About us
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Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
4.416 Reviews
Showing 1-16 of 16 reviews
John W.
01/2025
garage doors
+ -1 morePoor quality work, even worse communication. Sent man out, stated would receive e-mail statement. NEVER RECEIVED, never MAILED STATEMENT to address they HAD ON FILE. I tried to pay cash at time of repair, which was DECLINED. Customer tried to contact, was told they had no knowledge of repair. Then turned repair over to collection! Door left UNSAFE and fell on customer, and of course NOW they claim no responsibility, it's a collection matter. AVOID THIS COMPANY, they are NOT FAMILY owned as advertised. Owned out of Knoxville, Tn. BEWARE YOU DO NOT WANT TO BE INVOLVED WITH THIS COMPANY!
Description of Work: Poor quality work, even worse communication. Sent man out, stated would receive e-mail statement. NEVER RECEIVED, never MAILED STATEMENT to address they HAD ON FILE. I tried to pay cash at time of repair, which was DECLINED. Customer tried to contact, was told they had no knowledge of repair. Then turned repair over to collection! Door left UNSAFE and fell on customer, and of course NOW they claim no responsibility, it's a collection matter. AVOID THIS COMPANY, they are NOT FAMILY owned as advertised. Owned out of Knoxville, Tn. BEWARE YOU DO NOT WANT TO BE INVOLVED WITH THIS COMPANY!
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$421
Joyce B.
04/2016
garage doors
+ -1 moreunknown
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Yes, I recommend this pro
$125
Jeff A.
03/2015
garage doors
+ -1 moreunknown
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Yes, I recommend this pro
Harry H.
02/2015
garage doors
+ -1 moreunknown
Description of Work: Put batteris in remote control units.
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Yes, I recommend this pro
$35
Joseph M.
01/2015
garage doors
+ -1 moreunknown
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Yes, I recommend this pro
$79
Wendy P.
10/2014
garage doors
+ -1 moreunknown
Description of Work: Discovered that my spring was not the right size to properly lift my door. They replaced it and I have no further issues.
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Yes, I recommend this pro
$300
Jeff A.
09/2014
garage doors
+ -1 moreunknown
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Yes, I recommend this pro
Connie H.
06/2014
garage doors
+ -1 moreThey did fine. We had a problem with one of the openers and they came back to fix it and everything was great. The service cost about $600 or $700. They did what they said that they would do and we did not have a problem when we had a problem. When we had an issue with the door, they came right out and fixed it and took care of it. Our interaction with them has been fine and we did not have a problem with that.
Description of Work: We used Jackson Overhead Door probably four or five months ago for putting in a couple of door openers for us.
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Yes, I recommend this pro
$700
Tim M.
05/2014
garage doors
+ -1 moreEverything went very well with it. I would use them again.
Description of Work: I have used Jackson Overhead Door. We just had some garage door damage and they repaired it.
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Yes, I recommend this pro
$275
KIM S.
05/2014
garage doors
+ -1 moreThe experience was awful. I held their invoice for 3 months. None of the garage door companies around Jackson are worth much, to be honest. I am in commercial maintenance, and I needed a 14 to 14 highlift door, and they ordered me a 14 to 14 vertical lift. I had already cut the holes and they expected me to leave it open with the people's products in the building. It took them forever to get the door. I had several invoices with them. There were several things they were supposed to do, and they didn't do them, but they invoiced me. They are a rip off. You have to watch invoices and make sure they are billing you for what they did -- not 8 hours of service.
Description of Work: I used Jackson Overhead Door | Jackson, TN. I got an overhead garage door from them and they installed it.
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$2,550
Julee L.
05/2014
garage doors
+ -1 moreI've had a really good experience with them.
Description of Work: Jackson Overhead Door put my garage door back on track.
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Yes, I recommend this pro
$100
Wall heating and air W.
05/2014
garage doors
+ -1 moreI've had a good experience with them. They were excellent. I didn't know it would be that cheap. It was very cheap. The guy came and in 15 minutes he was done and gone.
Description of Work: Jackson Overhead Door put in a new spring for my garage door.
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Yes, I recommend this pro
$140
david W.
05/2014
doors
+ -1 moreThey have good price and did a good job. There was nothing that I didn't like about them. They were very prompt. They had several styles of doors. It was good priced product. They were very professional.
Description of Work: Jackson Overhead Door installed the door for me.
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Yes, I recommend this pro
$600
MANUEL J.
05/2014
doors
+ -1 moreI called them because when I bought the doors, it was missing some parts, and I noticed the parts were missing, and so I called them to get me the parts. It took them maybe a month to get my parts. They kept in touch to let me know what was going on.
Description of Work: I used Jackson Overhead Door | Jackson, TN. They gave me spare parts for my overhead doors.
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Yes, I recommend this pro
$500
James E.
05/2014
garage doors
+ -1 moreThe service was excellent, and they even gave us a spray that we spray several times a year to make sure it doesn't happen again on the spring. They came right away, they god the job done, they knew what they were doing, and they gave us advise.
Description of Work: I used Jackson Overhead Door to replace a spring of our garage door.
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Yes, I recommend this pro
$65
Jason U.
05/2014
garage doors
+ -1 moreThey were very professional in greeting and working with me I had a few issues with the materials that they were using and it took them just a little bit of time but they got everything took care of
Description of Work: .
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Yes, I recommend this pro
Contact information
2136 Hollywood Dr, Jackson, TN 38305
http://jacksonoverheaddoor.comLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Fencing
FAQ
Jackson Overhead Door is currently rated 4.4 overall out of 5.
Jackson Overhead Door accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Jackson Overhead Door offers free project estimates.
No, Jackson Overhead Door does not offer eco-friendly accreditations.
No, Jackson Overhead Door does not offer a senior discount.
Yes, Jackson Overhead Door offers emergency services.
No, Jackson Overhead Door does not offer warranties.
Jackson Overhead Door offers the following services: Residential, commercial rolling steel, high speed, garage doors, openers, gates, cabinets, dock equipment installation, replacement & repair.
Contact information
2136 Hollywood Dr, Jackson, TN 38305
http://jacksonoverheaddoor.com