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All Care Home Repair

General Remodeling, Roofing, Hardwood Flooring Sales and Installation,

About us

We have 5 Technicians ready to solve any problems you might have.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Home repair. Handyman. Remodeling. Additions. Carpentry. Windows. Painting. Drywall. Siding. Water damage repair. Plumbing. Decks. Fencing. Flooring. Lighting. Insulation. Ceramic tile. Countertops

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
39%
4
22%
3
0%
2
17%
1
22%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.6
punctuality
4.1
Showing 1-18 of 18 reviews

kay B.
07/2015
4.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


austin M.
10/2014
4.0
remodeling
  + -1 more
unknown
Description of Work: Sealed roof line

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Marvin P.
06/2014
1.0
countertops, decks, hardwood floor, drain cleaning, remodeling
  + 3 more
unknown
Description of Work: did not call back

Rating CategoryRating out of 5
responsiveness
1.0


Response from All Care Home Repair
We were sorry read the review from [Member name removed]. After closely reading and considering what was written we feel that it is important to comment and or at least make the obvious facts about this job clear. [Member name removed]states dates and information that are not correct. After the initial call to go out to the property, which is a rental property owned by [Member name removed], we dealt directly with the tenant Erin Neagle. It has become evident [Member name removed] must not have been communicating with the tenant nor us because his facts are incorrect, but our documents of the permit date, invoice date and his check date received are correct. Our records show we started the job on April 2, 2015 where upon we issued a state required permit in order to trap nuisance wildlife at the property. Our typical permit dates range from 3 to 5 weeks which is based on the average time frame it takes to trap squirrels at residences with squirrel problems. On any average squirrel job there are usually 2 to 5 squirrels trapped. We trapped squirrels at the residence and when the technician felt was time to close out the job and do the repairs and exclusion work. It was at this time the tenant requested us to continue trapping she said she was still hearing things and we respectfully trapped longer to ease her concerns, trapping ended 7 weeks and then repair work. We finished the repair work and submitted her the invoice on May 28, 2015. It was exactly 8 weeks from initially start date. Still in within the time frame of most squirrel jobs. Yet [Member name removed] claims in his review it took 3 1/2 months (12.5 weeks) which is 4 weeks longer than our records show. The dates speaks for themselves. The tenant was given the invoice to give to the[Member name removed]. [Member name removed] was later sent a scanned original invoice email which had the completion date. We take our calls from customers very seriously and would never let someone call 10 times without addressing their concerns or issues. Once again an exaggeration. The Check we received from [Member name removed] was dated July 3, 2015, 4 weeks after the completion of the job. Once again the facts speak for themselves. If [Member name removed] had any concerns with the process of or the number of squirrels we would have been glad to address them with him. The time frame nor number of squirrel was not out of the ordinary for our company. Frankly we are baffled by his review with incorrect information.

Robert L.
03/2014
2.0
handyman service
  + -1 more
He said he would call me. He never returned my calls.
Description of Work: I called the owner to set up an appointment and gave him the address of the property to meet with me for an estimate.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


RICHARD B.
01/2014
1.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Dennis W.
09/2013
2.0
deck cleaning, fencing, remodeling, roofing, siding
  + 3 more
Contacted company and set up a time to inspect house and provide a quote. Did not show up for meeting. Waited 2 weeks and called back. Finally 2 more weeks they called to setup another appointment. They did make this one. After inspection and taking measurements he said he would need to take the info back to the office for someone else to quote. Never heard from them. This occurred sometime in March 2013.
Description of Work: Nothing. Never received a quote.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Thomas M.
07/2013
1.0
remodeling
  + -1 more
Did not keep appointment
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Amanda O.
07/2013
5.0
remodeling
  + -1 more
Matt came over to look at the work and give me an estimate. When I told him that I wanted to take down a wall; he asked if he could look in the attic to make sure that it wasn't a load baring wall. I really appreciated that. Matt wasn't the cheapest estimate I got but I like his thoroughness even before I accepted the bid. I made a couple of changes to the plan (made the half bath to a full bath), I am extremely happy with the final outcome. He understood what I was trying to do and he did it. He even left at sledge hammer for me to use so that I could knock down the wall myself to save money. I did an issue with some sheetrock work, I called Matt and he came back over and fixed it. I am happy with my decision to hire All Care. I will call on Matt again.
Description of Work: I wanted to move the washer and dryer, move around a half bath, add a couple of walls and take down a wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

james S.
05/2013
5.0
handyman service, hardwood floor
  + 0 more
The quote was around $10000. So far just talking with them, they are very professional. They were punctual and willing to spend time and answer questions.
Description of Work: All Care Home Repair gave me an estimate for hardwood flooring and handyman services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
04/2013
1.0
fencing, flooring contractor, siding
  + 1 more
I started out with a great experience with this company. They were quick to response and came out and did the work and it was great. The next experience wasn't so good and it was downhill from there. I tried on 4 different occasions to get a quote for a fence. They came and measured but never sent me a quote. I ended up going with another company as I had told them this was a top priority as I do have dogs and needed them secure outside while I work. Well I decided to give them the benefit of the doubt and since I had already talked to them about the kitchen floor and gotten a price- set up to do this (fyi I got them to to measure the same time I got them to measure for the fence). After several texts set up a date and took a vacation day to get this done. I made arrangements to board my dogs at the vet so they would not be in the way. they were suppose to be there at 9 so at 9:30 I text to find out where they were. they were on their way- to remeasure and then were going to pick up the vinyl. I was a little surprised since I had given the the info on the vinyl and they had the measurements but hey they were being thorough so that is fine. 45 minutes later they came and measured and left to pick up the vinyl. A little while later I got a call from them that his children were sick and he had to get them from school. He had no one else to lay the vinyl; his helper wasn't experience enough. He said he made arrangements with someone he trusted to do this. He said it would be the same as I was quoted from him. He also said he would give me a 10% discount on my next service for the trouble. Since his children were sick I said that would be fine and he said he did this because he knew I took a vacation day to get it done. The gentleman who came finally arrived after 1 pm to get started. I will say that the gentleman did a great job with the installation- however I ended up paying around $200 more as I had to buy the glue to put the vinyl down, the liquid nails to put the transitions down, few small items and the quarter round. The original quote was for just the vinyl and the labor. They were taking care of the quarter round and the supplies. I let All Care know this the next day. I have since tried many times to get quotes on siding for my house for All Care- I have emailed them and texted them. They replied they would get with me but nothing. This has been for the past three weeks. I understand that business may be busy but customer service is also important. I am a single woman who was looking for a reliable company to help me do repair work around my house. The offer of the 10% discount for the inconvenience of the flooring does me no good if they do not get back with me. I have several projects in addition to the siding that need to be done. So I not only paid more than I was quoted on the flooring it appears I will never get a project with my discount. I am very disappointed in this companies customer service. I am not questioning the quality of their work as the roofing they did for me was great and the replacement they got for me to do the floor was also great. I know others on here also had great quality from them. I am however commenting on the customer service and the fact that I was overcharged for my floor and never given the chance for the discount that they offered
Description of Work: Install vinyl in kitchen and gave quote on siding and fence.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$750

Alan F.
03/2013
2.0
drywall
  + -1 more
I sent a text to the principal on Monday, 3/4/2013. He returned it very quickly, and I described my roofing and drywall issues to him over the phone. He set up an appointment for the next day. Three men arrived the next morning as promised and looked at the interior issues we had discussed. They went over some of the options with my wife, and she asked them for a quote on the work. They said the roof was too slick to get on that morning, and that they would return later to inspect the leak. When I followed up with the principal on Wednesday, he said they needed to come back and take another look at the roof. To my knowledge, no one ever came back. I gave him my email address to send the quote but none came. After I sent another text, he told me he would drop the quote off in my mail box. No quote ever arrived. I would definitely not depend on this company to do what they say.
Description of Work: They looked at my house but did not submit a quote.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Elizabeth W.
01/2013
5.0
remodeling, roofing
  + 0 more
i have recently had to change home owners insurance companies. the new company sent out a home inspector that went around and looked at the house. he determined without getting on the roof that it had major repairs. i was in a panic. Matt Duggan and his crew came out- inspected my roof and assured me that other than some minor wind shingles replacement and repair that my roof had several more years on it. they worked to get these small repairs done within the timelines set forth by the new insurance company. he not only charged exactly what he said $350 but he also typed up a letter and offered to speak with my insurance company if he needed. they were prompt and professional. i have several large dogs and he never blinked an eye- which is always a plus. i have asked him to come back out to give me a quote on fence and then in next few weeks plan on flooring. they are a great overall group. Every girl needs a good handyman and i think i have found mine.
Description of Work: battle of the insurance companies
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Courtney K.
07/2012
4.0
drywall
  + -1 more
All Care Home Repair were able to do whatever needed to be done.
Description of Work: We have used All Care Home Repair. They sunk the drywall, finished it, and painted it.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


vickie & Simon T.
06/2012
5.0
handyman service
  + -1 more
They did a good job and they were fine.
Description of Work: I used the services of All Care Home Repair for handymen services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$155

Jeff C.
05/2012
5.0
countertops, decks, fencing, plumbing, drain cleaning, remodeling
  + 4 more
Everything went as planned. No cost over runs. I have dealt with Matt for many years at both my home and business and I would recommend him for any job large or small. I have called him at my business and at home for emergencies at all hours and he has always responded quickly and solved the problem.
Description of Work: Re built deck.Installed exterior French Doors.Installed kitchen counter tops.replaced 2 interior doors.Installed new garbage disposer.Installed ceiling fans and misc light fixtures.Misc plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Marty A.
07/2011
5.0
remodeling
  + -1 more
Tommy did excellent job, on time and cleaned up! Called to get more work done,Tommy and Matt, who I met as "partners" in All Care Home Repair "broke up". I can only vouch for the excellent work Tommy did, he is no longer with All Care but I am using him again
Description of Work: Installed vent fan, repaired two doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from All Care Home Repair
we take that as a compliment we train all our employees to clean up and be polite Tommy still works for our company.

Courtney K.
04/2011
4.0
ceramic tile, remodeling, roofing, drywall, interior painters
  + 3 more
They never showed up til almost noon and only one ofthe guys really did any work. It was average but would fix anything I didnt like. They do wezzle a little more money out of ya by offering to do extra things thru out the job and then giving you a bill for it later. They were young and need the experience but overall did an ok job.
Description of Work: The hung and finished new drywall in our kitchen. Painted and laid new ceramic tile.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$750

Response from All Care Home Repair
we apologize for running late some times things like ice on the roads are beyond our control.We apologize for any inconvenience it might have caused.

Christy D.
10/2010
5.0
remodeling, roofing, ceramic tile, countertops, decks, hardwood floor, home remodeling
  + 5 more
He did some general remodeling for my elderly mother. I was worried as she told me AFTER the fact that she got these things done. I was so impressed with the workmanship, the price, and how he went above and beyond to keep her satisfied. Shes a tad worrisome and althought he was initially there to lay flooring and do some painting, she had him doing so much more that we never saw added to his final statement and the price never deviated from that of the initial estimate.
Description of Work: He tore up existing flooring, laid new engineered hardwood, shopped around for a GOOD price for the materials for her, stripped wall paper, painted, put in new windows and "wrapped" them, sub-contracted the garage door she had put in, gutted and redid her bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    PO Box 817, Jackson, TN 38302

    www.allcarehomerepair.com

    Service hours

    Sunday:
    8:00 AM - 5:30 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 5:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Roofing,
    Hardwood Flooring Sales and Installation,
    Handyman Services,
    Fencing,
    Drywall,
    Decks and Porches,
    Countertops and Backsplashes,
    Drain Cleaning,
    Siding,
    Plumbing,
    Ceramic Tile

    FAQ

    All Care Home Repair is currently rated 4.1 overall out of 5.

    Sunday: 8:00 AM - 5:30 PM

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 5:30 PM

    All Care Home Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, All Care Home Repair offers free project estimates.
    No, All Care Home Repair does not offer eco-friendly accreditations.
    No, All Care Home Repair does not offer a senior discount.
    Yes, All Care Home Repair offers emergency services.
    Yes, All Care Home Repair offers warranties.
    All Care Home Repair offers the following services: Home repair. Handyman. Remodeling. Additions. Carpentry. Windows. Painting. Drywall. Siding. Water damage repair. Plumbing. Decks. Fencing. Flooring. Lighting. Insulation. Ceramic tile. Countertops

    Contact information

    PO Box 817, Jackson, TN 38302

    www.allcarehomerepair.com

    Service hours

    Sunday:
    8:00 AM - 5:30 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 5:30 PM