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Jackson Overhead Door

Garage Doors, Doors, Fencing

About us

Jackson Overhead Door serves the Golden Circle of Tennessee, giving us the experience and expertise to “do garage doors right!” In 2010, we began co-branding the business as “Jackson Overhead Door/The Total Garage Store.” This was done to emphasize that we can handle anything for any garage, whether it is a residential garage door or opener, a gate system, a high speed door, or dock equipment. Additional DBA - Farmer Garage Door Company. Additional phone number - (865) 675-2033.

Business highlights

Emergency Services Offered

Services we offer

Residential, commercial rolling steel, high speed, garage doors, openers, gates, cabinets, dock equipment installation, replacement & repair.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 1-15 of 15 reviews

Joyce B.
04/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jeff A.
03/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry H.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Put batteris in remote control units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$35

Joseph M.
01/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Wendy P.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Discovered that my spring was not the right size to properly lift my door. They replaced it and I have no further issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeff A.
09/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie H.
06/2014
5.0
garage doors
  + -1 more
They did fine. We had a problem with one of the openers and they came back to fix it and everything was great. The service cost about $600 or $700. They did what they said that they would do and we did not have a problem when we had a problem. When we had an issue with the door, they came right out and fixed it and took care of it. Our interaction with them has been fine and we did not have a problem with that.
Description of Work: We used Jackson Overhead Door probably four or five months ago for putting in a couple of door openers for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Wall heating and air W.
05/2014
5.0
garage doors
  + -1 more
I've had a good experience with them. They were excellent. I didn't know it would be that cheap. It was very cheap. The guy came and in 15 minutes he was done and gone.
Description of Work: Jackson Overhead Door put in a new spring for my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Julee L.
05/2014
5.0
garage doors
  + -1 more
I've had a really good experience with them.
Description of Work: Jackson Overhead Door put my garage door back on track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tim M.
05/2014
4.0
garage doors
  + -1 more
Everything went very well with it. I would use them again.
Description of Work: I have used Jackson Overhead Door. We just had some garage door damage and they repaired it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

KIM S.
05/2014
1.0
garage doors
  + -1 more
The experience was awful. I held their invoice for 3 months. None of the garage door companies around Jackson are worth much, to be honest. I am in commercial maintenance, and I needed a 14 to 14 highlift door, and they ordered me a 14 to 14 vertical lift. I had already cut the holes and they expected me to leave it open with the people's products in the building. It took them forever to get the door. I had several invoices with them. There were several things they were supposed to do, and they didn't do them, but they invoiced me. They are a rip off. You have to watch invoices and make sure they are billing you for what they did -- not 8 hours of service.
Description of Work: I used Jackson Overhead Door | Jackson, TN. I got an overhead garage door from them and they installed it.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$2,550

James E.
05/2014
5.0
garage doors
  + -1 more
The service was excellent, and they even gave us a spray that we spray several times a year to make sure it doesn't happen again on the spring. They came right away, they god the job done, they knew what they were doing, and they gave us advise.
Description of Work: I used Jackson Overhead Door to replace a spring of our garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

david W.
05/2014
5.0
doors
  + -1 more
They have good price and did a good job. There was nothing that I didn't like about them. They were very prompt. They had several styles of doors. It was good priced product. They were very professional.
Description of Work: Jackson Overhead Door installed the door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MANUEL J.
05/2014
5.0
doors
  + -1 more
I called them because when I bought the doors, it was missing some parts, and I noticed the parts were missing, and so I called them to get me the parts. It took them maybe a month to get my parts. They kept in touch to let me know what was going on.
Description of Work: I used Jackson Overhead Door | Jackson, TN. They gave me spare parts for my overhead doors.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$500

Jason U.
05/2014
4.0
garage doors
  + -1 more
They were very professional in greeting and working with me I had a few issues with the materials that they were using and it took them just a little bit of time but they got everything took care of
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    2136 Hollywood Dr, Jackson, TN 38305

    http://jacksonoverheaddoor.com

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors,
    Fencing

    FAQ

    Jackson Overhead Door is currently rated 4.6 overall out of 5.
    Jackson Overhead Door accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Jackson Overhead Door offers free project estimates.
    No, Jackson Overhead Door does not offer eco-friendly accreditations.
    No, Jackson Overhead Door does not offer a senior discount.
    Yes, Jackson Overhead Door offers emergency services.
    No, Jackson Overhead Door does not offer warranties.
    Jackson Overhead Door offers the following services: Residential, commercial rolling steel, high speed, garage doors, openers, gates, cabinets, dock equipment installation, replacement & repair.

    Contact information

    2136 Hollywood Dr, Jackson, TN 38305

    http://jacksonoverheaddoor.com