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Smart Systems

Home Automation, Internet Service, Stereo and Home Theater Systems,

About us

Smart Systems is a leading provider of Audio, Video, & Automation solutions. We are one of the top 100 largest residential systems integrators in the US. We have a talented group of people ready to help you.

Business highlights

22 years of trusted experience

Services we offer

Media Rooms & Home Theaters | Smart Home Technology | Housewide Audio

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-10 of 10 reviews

John H.
01/2019
4.0
home theater design, internet service, home automation
  + 1 more
I have worked with the Smart Systems for 7+ years. Engineering is superior from both professionalism and technical expertise. Project Management is effective but has room for improvement.
Description of Work: Full System Upgrade_Media and Internet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from Smart Systems
Thank you!

Ismahen K.
01/2019
5.0
internet service, home automation
  + 0 more
Professional prompt service. Highly recommend this team.
Description of Work: Reset my sonos system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

Russell G.
01/2019
5.0
home theater design, computer repair, internet service, home automation
  + 2 more
From the design, to installation, to service, the team at Smart Systems have always been professional, fast and easy to work with. I would recommend using Smart Systems for any and all of your smart solutions needs.
Description of Work: Smart Systems provided a number of different products and services for a building remodel in downtown Chattanooga. They installed our high definition security system with DVR, our wired and wireless network, our audio/video system and a building access system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

Vicki G.
01/2019
5.0
home theater design, home automation
  + 0 more
I have been working with Smart Systems since 2010. They have installed several systems in our home including surround sound and various components of our security system. I cannot be more pleased with their service. Not once in over 8 years have they failed to deliver on everything promised. The staff at Smart Systems are top notch and I give a special shout out to Tony Hardin who has been working with us since the beginning. V Gray
Description of Work: Audio/Security

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

ALLEN B.
01/2019
5.0
home theater design, computer repair, internet service, home automation
  + 2 more
We will always call Smart Systems first for all of our business and personal needs. I want to thank each person that came to our home because we were blown away by your dedication and love for what you do.
Description of Work: I hired Smart Systems for all our technology need which included a distribution system, super fast and reliable network, security and surveillance systems, and pretty much to make our dreams come true.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130,000

Response from Smart Systems
Thank you!

Mark W.
01/2019
5.0
home theater design, computer repair, internet service, home automation
  + 2 more
I have used Smart Systems for over 13 years now (at two different homes) and have always been impressed and pleased with their services. Their promptness, professionalism, and expertise is exemplary and we look forward to their services in the years to come.
Description of Work: Home Theater, Automation & Alarm Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

Scott H.
01/2019
5.0
home theater design, home automation
  + 0 more
Really uncommonly good service. They were quick, the workmanship is neat and tight. Everyone I’ve met is friendly and great to work with.
Description of Work: Hired to do full smart home wiring with partial implementation of devices. I’ve been adding to the system as I go since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

Kc W.
01/2019
5.0
home theater design, computer repair, internet service, home automation
  + 2 more
While I didn’t have any work done, I’ve seen plenty of houses full of smart systems. And never once has the homeowner complained. Absolutely wonderful company. Great staff and extremely knowledgeable and helpful techs. Best audio visual solution around the area.
Description of Work: Didn’t have any work done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

Kimberley S.
01/2019
5.0
home theater design, computer repair, internet service, home automation
  + 2 more
Excellent. They are prompt and efficient. Always willing to help with any issues with software or equipment.
Description of Work: Set up and support for a SONOS sound system, WiFi system and home security system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you!

April R.
12/2018
5.0
computer repair, internet service, home automation
  + 1 more
Smart Systems is my “go to” now for all of my computer issues...from complicated server issues to simple “user error” with our printers. They remote into our computers to troubleshoot any issues we have and they have also provided on-site services such as setting up a sit-to-stand computer desk,m and installing a docking station for my laptop. They have set up security measures for our network and migrated the office to a cloud-based system so we can work remotely. I’m pretty sure they can do anything you need IT-wise and they are competitively priced with great people.
Description of Work: IT work for small business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smart Systems
Thank you [Member Name Removed]. We loved working with you!

    Contact information

    2705 Kanasita Dr, Hixson, TN 37343

    http://www.smartsysinc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Automation,
    Internet Service,
    Stereo and Home Theater Systems,
    Computer Repair

    FAQ

    Smart Systems is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Smart Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Smart Systems offers free project estimates.
    No, Smart Systems does not offer eco-friendly accreditations.
    No, Smart Systems does not offer a senior discount.
    No, Smart Systems does not offer emergency services.
    Yes, Smart Systems offers warranties.
    Smart Systems offers the following services: Media Rooms & Home Theaters | Smart Home Technology | Housewide Audio

    Contact information

    2705 Kanasita Dr, Hixson, TN 37343

    http://www.smartsysinc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM