas pipe, septic system install, backhoe work, stone driveways, yard drainage,

    Contact information

    3001 Hwy 45 Bypass Ste 1003, Jackson, TN 38305

    www.ourplumberjackson-tn.com/home

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM